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Traveller (173)
Room & Suite (72)
Storyboard
Overview
  • Excellent47%
  • Very good29%
  • Average12%
  • Poor6%
  • Terrible6%
Travellers talk about
“themed rooms”(37 reviews)
“happy hour”(70 reviews)
“free drinks”(56 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Shuttle or Taxi Services
Family Rooms
2 Star accommodation
All hotel details
Additional information
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Reviews (790)
Filter reviews
789 results
Traveller rating
354
236
96
49
54
Traveller type
Time of year
LanguageEnglish
354
236
96
49
54
Show reviews that mention
All reviewsthemed roomshappy hourfree drinksomeletflea marketgold's gymkc historycocktail hourwestport areashuttle servicefree shuttlebars and restaurantsholiday inn expresswithin mileshousekeeping staffbeds were comfortablecountry club plaza
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1 - 5 of 789 reviews
Reviewed yesterday

I know you will see reviews that will make you stop and think twice about staying at this hotel, BUT don't let such a review stop you from staying here. We spent a three day anniversary trip here and found much good to say about...More

Thank Gary G
Reviewed 4 days ago

I hesitated staying here, since there were some unenthusiastic reviews. All the staff I met were welcoming, the drink tickets were a nice bonus, as was the free shuttle within a certain radius--I was taken to The Nelson-Atkins one day (FABULOUS art museum) and down...More

Thank jayhawkmaxx
Response from Angela M, Operations Manager at 816 HotelResponded 3 days ago

So glad to hear you enjoyed your stay with us. We work hard every day to make sure our guest are taken care of and it looks like the staffs work is paying off. We hope that next time you're in Kansas City you'll come...More

Reviewed 6 days ago

816 Hotel suggested that we leave them a review on Trip Advisor upon check in, so here you go: If you are thinking about staying here, please reconsider. The short version of my story is that 816 Hotel is disorganized, unfriendly, and will have no...More

Thank carleighann
Response from Angela M, Operations Manager at 816 HotelResponded 3 days ago

Thank you for letting us know about your recent stay with us. We are very sorry for the issues experienced with both the shuttle and the bar. We strive everyday to provide amazing service to each and every one of of guests and it appears...More

Reviewed 1 week ago

Pros: the 2 free drink tickets for their bar each night are very welcome. Also enjoyed the token for buy one get one free burger across the lot at the Flea Market Bar and Grill....those burgers were quite good! I like that we can opt...More

Thank Donna H
Response from Angela M, Operations Manager at 816 HotelResponded 6 days ago

Donna- Thanks for taking the time out to let us know about your recent stay. Our maintenance department is working hard to fix the problems you mentioned. We want every guest to have a memorable stay and we are working hard to make that happen....More

Reviewed 1 week ago via mobile

First time staying here. After a long drive was pleased we got to check in early. 3:00 instead of 4. - Room was nice even though it wasn't one of the remodeled rooms. Had a mini fridge but no micro. - Free breakfast is offered...More

1  Thank Charles C
Response from Angela M, Operations Manager at 816 HotelResponded 6 days ago

Charles- Thank you so much for your feedback. We apologize at any point our staff was unprofessional, we will be addressing the said issues above as that is unacceptable. We hope that this won't deter you from staying with us again! Thank you for staying...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$98 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Kansas City
#20 Romantic Hotel in Kansas City
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Kansas City
#20 Romantic Hotel in Kansas City
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (173)
Room & Suite (72)
Questions & Answers
Ask a question
Peter S
9 March 2018|
AnswerShow all 5 answers
Response from Janika G | Reviewed this property |
According to there website they do.
0
Votes
RTPTANDGG
6 December 2017|
Answer
Response from Krystal L | Property representative |
Our hotel shuttle is a complimentary amenity that we offer based on availability. We do not guarantee this service at any time. Unfortunately, in the winter months, the need for the shuttle is not as great, and we plan and... More
1
Vote
Angie G
6 September 2017|
AnswerShow all 4 answers
Response from Molly M | Property representative |
Since Arrowhead is far outside our normal shuttle range a package purchase is required. Seating is limited and those packages sell out quickly. Our KC Sports packages includes two seats on the shuttle. They have to be... More
0
Votes
Room Tips
"Ask for a themed room, newer and updated."
Read review
"Go to another hotel"
Read review
"Mobster room was very cool!"
Read review
"Honestly the other performers were in the room on other side; and it was just as nice ;)"
Read review
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