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Kansas City Airport Marriott

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Kansas City Airport Marriott
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428 Reviews from our TripAdvisor Community

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Showing 425: English reviews
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Brazil
Reviewed 2 days ago NEWvia mobile

In my opinion airport hotels are very much all the same…this one is a bit better than others mainly because of the staff, which are all very nice. The room is ok for one night and breakfast is served on a restaurant with a nice view of a lake. Shuttle runs every 20 mins.

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Helpful?
Thank BrazilAca
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you so much for your kind words about our...

Minneapolis, Minnesota
Reviewed 1 week ago

This is a convenient location, good price, but it is aging. The hotel feels a little bit "frumpy." But the value is there. The staff is helpful, the room was clean, and overall a good stay. Parking is free. It is my "go to" when in MCI>

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Helpful?
1Thank heavytraveler2017
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We appreciate your loyalty to...

Dayton, Ohio
Reviewed 1 week ago

Okay, the room was nice and the restaurant staff gave good service. It was the beginning and end that were so bad. My husband needs a wheelchair, so I had called early to see if there was one available and if there would be help with our luggage. The operator assured me we would have help. However, when we arrived...

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Helpful?
Thank GrandmaCRH
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Morning, Thank you for taking the time to provide us with feedback regards to your recent stay at the Kansas City Airport Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience that we have...

Saint Charles, Iowa
Reviewed 1 week ago via mobile

I recently stayed at this hotel and was very unimpressed with the shape of the hotel. The pros: staff very friendly, park and fly option, shuttle to airport was good. Beds were comfortable. The cons: this hotel being a Marriott was a total disappointment. Extremely outdated which can make you feel that it's not as fresh and clean as you...

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Helpful?
Thank Panther2212
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Morning, Thank you for taking the time to provide us with your feedback in regards to your recent stay at the Kansas City Airport Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience that...

Saint Louis, Missouri
Reviewed 1 week ago via mobile

This is a tired old Marriott. It says they are rehabbing and the lobby is nice-ish. The rooms are the old standard. The shower head can only be for short people. But it was incredibly clean and the bed and sheets were nice. We are platinum but there is not much offered- and we were told they had a continental...

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Helpful?
Thank Checkmatedesign
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Morning, Thank you for taking the time to provide us with your feedback in regards to your recent stay at the Kansas City Airport Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience that...

Davenport, Iowa
Reviewed 1 week ago

This really should not be a Marriott- it's more like a Days Inn with Marriott prices. Everything is very dated, the bathroom is tiny, my head hit the ceiling in the shower, and I had to contort my body to get the soap off my body (I am pretty tall though). I am Marriott Platinum- no upgrade. Food in the...

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Helpful?
Thank Gill3701
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Morning, Thank you for taking the time to provide us with feedback in regards to your recent stay at the Kansas City Airport Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience that we...

Miamisburg, Ohio
Reviewed 2 weeks ago

As a Marriott platinum guest, the desk clerk upgraded us to the presidential suite. We were most impressed with the size of the room. We had a lovely view of the pond and the lights at night. A buffet breakfast was provided with our room. It is a bit out of the way unless you are flying out, but well...

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Helpful?
Thank timesharetraveler11
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer ad Platinum Marriott Member, your feedback will be shared with the team to continue to...

Kansas City, Missouri
Reviewed 2 weeks ago

The hotel is promising a total renovation of rooms, to be completed by fall of '17... The tired and worn carpets to be replaced by a wooden surface, as well as other upgrades... We were lucky enough to get an end room..Huge and a great room... We use the hotel for a night's stay,parking & to and from shuttle to...

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Helpful?
Thank litenlarry
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good morning Thank you for taking the time to provide us with feedback in regards to your recent stay at the Kansas City Airport Marriott. As a valued guest, we see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. I can understand how frustrating it must...

Reviewed 4 weeks ago via mobile

They have started to renovate this hotel, but until they are done, I would stay away. The rooms are worn and out dated. The worst is the bathrooms in particular the shower. A soft trickle of water changing temperature constantly.

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Helpful?
Thank Joe M
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Morning, Thank you for taking the time to provide us with feedback in regards to your recent stay at the Kansas City Airport Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience that we...

Reviewed 4 weeks ago

My visit to the Airport Marriott was a great one and I most definitely will be returning! Yes it isn't as exceptional as your typical downtown Marriott hotel but keep in mind that pricing here is incredibly low...I got my room for 80$/night but in my opinion anything under 125 would still be an excellent bargain. The first cool thing...

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Helpful?
Thank js151515
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
T-Bone Charlie's
T-Bone Charlie's
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary excellence awaits you at the Kansas City Airport Marriott. Our hotel, which boasts an unparalleled location on the grounds of Kansas City Airport (KCI), features 384 spacious, tastefully appointed hotel rooms and suites, each overflowing with first-class amenities. Our hotel rooms offer flat-screen TVs, high-speed Wi-Fi, pillow top mattresses, room service, and more. Take advantage of our hotel's helpful perks; we provide complimentary access to our on-site fitness center and indoor pool, as well as exceptional on-site dining options. For those seeking a venue for a business meeting or event here in Kansas City, our hotel showcases almost 30,000 square feet of flexible venue space and an outstanding location near Kansas City Airport. We also place you within a short distance of the city's most notable attractions, including Zona Rosa shopping center, Kansas Speedway, and downtown Kansas City. Here at the Kansas City Airport Marriott, we set a new standard for comfort and convenience. ... more   less 

Additional Information about Kansas City Airport Marriott

Address: 775 Brasilia Avenue, Kansas City, MO 64153
Region: United States > Missouri > Kansas City
Price Range: RM523 - RM1,134 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Airport Marriott 3.5*
Number of rooms: 384
Reservation Options:
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Also Known As:
Marriott Kansas City Airport Hotel Kansas City
Kansas City Marriott
Hotel Style:
#6 Green Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Kansas City Airport Marriott staff and other travellers.
2 questions
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Questions? Get answers from Kansas City Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The accessible room was fine, but getting in and out was exhausting. A handicap person alone would not have been able to manage.”
 of 5 bubbles GrandmaCRH, 13 Mar 2017 | Read review
“Ask for a room with view of the pond.”
 of 5 bubbles timesharetraveler11, 6 Mar 2017 | Read review
“Sign up and book through Marriott rewards so you get free internet. Otherwise you'll have to pay $10!”
 of 5 bubbles js151515, 18 Feb 2017 | Read review
“If you can get a lakeview room, take it.”
 of 5 bubbles kaydc, 16 Jan 2017 | Read review
“The corner rooms are much larger. We prefer rooms on a higher floor.”
 of 5 bubbles sredheada45, 9 Jan 2017 | Read review
5 of 5