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04/12/2017 05/12/2017
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    InterContinental Kansas City at the Plaza

    401 Ward Pkwy, Kansas City, MO 64112-2102
    011 60 1-800-81-8081
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    04/12/2017 05/12/2017
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    Traveller (296)
    Room & Suite (161)
    Dining (18)
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    • Excellent56%
    • Very good24%
    • Average10%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “concierge floor” (94 reviews)
    “oak room” (92 reviews)
    “craig walter” (82 reviews)
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
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    Offers from InterContinental Kansas City at the Plaza
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    4 Dec5 Dec
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,587)
    There are newer reviews for InterContinental Kansas City at the Plaza
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    321 - 325 of 1,572 reviews

    Reviewed 9 August 2016

    When we arrived the air conditioning in our room was not working efficiently. We called service; they sent Sunny. Very knowledgeable and pleasant. Fixed the problem instantly and with a smile. Thanks.More

    Thank dotti132016
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 10 August 2016

    Dear dotti132016, Thank you for letting us know Sunny instantly resolved the issue with the air conditioning in your room. We have at least one engineer on duty at all times and they are trained to promptly and professionally respond to all guest requests. We'll...More

    Reviewed 8 August 2016

    We were looking for a more upscale hotel with a nice pool close to the Country Club Plaza. This met those expectations. I was warmly welcomed at the front desk. I felt like a long lost friend that had finally returned home. Very well done!...More

    Thank Peter S
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 9 August 2016

    Dear Peter S, Providing a level of service and hospitality that makes our guests feel at home is always our goal. We're very happy you were made to feel that way! Thank you for letting us know you enjoyed the outdoor pool, our cleanliness levels,...More

    Reviewed 6 August 2016

    To start with the staff was exceptionally decent and charming. I went to Ben down at the bar who is one of the best in the city and I had a fine time while talking with him and listening to music. However following a long...More

    Thank Mike A
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 9 August 2016

    Dear Mike A, Thank you for recognizing Ben and Jesse by name in your review on TripAdvisor. At every hotel, it always boils down to service. As you experienced, both Ben and Jesse are amazing and they will feel rewarded when they learn they made...More

    Reviewed 5 August 2016

    To be forwarded it to the management team at the Intercontinental Hotel at the Plaza in Kansas City, MO. I have been in several Intercontinental Hotels in the US and Canada. Several times in the Intercontinental in Michigan Avenue Chicago because Chicago is one of...More

    Thank Gisella33
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 9 August 2016

    Dear Gisella33, Thank you for sharing your most recent experience at the InterContinental Kansas City on TripAdvisor! Your kind words about Mikel have been shared with him and needless to say, he was very happy to learn you were so pleased with his service. I...More

    Reviewed 3 August 2016

    Craig Walter was amazing to us while having wine on the concierge level. He made sure we were comfortable and took great care of us. Intercontinental you are lucky to have such a wonderful employee like Craig Walter. Thanks for taking such great care of...More

    Thank Cindy H
    Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 4 August 2016

    Dear Cindy H, Thank you for choosing the InterContinental Kansas City during your recent visit to the area with guests from the Czech Republic. We're very glad to hear you enjoyed your stay and we appreciate you taking the time to share your experience on...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$168 - US$365 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Kansas City
    • #5 Romantic Hotel in Kansas City
    • #12 Family Hotel in Kansas City
    • #12 Business Hotel in Kansas City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 371
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Hotwire, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your InterContinental Kansas City at the Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Missouri >
    • Kansas City
    • Also Known As
    • Intercontinental Kansas City At The Plaza Hotel Kansas City ,
    • Kansas City Intercontinental ,
    • Fairmont Hotel Kansas City
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    Traveller (296)
    Room & Suite (161)
    Dining (18)
    Pool & Beach (11)
    Hotel & Grounds (178)
    Bathroom (23)
    Business Centre & Event Rooms (6)
    Best Western Plus Seville Plaza Hotel
    1,085 reviews
    1.15 km away
    The Raphael Hotel, Autograph Collection
    883 reviews
    .07 km away
    Hampton Inn & Suites Kansas City Country Club Plaza
    939 reviews
    .62 km away
    The Fontaine
    1,176 reviews
    .53 km away
    Nearby Restaurants
    Gram & Dun
    812 reviews
    .20 km away
    The Capital Grille
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    .31 km away
    Seasons 52
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    BRIO Tuscan Grille
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    .26 km away
    Nearby Attractions
    The Nelson-Atkins Museum of Art
    2,561 reviews
    1.14 km away
    Country Club Plaza
    1,695 reviews
    .17 km away
    The National Museum of Toys and Miniatures
    199 reviews
    1.26 km away
    The Ewing and Muriel Kauffman Memorial Garden
    220 reviews
    1.10 km away
    Ask a question
    Questions & Answers
    PattyCakes S
    27 July 2017|
    AnswerShow all 4 answers
    Response from Marion B | Reviewed this property |
    I'm sorry I don't know, stayed in June. Suggest you contact hotel directly.
    21 July 2017|
    AnswerShow all 3 answers
    Response from Renee B | Reviewed this property |
    I am not sure, but if you have a room with a balcony you can smoke out there
    Brian K
    23 May 2017|
    AnswerShow all 8 answers
    Response from Kara H | Reviewed this property |
    Ours was! The hotel was recently renovated so our room was in excellent condition.
    Room Tips
    "Plaza view"
    Read review
    "Get a view overlooking the fountain"
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    "If they give you room 230, just say no."
    Read review
    "Every room has a great view"
    Read review
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