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Crowne Plaza Hotel Kansas City Downtown

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Crowne Plaza Hotel Kansas City Downtown
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697 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Reviewed 2 days ago NEW

The only positive is the free shuttle that is available to guests to use within a 3 mile radius of the hotel. Rooms are run down but pretty clean. Majority of front desk staff were rude but valet and restaurant staff were great!

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Thank Hstonf
Reviewed 4 days ago NEW

We attended a Life Leadership Convention in Kansas City and had our accommodations at the Crown Plaza downtown. The facility was clean, comfortable and easy access to our venue. The only thing that could have made it more comfortable was a little larger room and a refrigerator. We had a king room and the bed was wonderful but it was...

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Thank juliehH787PR
Reviewed 6 days ago NEW

6:50am on our 3rd morning waking up here at this hotel and there was no hot water. And when I mean no hot water, I mean when your turned the left hand knob, no water came out PERIOD...in the sink or the tub. There is no indoor pool, only outdoor, so my 4 year old was very disappointed when she...

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Thank amborchelt
ChrisBCP, Guest Relations Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Amborchelt, Please allow me this opportunity to thank filling out the review and leaving your comments on your experienced during your stay. We are committed to providing our guests with the highest quality services and facilities. Sometimes we miss our mark. Your comments are important to the success of our organization, as we rely on you, our guest, to...

Jupiter, United States
Reviewed 6 days ago NEW

This hotel was clearly decorated/built in the '70's or '80's (or maybe that is the look they are going for) but the staff and location are very, very good. The front desk folks were super and very helpful, there is a Starbucks downstairs that is also pretty efficient for a non-corporate location. They can move through a big line well...

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Helpful?
Thank Rhonda H
College Station, Texas
Reviewed 1 week ago

We stayed here for a volleyball tournament, and the location was great! It's a block away from the convention center, and not far from the free trolley (KC Streetcar) on Main Street. Cosentino's grocery store a couple of blocks away has a buffet, sandwiches, bottled water, etc. - cheaper than at the convention center. The hotel room was clean, quiet,...

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Thank angelaR5232YY
Beavercreek, Ohio
Reviewed 1 week ago

Our stay at the Crowne plaza hotel Kansas City Downtown was wonderful! The staff was incredible... From front desk to the bar to the city grille to everyone you met along the way ! Everyone was so courteous and helpful. The food was excellent and service was even better. Great location! We would highly recommend this hotel to anyone staying...

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Thank Julia D
McAllen, Texas
Reviewed 1 week ago

Bar food was delicious! Convenient walking distance to many restaurants. Shuttle driver, Daryl, was excellent! Very hospitable and friendly! He made our trip perfect! Spa kit in room was very nice! Need microwaves in room.

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Thank leighanncast
Carlisle
Reviewed 1 week ago

The Crowne Plaza is an excellent hotel. Very close to the Convention Center, Power & Light District and other amenities. Excellent staff, fast elevators, good housekeeping service. Free wi-fi in the room, nice touch and very welcomed!

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Thank johnarthurmauch
Collinsville, Illinois
Reviewed 2 weeks ago

The room was dusty and there was literally a french fry easily visible under the dresser. A little mold in the shower (not a lot, but still...) and the hair dryer was broken. Took me 90 minutes and a trip to the front desk myself to stand in front of the staff to get them to bring me a working...

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2Thank 871rebecca
ChrisBCP, Guest Relations Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Good afternoon 871rebecca, Please allow me this opportunity to thank filling out the review and leaving your comments on your experienced during your stay. We are committed to providing our guests with the highest quality services and facilities. Sometimes we miss our mark. Your comments are important to the success of our organization, as we rely on you, our guest,...

North Chicago, Illinois
Reviewed 2 weeks ago

Great hotel in the heart of the city. Very convenient to P & L district. The staff are very friendly and helpful and the room service is very quick. The decor is slightly dated but the overall value is great.

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Thank 648andisd
ChrisBCP, Guest Relations Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Thank you for your recent review, and your kind words. We take the comments of our guests very seriously, as our goal is to always improve on meeting and exceeding expectations Once again, thank you, and we look forward to another chance to serve you! Best Regards.... Chris

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Kansas City. Conveniently situated in the heart of downtown Kansas City's Power & Light Entertainment District adjacent to the Bartle Hall Kansas City Convention Center, this luxurious Crowne Plaza Hotel offers stunning views of historic downtown Kansas City. The Crowne Plaza Kansas City is located within walking distance to the Power & Light District, H&R Block and the Sprint Center Arena. We have nine spacious, high-tech meeting rooms to meet your needs. Take a dip in the outdoor heated pool, work out in the fitness center, grab a bite at the City Grill, enjoy a drink at the City Bar, or wake up to a nice Latte in our Starbucks. Rooms come fully equipped with free high speed Internet access, a work desk, and room service. Your comfort is our top priority. Whether for business or leisure, vacation, traveling, or simply getting away for an evening, Crowne Plaza Kansas City is the place to meet. Within minutes of the Kauffman Center for the Performing Arts, Midland Theater, Crown Center and the County Club Plaza, the Crowne Plaza Hotel is centrally located to all retail and entertainment venues Kansas City has to offer. ... more   less 

Additional Information about Crowne Plaza Hotel Kansas City Downtown

Address: 1301 Wyandotte St, Kansas City, MO 64105-1626
Region: United States > Missouri > Kansas City
Price Range: RM865 - RM1,451 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Kansas City Downtown 3.5*
Number of rooms: 385
Reservation Options:
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Also Known As:
Crowne Plaza Kansas City
Kansas City Crowne Plaza
Hotel Style:
#27 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Kansas City Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Kansas City Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from rooms near elevators, you can hear them moving up and down all night.”
rhondah0, 24 Apr 2017 | Read review
“Request a room away from the elevator if possible”
cindyo977, 5 Apr 2017 | Read review
“Not sure of a good room in this hotel.”
K1624AZandreao, 3 Apr 2017 | Read review
“Higher floors have better views.”
rrs_12, 28 Mar 2017 | Read review
“For families upgrade to the suite.”
E721KWstephaniem, 19 Mar 2017 | Read review
5 of 5