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InterContinental Kansas City at the Plaza

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Traveller (330)
Room & Suite (201)
Dining (16)
Ratings and reviews
Certificate of Excellence
  • Excellent58%
  • Very good22%
  • Average10%
  • Poor6%
  • Terrible4%
Travellers talk about
“concierge floor”(100 reviews)
“craig walter”(94 reviews)
“reuben”(23 reviews)
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What's included
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
Luxury and elegance amidst Kansas City's finest in shopping and dining, the InterContinental Kansas City at the Country Club Plaza is the destination for leisure and business travel. The hotel completed a very extensive renovation in March 2017, giving a contemporary feel to a landmark...
Offers from InterContinental Kansas City at the Plaza
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Location and contact
401 Ward Pkwy, Kansas City, MO 64112-2102
9.4 km to Kansas City Airports
73 restaurants are within a 0.5 km radius
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,724)
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1,709 results
Traveller rating
950
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116
79
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950
387
177
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79
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1 - 5 of 1,709 reviews
Reviewed 2 days ago via mobile

Although the intercontinental had a couple blackouts while I was there it was not necessarily bad. The food was good and the people were respectful. The 3 stars is meant not as a bad rating but just a small need for improvement. The area around...More

Thank MikeHunt6969
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded yesterday

Dear MikeHunt6969, Thank you for letting us know you thought the hotel was in a great location and that you were served by great people. We’re glad you enjoyed the food served in the hotel and also at some of the area restaurants. Sincerely, Don...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

I stayed here for two nights while on business in Kansas City. This is an upscale hotel located in the approximately named Country Club neighborhood of Kansas City. My room was very spacious and comfortable. It had all the amenities that you would expect of...More

Thank GeogProfOH
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 3 weeks ago

Dear GeogProfOH, Thank you for your comprehensive review and feedback. We’re very glad you enjoyed everything and we appreciate the 5-star rating. It’s great to see that you will stay here again, and our entire team will look forward to that time! Sincerely, Don Breckenridge...More

Reviewed 5 days ago

I have to say the Location was perfect for my trip. I was there to attend a two day conference as such the company had booked 12 rooms for us as well as a room ( called the Bar Room at the Top) for our...More

Thank jbackus8746
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 3 days ago

Dear jbackus8746, Thank you for letting us know you enjoyed the hotel’s incredible location in the heart of the Plaza, the service provided by our staff and your clean and comfortable guestroom! So you know, every afternoon from 3 p.m to 6 p.m, there is...More

Reviewed 5 days ago

We stayed at the Intercontinental on Saturday (7/14) for one night. We booked a club level room online, and paid in full in advance (2+ months). We were in KC for a concert, and arrived at the hotel at 4:05 PM, slightly after the advertised...More

Thank Megan K
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 3 days ago

Dear Megan K, Thank you for your feedback and please accept my apologies for your room not be ready at 4pm. We realize the inconvenience this caused and regret that it detracted from your stay. We’ll share your kind words about how much you enjoyed...More

Reviewed 6 days ago

While my wife and I had enjoyed prior stays at this hotel we were greatly disappointed by our stay this past weekend. We elected to reserve a one-night stay on Saturday July 14 in order to meet up with my wife's sister (who had been...More

Thank golfer031
Response from Mikel R, General Manager at InterContinental Kansas City at the PlazaResponded 5 days ago

Dear Golfer031, I want to extend my deepest apologies for the inconveniences you encountered during your stay with us. It is unacceptable that rooms were not available when you came to check in after the announced check in time. Further more, that it took until...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$174 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#11 Family Hotel in Kansas City
#12 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$174 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#11 Family Hotel in Kansas City
#12 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (330)
Room & Suite (201)
Dining (16)
Pool & Beach (11)
Business Centre & Event Rooms (5)
Questions & Answers
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ted g
26 June 2018|
AnswerShow all 3 answers
Response from Alligator1959 | Reviewed this property |
Did not see any pets while we were there.
0
Votes
PattyCakes S
27 July 2017|
AnswerShow all 4 answers
Response from Marion B | Reviewed this property |
I'm sorry I don't know, stayed in June. Suggest you contact hotel directly.
0
Votes
pianointerpretations
21 July 2017|
AnswerShow all 4 answers
Response from Renee B | Reviewed this property |
I am not sure, but if you have a room with a balcony you can smoke out there
0
Votes
Room Tips
"Bring something to drink to fill that empty fridge if you can."
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"For a nice view, request a room facing the Country Club Plaza."
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"Stayed in suits 503. Great view and room"
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"Full plaza view"
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