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All reviewsgrocery storeconference roominside roomgreat areaonly complaintholiday innthe room was nicefridge and microwavegreat place to stayfree breakfastfront desk personnelchoose this hotelwould definitely stay here againnice stayymcamo
Let me tell you about how great my stay was with my family at the Quality Inn. Front desk staff was very helpful, knowledgeable, and very friendly. As soon as we walked in, the staff had smiles on their faces and was very welcoming. They...More
Thank Jessica D
Response from Sumaira M, Owner at Quality InnResponded 4 days ago
Jessica, what a pleasure to have a Guest as yourself and family. I truly appreciate all the gracious statements concerning your stay. Know the doors are always open and a Welcoming, friendly staff will be here to greet you again.
Great staff did whatever I needed. The night shift gentlemen came and fixed our tv, brought up extra towels and room key. Though the breakfast lady Pam, should be less sour. But, overall a great place! :)More
Thank Robert J
Response from Sumaira M, Owner at Quality InnResponded 5 days ago
First stop laughing then respond.... Ok, maybe Pam was having a bad morning or maybe she needs to work on her hospitality smile. :)
Thank you for your response and I sure hope to have you as our guest again soon...
Have a Blessed week,...More
Easy on and off from the interstate Great staff very accommodating clean rooms try and pick rooms away from the interstate or you will here the traffic great beds but the bathroom was very tiny hardly enough room to turnaroundMore
Response from Sumaira M, General Manager at Quality InnResponded 2 weeks ago
Thank you for taking the time to leave an honest response. I sure hope the size of the bathroom will not keep you away from a great stay. I would recommend possibly trying the opposite side of the hotel. You might find the bathroom setup...More
I inadvertently left my wedding rings behind when I stayed here in March 2017. Thus began a long journey to try and get information from the hotel's owner and corporate office. Numerous calls were made by me, many of them not returned. I made a...More
Response from Sumaira M, General Manager at Quality InnResponded 4 weeks ago
I am so sorry you feel strongly as you do. when I came on as GM in May 2017 I did everything I could to track down policy and procedures concerning missing items. I contacted you personally an explained everything I knew and...More
I rented a room as well as 4 other family members 9/28 -10/3, I must say the staff ( although untrained ) tried very hard to accommodate us. 2 of our rooms had an extremely strong aroma that had to be dealt with, which they...More
Response from Sumaira M, General Manager at Quality InnResponded 25 January 2018
So, I am still in the process of learning my role. I just now realized I have the ability to respond to third party reviews.
Although very honest I hope that your experience next visit will be that much better.
P.S. All staff have been...More