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Crowne Plaza Hotel Kansas City Downtown

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Traveller (123)
Room & Suite (71)
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Overview
  • Excellent41%
  • Very good29%
  • Average15%
  • Poor9%
  • Terrible6%
Travellers talk about
“front desk”(197 reviews)
“sprint center”(60 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (900)
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All reviewspower and light districtfront desksprint centerthe executive loungemusic halldance competitionking suitevalet parkingtwo blockshotel staffupon checkan older hotelshuttle serviceroxanneconferenceplazaconcert
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191 - 195 of 892 reviews
Reviewed 6 May 2017 via mobile

I had to attend a conference for work in Kansas City - the conference hotel was the Marriott - I opted for the Crowne Plaza- and was glad I did- the Crowne was closer to the conference- not the machine the other hotel seemed to...More

1  Thank Aaron C
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 8 September 2017

Aaron, I'm so glad to hear that you enjoyed your stay at Crowne Plaza Kansas City Downtown. Thank you so much for the great review, and I will be sure to pass along your compliments of Roxanne and Vu. We really appreciate you choosing to...More

Reviewed 5 May 2017

I found the hotel to be a very good choice for staying downtown. The building itself is a little old/dated, but the hotel did a great job with offering services and amenities that made my stay quite enjoyable. The location is great - it's a...More

Review collected in partnership with this hotel
Thank Wendy B
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 8 September 2017

Thank you for choosing to stay at Crowne Plaza Kansas City Downtown, Wendy! I'm glad to hear you enjoyed your stay, and that our staff was able to help you with everything you needed. If you're ever back in the area, I hope we get...More

Reviewed 4 May 2017

Though parts of the hotel look dated, we were not disappointed with our room in the least. We were pleasantly surprised to find our room immaculate and modernly decorated with comfortable furniture. We will look forward to another stay.

Thank Lana R
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 8 September 2017

Thank you for this great review, and for choosing to stay at Crowne Plaza Kansas City Downtown. I'm so glad you enjoyed your room, and we can't wait to see you again. Lana!

Reviewed 4 May 2017

This was our second stay at this hotel. Both times, we have found the lobby and rooms to be clean and hotel staff friendly. Rooms are large and even though the hotel was full, it was quiet. We were upgraded to concierge level and got...More

Review collected in partnership with this hotel
Thank pursegal2017
Response from Abbey B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 8 September 2017

Thank you so much for this great review! I'm happy to hear that the front desk staff was able to rectify the issue that you encountered. We really appreciate you being a return guest, and hope to see you again the next time you're in...More

Reviewed 3 May 2017

This is a great hotel with location, location. Rooms might look at little dated but meet even this frequent travels expectations and needs. One small suggestion add electrical outlets for a the gadgets we now travel with.

Review collected in partnership with this hotel
Thank Dan G
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$174 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$174 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (123)
Room & Suite (71)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
sugarbeetman9
24 March 2018|
Answer
Response from Carissa G | Property representative |
Hello, We will start renovation in Nov 2018 and finish in March 2019. This will mainly be a room renovation and full floors will be taken out at a time so this will not interfere with guests in the hotel. Please let me know... More
0
Votes
Amanda D
22 March 2018|
Answer
Response from Abbey B | Property representative |
We typically open the pool around Memorial Day, weather permitting.
0
Votes
Cori L
27 January 2018|
AnswerShow all 4 answers
Response from Abbey B | Property representative |
Hello Cori, all of our suites have single bathrooms. Although, we do have suites that have a second sink by the mini fridge/bar area, or by the closet with another mirror as well.
0
Votes
Room Tips
"24th Floor with unique view of the western portion of KC."
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"Ask for quiet side and/or executive room"
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"The rooftop pool is on the 7th floor if you want quick access"
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"Online, but don't be afraid to call and ask."
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