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The Westin Kansas City at Crown Center

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Traveller (500)
Room & Suite (288)
Dining (44)
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Overview
  • Excellent57%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“union station”(425 reviews)
“crown center”(508 reviews)
“heavenly bed”(42 reviews)
AMENITIES
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from The Westin Kansas City at Crown Center
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Kansas City at Crown Center
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,336)
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701 - 705 of 2,323 reviews
Reviewed 26 June 2015

Hotel and staff went above and beyond to make certain any need or wish was satisfied. Entire experience was wonderful and we found only 2 drawbacks. Towels had to be requested daily since very few were left in the bathroom. The second is of minor...More

1  Thank Bill G
Response from SteveShalit_GM, General Manager at The Westin Kansas City at Crown CenterResponded 26 June 2015

Bill G- Thank you for taking your time to share your feedback on your recent stay at The Westin Crown Center. I am happy to hear what a great stay you had with us and that our staff went above and beyond to ensure you...More

Reviewed 25 June 2015

A lovely hotel, excellent, well trained staff. Clearly Westin values customer service skills. Our giant corner room had floor to ceiling windows that went on forever, soothing pastel decor, exquisitely cozy beds, and was just nicely appointed overall. Restaurant dining and room service were both...More

Thank texasjane2012
Response from SteveShalit_GM, General Manager at The Westin Kansas City at Crown CenterResponded 26 June 2015

Thank you very much for taking your time to share your feedback on your recent stay at The Westin Crown Center. I am delighted to hear what a great stay you had with us and that our staff was friendly and accommodating, making sure you...More

Reviewed 25 June 2015

I spent eight nights here in June 2015, and it was a great experience. the bed was very comfortable, the room was spacious and clean, and the water pressure was good in the shower. The WW1 monument and museum next door was a great area...More

Thank Andrinard
Response from SteveShalit_GM, General Manager at The Westin Kansas City at Crown CenterResponded 25 June 2015

Thank you for taking your time to share your feedback on your recent stay at The Westin Crown Center. I am happy to hear what a great stay you had with us and were able to relax and unwind in the comfort of your guest...More

Reviewed 24 June 2015

I noticed some of the griping of previous guest reviews, but this was a solid stay. Great, clean room (1020) careful housekeeping, and helpful staff. I particularly enjoyed the rain showerhead and the bed. It's been a while since I stayed at a Westin, but...More

1  Thank kayakid
Response from SteveShalit_GM, General Manager at The Westin Kansas City at Crown CenterResponded 24 June 2015

Thank you for taking your time to share your feedback on your recent stay at The Westin Crown Center. I am pleased to hear what a great stay you had with us and were able to indulge in all the amenities made available to you...More

Reviewed 24 June 2015 via mobile

I was shocked by my stay here. The room was really dirty. They contacted me ahead of time to ask my requests as a gold member, so I can't imagine that they care much about what room they give you. The room was filthy. One...More

1  Thank Jane L
Response from SteveShalit_GM, General Manager at The Westin Kansas City at Crown CenterResponded 24 June 2015

Jane L- Thank you for taking your time to share your feedback on your recent stay at The Westin Crown Center. I sincerely apologize if your team was less than perfect due to the lack of servicing you received in your guest room. It is...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$224 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Kansas City
#5 Business Hotel in Kansas City
#10 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$224 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Kansas City
#5 Business Hotel in Kansas City
#10 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (500)
Room & Suite (288)
Dining (44)
Pool & Beach (22)
Amenities (54)
Business Centre & Event Rooms (11)
Questions & Answers
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outlawwife
20 March 2018|
AnswerShow all 5 answers
Response from han102016 | Reviewed this property |
I did not get a robe in my room.
0
Votes
outlawwife
20 March 2018|
AnswerShow all 5 answers
Response from Patrick v | Reviewed this property |
I had a robe in one of the corner rooms.
1
Vote
Room Tips
"Higher floors - best view"
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"Ask for a city view."
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"Get a room around the 15th floor; can't beat the view!!!"
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"Get a room with Club level access."
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