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The Elms Hotel and Spa

1,010 reviews
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Traveller (272)
Room & Suite (342)
Dining (68)
Overview
  • Excellent67%
  • Very good22%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“ghost tour”(108 reviews)
“lap pool”(86 reviews)
“hot tub”(98 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,010)Write a Review
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Traveller rating
659
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659
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All reviewsghost tourlap poolhot tubal caponesteam saunaparlor suitememory foamkansas cityquiet roomfifth floorrelaxing weekendgirls weekendwedding partywabash bbqgrottoexfoliationeighty
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11 - 15 of 1,008 reviews
Reviewed 4 weeks ago

On January 18-19 my husband and I booked a room for my birthday. When we arrived, the clerk was very cordial and accomodating. I told her it was my birthday and she upgraded us to the Travis Mellion Suite on th fourth floor. We had...More

Thank Claudia A
Response from John M, General Manager at The Elms Hotel and SpaResponded 2 weeks ago

Thank you so much for your review! We appreciate your sharing your experience and your special celebration with us. We will look forward to seeing you on your next visit. Thank you again!

Reviewed 17 January 2018

Mixed reviews. The wife and I got away for one night and decided to make the 2 hour trip to The Elms Hotel and Spa. We booked late, so any opening at the Spa didn't line up with our schedule. Wasn't a big deal. We...More

Thank cyhawkdmb
Response from John M, General Manager at The Elms Hotel and SpaResponded 18 January 2018

Thank you staying with us! We appreciate your comments, input and are delighted to know your stay exceeded any expectations. We look forward to seeing you again soon. Thanks again, and have a pleasant day!

Reviewed 3 January 2018 via mobile

New years eve 2017. The Elms offered a special at roughly $200 + per person/$400 + per couple. Dinner, room, 3 venue entertainment and breakfast. Sounded different. Arrival/check in was 4pm. We arrived at 4:15 ready to preparty, with no rooms yet available. After numerous...More

Thank Shane S
Response from John M, General Manager at The Elms Hotel and SpaResponded 18 January 2018

Thank you for joining us on New Year's Eve! We value your input and appreciate your comments. My sincere apologies for the few hiccups you experienced in the beginning, we will address those issues and better prepare for events like this one in the future....More

Reviewed 30 December 2017

I'm giving them 5 stars because Yelp doesn't allow me to give them 10 stars! Brought my wife here for our 22nd Anniversary and this amazing staff made it magical. The management and staff, led by a wonderful woman named Flor, are professional, kind, accommodating...More

Thank 12Lou34
Response from John M, General Manager at The Elms Hotel and SpaResponded 18 January 2018

Thank you for spending your Anniversary with us and starting a new tradition! We treasure your input, love your story and are delighted to know our staff made your experience memorable. We look forward to seeing you again soon, and we thank you for allowing...More

Reviewed 30 December 2017

We were there for a wedding & stayed the weekend! We had a excellent stay! Staff was fantastic & room was clean & nice! Really enjoyed the pool and both the indoor & outdoor hot tubs! Also liked the pool/lap pool in the basement! We...More

Thank JAMES I
Response from John M, General Manager at The Elms Hotel and SpaResponded 18 January 2018

Thank you for staying with us and sharing your experience! We are glad you had a nice stay and enjoyed many of the amenities The Elms has to offer. We will look forward to seeing you again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$130 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (272)
Room & Suite (342)
Dining (68)
Pool & Beach (61)
Amenities (87)
Business Centre & Event Rooms (13)
Family and Play Areas (3)
Questions & Answers
Ask a question
nlindley1
30 December 2017|
AnswerShow all 6 answers
Response from 816beachgirl251 | Reviewed this property |
Our 5th floor suite was a King with mini fridge. I can’t remember about a microwave. We brought food in on multiple occasions.
0
Votes
Carisa R
30 November 2017|
AnswerShow all 2 answers
Response from RichardB562 | Reviewed this property |
I have no knowledge about that. As the previous person indicated, I'd advise you talk to someone in management!
0
Votes
Dana B
4 November 2017|
AnswerShow all 4 answers
Response from jamimba | Reviewed this property |
The outside pool is unheated and was too cold to swim comfortably in back in early September.
1
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Room Tips
"Probably leave the kids at home!"
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"Corner rooms are bigger."
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"Go for the 5th floor, which we've found to be quieter. Walls tend to be a bit on the thin side on other..."
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"Classic rooms are nice but pretty small. Suites are a nice large area with living room, nice bedroom with..."
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