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Holiday Inn Express Hotel & Suites Festus - South St. Louis

134 reviews
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Traveller (13)
Room & Suite (9)
Dining (2)
Overview
  • Excellent64%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“pancakes”(7 reviews)
“front desk”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Reviews (134)Write a Review
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All reviewspancakesstaying at this hotelfront deskyogurtnice hotelbeds were comfortablewater was warma great stayper nightnight standsomething for everyonedefinitely stay here againsausagebusiness tripdining areabreakfast attendantvisiting family
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21 - 25 of 134 reviews
Reviewed 17 October 2016 via mobile

Staff very friendly and helpful. Maid service was lacking but overly room was clean. Had nice breakfast which we enjoyed every morning. Manager was great, explained our concern with maid service which she addressed that same morning.More

Thank Pam157
Response from StayRealext175, General Manager at Holiday Inn Express Hotel & Suites Festus - South St. LouisResponded 5 November 2016

Thank you so much for taking the time to review our hotel. We apologize again for the housekeeping issues you encountered while staying here. We are glad that overall you had a great stay. If you are ever in the area, please try our hotel...More

Reviewed 30 September 2016

I can't say that wifi reception is bad in entire hotel but don't stay in room 214. To send emails I had to turn my phone into a hotspot as wifi signal was too weak to use to connect to for email or Internet use...More

Thank t0mmurray
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Festus - South St. LouisResponded 16 October 2016

Dear t0mmurray, Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings toward our property's overall cleanliness including the quality of sleep you have had, I regret to learn that you were not able...More

Reviewed 6 September 2016 via mobile

I came to check in at this location for an overnight stay because of visiting family. Upon arriving, the front desk gentlemen was sitting in the back. I had waited a little bit before he came forward. I get my room keys and go to...More

Thank James Robert C
Response from StayRealext175, General Manager at Holiday Inn Express Hotel & Suites Festus - South St. LouisResponded 11 September 2016

WOW, we are extremely sorry for the incidences that you experienced during your say! I would like to inform you that we alerted our front desk staff and they know to stay up at the front desk at all times. I also want to make...More

Reviewed 25 July 2016

I was there at what must have been a trying time for them - during a widespread power outage. That said, it was a better than average interchange hotel. I try to avoid these as one is always a slave to your machine to get...More

Thank Gerald W
Response from StayRealext175, Manager at Holiday Inn Express Hotel & Suites Festus - South St. LouisResponded 28 July 2016

I'm so sorry you arrived during a bad storm that crippled our town for several hours. I hope your able to pass through our town again when the Mother Nature is being nicer. Ride Safe!

Reviewed 22 July 2016 via mobile

One of the best Holiday Inn express I have stayed at. Very new and nice. A bit hard to find but a very good night sleep with a decent price. I like the new style door locks. It is a little bet far from downtown...More

Thank jamespratt2015
Response from StayRealext175, Manager at Holiday Inn Express Hotel & Suites Festus - South St. LouisResponded 28 July 2016

Thank you for your kind words about our hotel. We take pride in our hotel and are glad you had a great night stay with us. We hope to see you again!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Tennis Court
Heated pool
Details
Price range
US$103 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (9)
Dining (2)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
dlun78
3 August 2017|
Answer
Response from Patrick T | Reviewed this property |
10 am to 10pm
1
Vote
Lucie S
7 March 2017|
Answer
Response from Bruce B | Reviewed this property |
not very vegetarian friendly but a vegetarian could get a decent breakfast
0
Votes
Rob S
21 July 2015|
AnswerShow all 4 answers
Response from bob s | Reviewed this property |
Not sure - -call hotel
0
Votes
Room Tips
"Top floor supposed to be more quiet unless there is a party staying there like this time."
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"We called ahead to request a top floor room, away from the elevator and ice machine, but didn't get it."
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"room was nice and bed was nice also"
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"All the rooms were equally as nice."
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