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Cape Town Marriott Hotel Crystal Towers

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Cape Town Marriott Hotel Crystal Towers
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526 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Reviewed 26 February 2016 via mobile

Wow!!! What a beautiful hotel this is!! The super friendly staff just added the cherry on top. I did not stay here myself but I visited my family who booked in over the weekend. They even welcomed her with a happy birthday cupcake. Its the thought that counts. Well done Crystal Towers! The J's SA

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Helpful?
Thank robiaj
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear robaj, We are so pleased that your family had a pleasant and memorable experience at the African Pride Crystal Towers Hotel & Spa. It was a pleasure to delight and pamper them in our unique way. Thank you for taking the time to share your comments on Tripadvisor. Warm regards, Jenine Booysen GUEST Relations Manager

George, South Africa
Reviewed 23 February 2016

This trusty stead has never disappointed, from cocktails in the bar to cake and tea in the Deli. The restaurant offers a wide range of delectable meals that is sure to leave you with a pleasant smile when you leave. I truly recommend them for any occasion.

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Helpful?
Thank 652nikitag
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear 652nikitag, Thank you for sharing your experience at the African Pride Crystal Towers Hotel & Spa. on Tripadvisor. As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had an exceptional visit. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Best regards, Carolyn J General...

Aberdeen, United Kingdom
Reviewed 22 February 2016

Really lovely hotel and staff starting perfectly with champagne being offered on arrival. Our room on the 8th floor was perfect, very spacious and beautifully decorated. Breakfast was excellent, everything you could ask for was offered. The staff, of which there were many, were very efficient with used plates being cleared immediately. We ate in the restaurant one night for...

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Helpful?
Thank Barbara R
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Barbara, Thank you very much for your for taking the time to share your experience with the Tripadvisor community. We are delighted that you enjoyed the hotel facilities and services. The Chef will be thrilled to receive your praises and very pleased that your expectations were met. We are looking forward welcoming you back again soon and deliver yet...

Mossel Bay, South Africa
Reviewed 18 February 2016

Beautiful hotel. We were booked at the Crystal Tower residences & had a spa treatment at the hotel. The staff by the bar at the terrace pool, are just awesome & true ambassadors for the hotel. It was a real pleasure to have our breakfast there. It was our Valentines weekend and we were treated like royals. Thank you.

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Helpful?
Thank Lisma S
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Lisma S, Thank for taking the time to share you kind feedback on Tripadvisor. We are delighted to read that you enjoyed the hotel facilities and services. The TEAM will be pleased to know that your expectation was met and we look forward to delivering yet another royal experience for you in the near future. Warm regards, Jenine Booysen...

Nijmegen, Gelderland, Netherlands
Reviewed 11 February 2016

Hotel has a hip boutique hotel ambiance, even though it has a big room capacity. rooms a great, with extremely modern furnishings. Breakfast is to die for, bar very cosy. But what really stands out is the staff. All very respectful, kind and willing to help with each guests wish! Century city is at 15-20 minute distance of Cape Town...

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Helpful?
1Thank Martine R
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Martine R Thank you so much for your kind words and feedback shared on Tripadvisor. We are delighted to receive your ratings and recommendations and look forward to welcoming you back again in the near future! Kind regards, Jenine Booysen Guest Relations Manager African Pride Crystal Towers Hotel & Spa

Reviewed 7 February 2016 via mobile

I was very disappointed in the time taken for our food to be served. After we were all finished with our meals my daughters meal was only served. Very bad service. Was told by the manager on duty that the kitchen was busy. Tx

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Helpful?
Thank Antonio B
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Antonia B, Thank you for taking the time to share your recent experience at the African Pride Crystal Towers Hotel & Spa following your recent visit with us. I was disappointed to hear about your experience in our dining outlet. With aspiration to always exceed GUEST expectations, we have unfortunately fallen short of this goal during your visit. Your...

Mumbai (Bombay), India
Reviewed 3 February 2016

Continently located at one end of Canal Walk Mall in Century City, Cape Town. Breakfast spread is good and coffee is superb. Nice cozy, colorful & modern rooms. Gym is small but barely used so not a problem.

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Helpful?
Thank Viks75
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Viks75 Thank you for your words of appreciation, we are proud to hear that the TEAM ensured a pleasant and cozy stay for you. It was an absolute pleasure hosting you and we look forward to welcoming you back again soon. Kind Regards, Jenine Booysen GUEST Relations Manager

Rotterdam, The Netherlands
Reviewed 15 January 2016

Large rooms with very high standard. Comfortable and very modern design. The hotel is close tho the Century City shopping centre. It is just a 10 to 15 minute drive to V & A waterfront. So very comfortable when having a rental car. Excellent breakfast buffet. Goog value for money. Definitely would go again!

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Helpful?
1Thank Reiziger67
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Reiziger67, Thank you for taking the time to share your feedback on Tripadvisor following your recent stay at African Pride Crystal Towers Hotel & Spa. We appreciate your recognition and recommendation. Thank you for staying with us and we look forward to welcoming you back again soon. Kind regards, Jenine Booysen Guest Relations Manager African Pride Crystal Towers Hotel...

Johannesburg, South Africa
Reviewed 13 January 2016

We stayed in room 419 and the room was dirty. There's a huge stain on the carpet around the bed. The shower is filthy. You can actually scrape off the muck from the glass. The shower door didnt close. Toiletries were not replaced when they were finished. We didn't have the right remote for the DVD player. Remotes were super...

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Helpful?
2Thank GadgetGir1
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear GadgetGirl1, Thank you for taking the time to review your recent stay at the African Pride Crystal Towers Hotel & Spa. I am very sorry and deeply concerned to read that it was such a disappointment. It would be very much appreciated if I can have the opportunity to connect with you personally and therefore request that you contact...

Reviewed 12 January 2016 via mobile

Thanx to u al at crystal towers. We enjoyed ourselves. The kids loved their breakfast morning. Lots of food to choose from. Room was beautiful and enjoyed the minor details it got. Mall very near making it convenient for entertainment n food. In future will be returning again. Thanx again. Overall loved and enjoyed cape town. Beautiful place and beautiful...

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Helpful?
1Thank Rukayya L
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Rukayya L, Thank you for choosing to stay the African Pride Crystal Towers Hotel & Spa. We are delighted to receive your kind comments and pleased that your time with us was enjoyable. I do hope that we will have another opportunity to welcome you back in the near future! Kind regards, Jenine Booysen Guest Relations Manager African Pride...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Cape Town Marriott Hotel Crystal Towers is where innovative, modern design meets timeless sophistication and luxury. Located in the heart of the Century City urban hub, Cape Town Marriott Hotel Crystal Towers is settled beside a palm-lined canal, and boasts views that stretch out towards the majesty of Table Mountain. Situated a mere 15 minutes from the airport, city centre, V&A Waterfront and the start of the luscious Cape Winelands, Cape Town is at one’s fingertips. What we call – Cape Town’s back yard. Take advantage of our complimentary scheduled shuttles to and from the CTICC, V&A Waterfront, Table Mountain, Camps Bay and Clifton Beaches. If you want to stay close by, take a walk across our exclusive access bridge to Canal Walk Shopping Centre, with 400 stores open all day. On your return, unwind on the deck with some fresh sushi and delicious cocktails, whilst watching the sun set over the metropolis. However, if you are looking for an intimate dinner, make your way down to the Towers Restaurant for a dining experience designed to entice the senses. If relaxation is at the top of your list, then a visit to the Award Winning Life Day Spa is an absolute must. It offers a unique place of relaxation that provides sanctuary from the stress of modern life. Facilities include treatment rooms for individuals and couples, a floatation chamber, a gym, sauna and steam rooms. To end the day, return to your magenta lit room and kick back with one of our complimentary DVD’s from the comfort of your bed or lie back in peace and soak in what it feels like to Live the Crystal Life. ... more   less 

Additional Information about Cape Town Marriott Hotel Crystal Towers

Address: Rialto Road, Century City 7441, South Africa (Formerly African Pride Crystal Towers Hotel & Spa)
Region: South Africa > Western Cape > Cape Town > Century City
Price Range: RM665 - RM1,074 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cape Town Marriott Hotel Crystal Towers 4*
Number of rooms: 180
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Cape Town Marriott Hotel Crystal Towers staff and other travellers.
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Questions? Get answers from Cape Town Marriott Hotel Crystal Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a higher floor with mountain views”
myresej2016, 21 Mar 2017 | Read review
“We stayed in appartment in eight floor. The view was great!”
jasna2017, 25 Feb 2017 | Read review
“No remarks”
tirmese, 14 Feb 2017 | Read review
“Get a room with mountain /sea views”
DavidHelfrich, 14 Feb 2017 | Read review
“any room is a great choice”
cliffordwitten1990, 24 Jan 2017 | Read review
5 of 5