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Kansas City Marriott Downtown

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Traveller (278)
Room & Suite (151)
Dining (34)
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Overview
  • Excellent29%
  • Very good38%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,251)
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All reviewsconvention centermain towerpower and light districtthe concierge loungepower striplobby barwithin walking distancetop floorself parkingattending a conferenceguest servicescoffee makerelevatorskywalkmetropolitangarageconcert
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251 - 255 of 1,233 reviews
Reviewed 12 November 2016 via mobile

The staff at this hotel is amazing. The hotel is centrally located and good for any type of business in the downtown area. The elevator layout is a bit odd and as weird as this sounds, there weren't enough outlets in the room and/or the...More

1  Thank PaisleyandLola
Response from David T, Manager at Kansas City Marriott DowntownResponded 13 November 2016

We are glad to hear that you enjoyed your stay and our location worked out well for you. We are aware of the outlet situation and will be adding addition and more easily accessible outlets when we start our room renovations in the next few...More

Reviewed 10 November 2016 via mobile

Check in started off poorly. I arrived with some business colleagues and I checked in right before a coworker. I was told no rooms were ready. Well, my coworker behind me received a room! Next, I was not notified when my room was ready. When...More

Thank Qtaylor1
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 11 November 2016

Thank you for your comments on your recent stay. We strive for 100% satisfaction and we failed you on that. I have shared all of your feedback with our hotel teams to ensure we improve our operations and our communication to our guests. We do...More

Reviewed 6 November 2016 via mobile

I made arrangements at this hotel for a business meeting and they did not disappoint. Hotel accommodations were perfect - food event orders were amazing and the staff were delightful. Many thanks to my Red Coats, Samantha and Allie. They attended to my every need...More

Thank CindyO-R
Response from David T, Manager at Kansas City Marriott DowntownResponded 8 November 2016

That you for taking the time to post such a glowing review of your stay. It was our pleasure to serve you and we are thrilled to hear that your event went well. I will share your comments with Samantha and Allie and know they...More

Reviewed 5 November 2016 via mobile

Attended the International Code Council conference, ICC. Every member of the staff from the front desk to the cleaning staff mad every effort to not only make eye contact with a smile but engage you with a pleasant, "Hello sir!" Made no difference of their...More

Thank Ron T
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 6 November 2016

Thank you for your review. We are delighted that our staff were Brilliant Hosts to you and that they greeted you with a smile and a pleasant Hello through out your stay. I am glad that you were able to see the historic lobby in...More

Reviewed 4 November 2016

I've stayed at the Marriott Downtown many times for work as it is incredibly convenient and within walking distance of the office I use. I've never had an issue with my stays before, but this 3-night stay was very dismal. Even though I was travelling...More

Thank 294beckyg
Response from David T, Manager at Kansas City Marriott DowntownResponded 6 November 2016

Thank you for taking the time to post he comments about your recent stay. I do apologize about the issues you encountered during your stay and the frustration they must have caused. Although for security reasons we instruct our front desk staff not to verbally...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$177 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$177 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (278)
Room & Suite (151)
Dining (34)
Pool & Beach (2)
Business Centre & Event Rooms (16)
Family and Play Areas (1)
Questions & Answers
Ask a question
ajc1778
10 June 2018|
AnswerShow all 5 answers
Response from RaTa6 | Reviewed this property |
If it’s more than a mile and a half from hotel then no
0
Votes
Jennifer B
1 June 2017|
AnswerShow all 7 answers
Response from Cptcmpost | Reviewed this property |
No. It provides hair dryers that look like they were bought at K-Mart in the 80s.
0
Votes
tracy d
3 May 2017|
Answer
Response from Beth M | Property representative |
There are a few things that are kid friendly near the hotel. We have the College Basketball experience near the hotel that is great for family's. Approximately 1 mile from the hotel in Crown Center they have Legoland and... More
0
Votes
Room Tips
"Stay far away from elevators."
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"Bring your own water"
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"Try for the West Tower, which has more amenities"
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"Go to another hotel."
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