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Homewood Suites by Hilton Kansas City Airport

491 reviews
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Traveller (11)
Room & Suite (20)
Dining (4)
Overview
  • Excellent45%
  • Very good27%
  • Average15%
  • Poor8%
  • Terrible5%
Travellers talk about
“ice maker”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Free Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Kansas City Airport
Special Offer: Double Points, Every Stay
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Rooms
9 Mar10 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (491)Write a Review
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All reviewsbasketball courtice makertwo bedroom suitefull kitchenan extended stayzona rosathe manager's receptionoutdoor poolgreat stayrooms were cleankansas city airportbathroom doorfitness roomeach morninghot tubfitness centervery nice hotel
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41 - 45 of 490 reviews
Reviewed 31 July 2017 via mobile

Hair and bugs everywhere! Stuff still in the fridge. End tables smelled of peanut butter. Hot tub didn't work. Is this really a Hilton property? At least when we explained at check out that we had to clean the room ourselves first before we could...More

Thank iver0185
Response from Stacie A, General Manager at Homewood Suites by Hilton Kansas City AirportResponded 12 August 2017

We appreciate you letting us know of your experience and apologize that your room was not well cleaned during your stay. We hope that when in the area that you will give us another try and the opportunity to make it right.

Reviewed 27 July 2017

The rooms smelled of smoke, and were infested with bugs. The pool and first floor had "water beetles crawling everywhere. The staff was aware of the problem but acted as if it was nothing. Save yourself a trip and go somewhere else.

Review collected in partnership with Homewood Suites by Hilton
Thank Chassidy D
Response from Stacie A, General Manager at Homewood Suites by Hilton Kansas City AirportResponded 28 July 2017

Thank you for taking the time to share your hotel stay. We apologize that your room smelled like smoke and beetles were found in your room. The hotel has regular scheduled pest control visits to help avoid this. We do hope to see you again.

Reviewed 25 July 2017 via mobile

Stayed at this property and found prior guest's trash under the sink and in the sofa bed. Old sheets and blanket that were used were left on the sofa bed. Overall room was not well cleaned. Was not what I expect from a Hilton property....More

Thank EGads04
Response from Stacie A, General Manager at Homewood Suites by Hilton Kansas City AirportResponded 25 July 2017

We appreciate you sharing your experience with us and apologize for your room not being well cleaned and the lack of customer service in regards to your problems. These issues will be addressed to avoid this happening in the future. We hope that when in...More

Reviewed 23 July 2017 via mobile

Terrible! My daughter opened the pull out couch...had chewed off fingernails,crumbs and hair all in the mattress...the glasses in the cupboard had fingerprints,hair and smears all over them...our bed had crumbs in it...the minute we laid in it we started getting bug bites...shower curtain has...More

Thank Tracie J
Response from Stacie A, Guest Relations Manager at Homewood Suites by Hilton Kansas City AirportResponded 25 July 2017

We apologize that your stay was less than satisfactory. The issues mentioned have been addressed with our team. We appreciate you choosing stay with us and hope that you will give us another opportunity to make it right.

Reviewed 12 July 2017

Staff was friendly, check in and check out was very fast and easy. Location near airport. Uber XL to downtown was $30 each way, pricey. Hotel suite was spacious but a little dated. I would prefer to stay closer to downtown next time.

Review collected in partnership with Homewood Suites by Hilton
Thank Allstarbaseballmom
Response from Stacie A, General Manager at Homewood Suites by Hilton Kansas City AirportResponded 25 July 2017

Thank you for staying with us. We're glad that you found our staff to be friendly and helpful. Sorry that your transportation was a bit pricey. We hope to see you again.

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$117 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Kansas City
#20 Business Hotel in Kansas City
#23 Romantic Hotel in Kansas City
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Kansas City
#20 Business Hotel in Kansas City
#23 Romantic Hotel in Kansas City
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (20)
Dining (4)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Heather C
17 September 2015|
AnswerShow all 2 answers
Response from dcfiread | Reviewed this property |
I dont think so, but Im sure if you call the hotel they will advise (816) 880-9880
1
Vote
Heather C
7 September 2015|
AnswerShow all 2 answers
Response from Mike K | Property representative |
We do have an accessible 2 bedroom suite on the first floor that faces the pool.
1
Vote
flowergirl0556
31 July 2015|
Answer
Response from Kadee70 | Reviewed this property |
No balconies. "Patio" areas for the first floor rooms.
0
Votes
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12
Room Tips
"Do not trust the Hilton web site--we booked 2.5 weeks out and not one mention that the hotel was under..."
Read review
"One of very few hotels that still have smoking rooms available. Please keep it up!"
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"This is a very quiet place so any room is awesome"
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"All rooms about the same, but those on the back side are probably the quietest"
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