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Four Points by Sheraton Kansas City Airport

500 reviews
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Traveller (45)
Room & Suite (23)
Dining (7)
Overview
  • Excellent26%
  • Very good39%
  • Average22%
  • Poor8%
  • Terrible5%
Travellers talk about
“boulevard grill”(15 reviews)
“park and fly”(29 reviews)
“front desk”(78 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
6 Feb7 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (500)Write a Review
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Traveller rating
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LanguageEnglish
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133
185
111
40
27
Show reviews that mention
All reviewsboulevard grillpark and flyfront deskfree bottled wateran early flightthe shuttle driverkansas city airportfirst floorclean hotelgreat staygreat rateone night stayzona rosarhondakcimidnightbedding
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1 - 5 of 496 reviews
Reviewed yesterday

Lumpy mattresses, flat pillows, small bathrooms. I'm assuming this is an older hotel. We were here for an event and had rooms blocked for a set price. The advertised price that day was less than what we booked for, so we asked that we get...More

Thank Mary J
Reviewed 2 weeks ago via mobile

This is my first stay at this hotel. For the most part, it was ok. A little too much ambient noise in the hallway and the doors are very thin, so you hear every person walking by. The shower had the dispensers in it with...More

1  Thank Contrail_Queen
Response from FourpointsKCI, General Manager at Four Points by Sheraton Kansas City AirportResponded 1 week ago

Dear Contail_Queen, Thank you for your recent stay and review. Our ACTIV lotions, body wash and hair products are a brand standard and are usually very well received, I do apologize if it was not to your desire. The dispensers are a brand initiative as...More

Reviewed 3 weeks ago

Generally speaking, people choose to stay at airport hotels for one reason: a seamless transfer to a nearby airport. Somewhat astonishingly, the staff at this hotel managed to screw up that one simple logistical task. I stayed at this hotel because I had a 5:50...More

Thank Adam H
Response from FourpointsKCI, General Manager at Four Points by Sheraton Kansas City AirportResponded 2 weeks ago

Thank you for choosing to stay at the Four Points by Sheraton Kansas City Airport and providing your feedback on Tripadvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We pride...More

Reviewed 7 December 2017

Nice room park and take the shuttle to the air port. Staff was really good. They have 24 hour service to the air port. They picked us up we we came back to kc. Parking cheaper the the air port. Drivers were very friendly.More

1  Thank paul h
Response from FourpointsKCI, General Manager at Four Points by Sheraton Kansas City AirportResponded 2 weeks ago

n behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Four Points by Sheraton Kansas City Airport. It is always encouraging to hear positive feedback, particularly when it comes from...More

Reviewed 4 December 2017

Great bed, no backache on waking. Staff extremely helpful with our boarding passes!! Free shuttle to airport, $5 per night to leave car. Great experience. Will use again! No complimentary breakfast, only problem.More

1  Thank Sue S
Response from FourpointsKCI, General Manager at Four Points by Sheraton Kansas City AirportResponded 2 weeks ago

We are delighted to have been your chosen hotel during your recent stay in Kansas City. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical...More

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$83 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (45)
Room & Suite (23)
Dining (7)
Pool & Beach (5)
Hotel & Grounds (35)
Bathroom (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
JaCoGirl
10 June 2017|
AnswerShow all 3 answers
Response from Tracy M | Property representative |
You have to book a park and fly rate with us that includes your room and up to 10 days of parking. Rates change daily so call the hotel for the specific date you are looking for. If you don't book a room directly through... More
0
Votes
Xfrontera
12 February 2017|
AnswerShow all 2 answers
Response from FourpointsKCI | Property representative |
Thank you for reaching out, unfortunately we do not have an indoor pool. Our spacious outdoor pool is open Memorial Day to Labor Day. Safe travels, Brad Verkamp
0
Votes
Mjensen98
26 December 2016|
Answer
Response from Brad V |
unfortunately our shuttle just goes to and from the airport, we can suggest various cab companies or uber, thanks hope you enjoy the game
0
Votes
Room Tips
"4th flr room was comfortable and quiet."
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"All rooms seem to be quiet. The higher the room number, the longer the walk to lobby, restaurant and bar."
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"Be nice, you never know what kindness will get you!"
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"Even numbered rooms have better views. SPG service is non-existent"
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