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Crowne Plaza Hotel Kansas City Downtown

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Crowne Plaza Hotel Kansas City Downtown
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696 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Kansas City Downtown
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Showing 690: English reviews
Reviewed 6 January 2016 via mobile

We spent five nights at the Crowne Plaza Kansas City in November 2015. The hotel was under construction but that did not interfere with our stay. The staff was incredible and helpful and friendly beyond belief. The food at their restaurant was very good and priced well especially for a hotel restaurant. The room was well kept and felt like...

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Helpful?
Thank Gal4jc
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Gal4jc, Thank you for choosing the Crowne Plaza Kansas City Downtown for your recent trip to the area. We are so pleased you enjoyed your stay and were able to make great memories. Please let us know the next time you are in the area, we would love to welcome you back for another great stay! Regards, Ashley Blair...

Indianola, Iowa
Reviewed 29 December 2015

My wife and I went to Kansas City for the weekend and had a great stay at the Crowne Plaza. The staff was very friendly and helpful, room was clean and nice, and service was great. Nivea at the front desk made the check in pleasant and gave us a great first impression of the hotel. Lester, the maintenance engineer...

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1Thank Hawkfan307
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Hawkfan307, Thank you for choosing Crowne Plaza Kansas City Downtown and for your five stars review, your feedback is important to us. We are thrilled to learn you and your wife had a great stay with us and that we have met your expectations! It’s great to hear Nivea provided a pleasant check in experience and gave a great...

Reviewed 29 December 2015 via mobile

Hi, my first time at the crowne plaza here in KC. I had a great time. The rooms were clean the staff was really nice and helpful with with everything we needed. The location is perfect too. It's only minutes away from power and light. Good resturant s every direction from the hotel. And not to forget the girl at...

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1Thank Peter R
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Peter R, Thank you for choosing Crowne Plaza Kansas City Downtown and for your five stars review, your feedback is important to us. We are pleased to know you enjoyed your time with us and that our facilities were the perfect accommodation to you. It is great to hear you enjoyed our location and the personal service provided by...

Etterbeek, Belgium
Reviewed 27 December 2015 via mobile

Our room had stains on the floor, stains on the ceiling, a broken closet door, food on the walls, stains on the carpet, a bathroom door that wouldn't close. And very thin walls. There was a late night party that we had to call several times to get someone to pay attention and quiet down. I will never stay here...

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Thank David L
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear David L, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Ashley Blair Guest...

Sacramento, California
Reviewed 26 December 2015

I stay here often for work. This hotel is very close to the Power and Light district. It's an easy walk to the river and fresh markets on the weekends. It's next door to the convention center. If you stay here, you have to visit the bar/cafe and meet Roxanne. She is awesome. Plus, the food is really good and...

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Thank droraback
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear droraback, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ashley Blair Guest Services

Winona, United States
Reviewed 22 December 2015

This hotel was within blocks of the Power and Light district. It was less than a block from the Convention Center, which is where I was walking to everyday during my stay. The staff was friendly and jumped at the opportunity to give us a free shuttle to Union Station when we inquired about it. The workout facility was nice....

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Thank aabarnard
Miami, Florida
Reviewed 15 December 2015 via mobile

Stay here every June for work. Pros - Location - blocks from Power & Light District. Minutes from Union Station and the WWI Museum. I've never had to grab a taxi; have always walked everywhere. And a Gruber store just two blocks away. Staff - Great folks! They've always been so accommodating. LOVE the free shuttle service. Did use it...

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Thank Jen K
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Jen K, Thank you for making the Crowne Plaza Kansas City Downtown your home away from home. We appreciate your feedback. We appreciate your kind words about the staff and their efforts to please &/or assist our guests. We are glad that you found the location to your liking and were able to explore the area.Your comments have been...

Oklahoma City, Oklahoma
Reviewed 10 December 2015

Visited for Cheer Competition. Kyle at check in was accommodating, and helpful. Changed rooms..needed more bed space. ALL at front desk, smiled and helped us to get a better room set up. TV didn't work, Steven (NEW) kept at it and went as far as bringing a new tv. Bed was great and executive room, well worth it. The bar...

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1Thank cjacobs64
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear cjacobs64, What can we say but, "thank you so much". We truly appreciate all the effort and details you put into your review of the Crowne Plaza Kansas City Downtown. It is always such a pleasure to share this type of input with all of our associates, who work so hard to make it all happen. We look forward...

Washington DC, District of Columbia
Reviewed 8 December 2015

Everyone we came in contact with was great! I am not sure where the negative reviews are coming from! We requested a room on a high floor, had called ahead to request two beds and they accommodated us. Ordered room services 3 times, it was great! Parking was a slight issue as the garage is closed but the valet and...

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Thank britbrith
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear britbrith, Thank you so much for your review of the Crowne Plaza Kansas City Downtown!  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to your next girls weekend getaway! Sincerely, Ashley Blair Guest Services

Texas Gulf Coast, Texas
Reviewed 7 December 2015

Review for Crystal Excellent Phone service for Platinum Member she went above and beyond the call of Duty to help she actually plotted my trip in order for me to get a better understanding of the area Atchison Kansas where I'm heading She was very nice and welcomed Me as a Platinum Member

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Thank Vernon T
Ashley B, Guest Services at Crowne Plaza Hotel Kansas City Downtown, responded to this review

Dear Vernon T, Thank you so much for your review of the Crowne Plaza Kansas City Downtown. We appreciate your loyalty as a Platinum Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us and Crystal was so helpful and went above and beyond for you.  A positive guest experience is something our staff...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Kansas City. Conveniently situated in the heart of downtown Kansas City's Power & Light Entertainment District adjacent to the Bartle Hall Kansas City Convention Center, this luxurious Crowne Plaza Hotel offers stunning views of historic downtown Kansas City. The Crowne Plaza Kansas City is located within walking distance to the Power & Light District, H&R Block and the Sprint Center Arena. We have nine spacious, high-tech meeting rooms to meet your needs. Take a dip in the outdoor heated pool, work out in the fitness center, grab a bite at the City Grill, enjoy a drink at the City Bar, or wake up to a nice Latte in our Starbucks. Rooms come fully equipped with free high speed Internet access, a work desk, and room service. Your comfort is our top priority. Whether for business or leisure, vacation, traveling, or simply getting away for an evening, Crowne Plaza Kansas City is the place to meet. Within minutes of the Kauffman Center for the Performing Arts, Midland Theater, Crown Center and the County Club Plaza, the Crowne Plaza Hotel is centrally located to all retail and entertainment venues Kansas City has to offer. ... more   less 

Additional Information about Crowne Plaza Hotel Kansas City Downtown

Address: 1301 Wyandotte St, Kansas City, MO 64105-1626
Region: United States > Missouri > Kansas City
Price Range: RM876 - RM1,470 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Kansas City Downtown 3.5*
Number of rooms: 385
Reservation Options:
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Also Known As:
Crowne Plaza Kansas City
Kansas City Crowne Plaza
Hotel Style:
#27 Business Hotel in Kansas City
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Questions & Answers

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Questions? Get answers from Crowne Plaza Hotel Kansas City Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from rooms near elevators, you can hear them moving up and down all night.”
rhondah0, 24 Apr 2017 | Read review
“Request a room away from the elevator if possible”
cindyo977, 5 Apr 2017 | Read review
“Not sure of a good room in this hotel.”
K1624AZandreao, 3 Apr 2017 | Read review
“Higher floors have better views.”
rrs_12, 28 Mar 2017 | Read review
“For families upgrade to the suite.”
E721KWstephaniem, 19 Mar 2017 | Read review
5 of 5