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BEST WESTERN PLUS Capital Inn

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421 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Kansas City, Missouri
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago

I stayed overnight for a health care meeting. The hotel is clean, the staff is friendly and the rooms were comfortable. I am a bit picky about hotel rooms and I was not disappointed! I think the best thing that I saw in the room was that the remote had been sanitized, so important!

Helpful?
Thank mtoye
Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review

Thank you for your great review of our hotel! We appreciate your compliments on our clean rooms, friendly staff and over sized suite-style rooms. We thank you for your recommendations to future guests and look forward to your next stay! More 

Carterville, Illinois
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

Checked in for a quick overnight stay to attend a Veterans Day event. Check in was quick and easy by a very friendly front desk staff. We were given a room on the third floor near the elevator. The floor was very quiet and convenient access to the elevator. The room was a king and it was very spacious, with... More 

Helpful?
Thank meyerwm
Assistant_GM_26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Thank you for your great 5 star review of our hotel! We are delighted that you enjoyed our friendly front desk staff and clean over sized suite style rooms. Thank you for your business and we look forward to seeing you next time! More 

Jefferson City, United States
1 review
Reviewed 3 weeks ago

Very clean, good breakfast, great location. Staff are very friendly and helpful. I would definitely recommend this hotel. Rooms are spacious and comfortable. The wifi is also very good and easy to access.

Review collected in partnership with Best Western

Helpful?
Thank Kristina (kris) H
Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review

Kris, Thank you for your great 5 star review of our hotel! We are thankful for your compliments on our clean hotel, full hot breakfast and friendly staff. Thank you for your business and for your recommendations to future guests. We look forward to seeing you next time, safe travels! More 

Chillicothe, Missouri, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

A great place to stay...this is a clean hotel with friendly staff. I would have given 5 stars, but the rooms could use some updating. There is free breakfast, free parking and convenient highway access.

Helpful?
Thank Margaret M
Assistant_GM_26164, Director of Sales at BEST WESTERN PLUS Capital Inn, responded to this review

Margaret, Thank you for your great review of our hotel! We appreciate your compliments on our clean hotel and friendly staff. Funny that you mention the updates, we just concluded our design evaluation and have many new items on order as we speak. Maybe next time you stay with us, the updates will be completed. We thank you for your... More 

2 reviews
Reviewed 22 October 2016

Be Careful here!! Fraudulent place or employees. Credit card fraud from within the hotel and the employees were useless, even intimidating! Shame since the hotel is so nice...the owners should know what will bring this location down!

Review collected in partnership with Best Western

Helpful?
Thank 207reneea
Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review

Good morning Renee, We have spoken with you on 10/24/16 regarding this issue. Our staff and hotel had nothing to do with the call that came to your room. The scammer would have had to call you from another room in the hotel. I have reviewed the audio/video footage and have spoken to all staff members who were present during... More 

Colorado Springs, Colorado
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 October 2016

Very friendly and accommodating staff. Large rooms, and very clean. Comfortable beds, and bedding. Nice dining area with complimentary breakfast. Quiet facility. I like that the Inn is completely smoke-free. Nice pool area. I stayed here two nights. This will be my home away from home, whenever I am in Jefferson City. They accommodated my request for a top floor... More 

Helpful?
Thank Gardenia65
Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review

Thank you for your great 5 star review of our hotel! We appreciate your compliments on our oversized suite-style rooms, full hot breakfast and indoor pool & hot tub. We thank you for your continued business and look forward to seeing you again soon! More 

2 reviews
Reviewed 18 October 2016

A+ hotel all the way, clean, courteous and the staff is wonderful. The rooms are immaculate, the breakfast is great and you can tell the staff love their jobs .. as they go out of their way to accommodate you.... they now call me by name since I am a repeat traveler.

Review collected in partnership with Best Western

Helpful?
Thank judymI8204CC
Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review

Judy, Thank you for your great 5 star review of our hotel! We appreciate your compliments on our clean rooms, full hot breakfast and friendly staff. We are so lucky to have a great staff here. Thank you for your continued business and we look forward to seeing you again soon! More 

Sedalia, United States
1 review
Reviewed 17 October 2016

We stayed at the Best Western in Jefferson City, Missouri upon a recommendation of a friend. We decided to try it even though there were hotels closer to our meeting venue. The hotel was clean, comfortable and friendly. Great Breakfast! We would definitely stay there again.

Review collected in partnership with Best Western

Helpful?
Thank Janet B
Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review

Janet, Thank you for your great 5 star review of our hotel! Thank you for choosing to stay at our property and we are delighted that you enjoyed the clean rooms, and full hot breakfast. We hope to see you again next time you are in Jefferson City. More 

Level Contributor
5 reviews
4 hotel reviews
Reviewed 15 October 2016 via mobile

Have now stayed at this Best Western Plus on two different occasions. On my first visit my reservation was made by someone in the group which I was traveling with. I wasn't sure what to expect from the Best Western chain in general since I usually look for a hotel class slightly higher so I took at look at Trip... More 

Helpful?
Thank Mark W
Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review

Mark, Thank you for your great 5 star review of our hotel! We are delighted to see that you enjoyed our friendly staff each time you visited. I apologize for the previous guest smoking in the room. We do our best to treat the room and do not approve it for rent until the smell is gone- however, sometimes the... More 

Delaware, Ohio, United States
Level Contributor
3 reviews
Reviewed 12 October 2016

We stay at this hotel often when we visit relatives in the area. The hotel is well maintained and the staff is the best. There is a nice pool and hot tub. A full breakfast meal is provided. We wouldn't consider another hotel in this area for the price and value.

Review collected in partnership with Best Western

Helpful?
Thank Virginia B
Assistant_GM_26164, Assistant General Manager at BEST WESTERN PLUS Capital Inn, responded to this review

Virginia, Thank you for your great 5 star review of our hotel! Thank you for your compliments on our friendly staff, indoor pool & hot tub, and full hot breakfast. We thank you for your continued business and look forward to seeing you next time! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western Plus Capital Inn received the 2014 Certificate of Excellence for being one of the top-performing 10% of all businesses worldwide on TripAdvisor. This award is given to businesses that consistently earn high ratings from TripAdvisor travelers. In addition, the Best Western Plus Capital Inn has received the Best Western brand's highest award, the M.K. Guertin Award. The prestigious M.K. Guertin Award is presented to those member properties that have best represented the vision of Best Western's founder and demonstrated exceptional levels of service, quality, value and commitment to the brand. The award-winning Best Western Plus Capital Inn is as a non-smoking all suite-style hotel. All guest rooms feature plush bedding, seating area with a love seat, lounge chair and coffee table, built-in microwave and refrigerator, 42" HTDV, large bathrooms with massage shower heads and granite counter tops, and in-room coffee. The Tuscan-themed hotel has a large, welcoming lobby, spacious breakfast room, complimentary newspaper, and 24-hour coffee bar. Other amenities include a full (and free) hot breakfast, indoor pool and hot tub, fitness center, business center, and free wired & wireless internet throughout the whole hotel. Enjoy the full hot breakfast each morning with scrambled eggs, sausage, hash browns, fresh waffles, biscuits & gravy, yogurt, fruit, and more! ... more   less 

Additional Information about BEST WESTERN PLUS Capital Inn

Address: 1937 Christy Drive, Jefferson City, MO 65101-2202
Region: United States > Missouri > Jefferson City
Price Range: RM487 - RM603 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Capital Inn 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western Jefferson City
Jefferson City Best Western
Hotel Style:
#1 Best Value Hotel in Jefferson City
#1 Family Hotel in Jefferson City
#1 Business Hotel in Jefferson City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Capital Inn staff and other travellers.
7 questions
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6 months ago
Peoria, Illinois
8 months ago
Kimberling City, Mo
over a year ago
8 months ago
Peoria, Illinois
8 months ago

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Questions? Get answers from BEST WESTERN PLUS Capital Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“always go for the top floor, I hate it when there are elephants in the room above me!”
 of 5 bubbles mtoye, 15 Nov 2016 | Read review
“the odd rooms face the rear and away from the roads.”
 of 5 bubbles meyerwm, 13 Nov 2016 | Read review
“South facing rooms are quieter - away from the highway.”
 of 5 bubbles Tedstravelblogs, 20 Sep 2016 | Read review
“I stayed on the 1st floor near the ice & vending machines. Never any noise outside my door.”
 of 5 bubbles fab50femalegypsy, 16 Aug 2016 | Read review
“3rd floor room was quiet”
 of 5 bubbles jmsgaz, 3 May 2016 | Read review
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