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African Pride Crystal Towers Hotel & Spa

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African Pride Crystal Towers Hotel & Spa
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510 Reviews from our TripAdvisor Community

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Showing 452: English reviews
Sydney, Australia
Reviewed 15 November 2015

We stayed at the African Pride Crystal Towers for a week's conference. I probably wouldn't have chosen this hotel as I'd rather be closer to the action at the waterfront. However; we did actually find this hotel to offer fabulous facilities which made a very comfortable stay. Check-in: We were warmly greeted by the manager with a glass of champagne...

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Helpful?
4Thank Ellemay
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Ellemay, Thank you for taking the time to share your fabulous review on Tripadvisor. We pride ourselves in the personalized service we try to offer all our GUESTS and we are pleased to hear that we have managed to exceed your expectations. We truly appreciate your recognition and overall rating. Thank you for staying with us and we look...

Cape Town Central, South Africa
Reviewed 14 November 2015

Using the Hotel occasionally for business purposes without staying at the Hotel, I hosted 80 clients in their downstairs function venue for an evening presentation. Great for parking, and an impressive entrance, we also had various canapés and tapa's prepared with a bar facility. Ideal venue for this, staff well trained and prepared - easy to recommend for your corporate...

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Helpful?
3Thank Stanley466
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Stanley466 Thank you for taking the time to share your positive review and the rating you gave us following your recent conference held at the African Pride Crystal Towers Hotel & Spa. We are delighted to have met your expectation and appreciate your recommendation and recognition on the services and facilities. It was an absolute pleasure to host you,...

Rosetta, South Africa
Reviewed 29 October 2015

We used this hotel for a business meeting. Service is excellent but I found the hotel generally "over the top" and ostentatious, with many features and luxuries that are excessive and in my view merely push the price up. From a South African budget view, food and beverage is expensive for what one gets.

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Helpful?
Thank timothy750
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear timothy 750 Thank you for taking the time to share your review on Tripadvisor following your recent visit to the African Pride Crystal Towers Hotel & Spa. We appreciate your interest and concern and thank you for your recognition on the service provided. Should you require any further assistance from our side, please do not hesitate to contact me...

Auckland Region, New Zealand
Reviewed 22 October 2015

We had one night in Cape Town and stayed at this hotel due to the proximity to Canal Walk shopping centre. The check-in and valet parking was a great experience. The room was adequate in size and has a futuristic layout. Pink LED lights around the room and a round shower standing free somewhere in the room which was in...

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Helpful?
Thank Ross B
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Ross B Thank you for taking the time to share your valuable feedback on Tripadvisor. We would like to extend our most sincere apologies for not meeting your expectation during your stay at the African Pride Crystal Towers Hotel & Spa. We will be sure to review your concerns with the relevant departments and make every effort to improve...

Cape Town Central, South Africa
Reviewed 13 October 2015 via mobile

I stayed in the hotel for a meeting. When I arrived all my details were on the system already. The receptionist explained all the details and gave me bubbly as welcoming drink. All the information that needed to be signed were ready. The room has a beautiful view of Cape town including the mountain and harbour. The Canal walk shopping...

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Helpful?
1Thank RESwart
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear RESwart Thank you for your words of appreciation, we are proud to hear that the TEAM ensured a pleasant stay for you. It was an absolute pleasure hosting you and we look forward to welcoming you back again soon and deliver yet another unforgettable experience in the future. Kind Regards, Jenine Booysen GUEST Relations Manager

Johannesburg, South Africa
Reviewed 4 October 2015

Once my favourite hotel, I was upset to experience ageing rooms, diminishing service and increasing rates. The food is still of high quality but it seems besides the gym, nothing else has kept up with the grading. The novelty of the coloured lighting wears off after the first morning light and everything I touched seemed to have visibly been touched...

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Helpful?
Thank DazzaB777
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear DazzaB777 Thank you for sharing your valuable feedback with us following your recent stay at the African Pride Crystal Towers Hotel & Spa. We are sorry to learn that your stay did not meet expectations and that you left feeling disappointed by the experience. Your comments have been taken to heart and will certainly be reviewed with the entire...

Pretoria, South Africa
Reviewed 28 September 2015 via mobile

What a great hotel. From having your driven to parking when you arrive, bubbly to sip on, porter takes your bags to the room to excellen and efficient service staff. Beautiful rooms, great view and my best of all, The Shower!

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Helpful?
Thank PumlaNgwenya
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear PumlaNgwenya Thank you so much for your positive rating and recommendation posted on TripAdvisor. We are truly delighted that the arrival experience met your expectations and sincerely appreciate your recognition on our efficient service and STAFF. Thank you for staying with us and we look forward to welcoming you back again soon. Warm Regards, Jenine Booysen GUEST Relations Manager

Kuala Lumpur, Malaysia
Reviewed 28 September 2015

this hotel is average and not worth the price. The breakfast is very limited. No complains on the staff except for one who apparently did not changed our location for pick-ups to the airport and had caused us some inconvenience. The layout of the room is a little weird for my liking as there is a shower in the middle...

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Helpful?
Thank RHRIZ
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear RHRIZ Thank you for your valuable feedback posted on TripAdvisor. On behalf of all the management and STAFF; please accept our most sincere apologies for the challenges caused with regards to your airport transfer arrangements made. I would to love discuss your stay experience in more detail, please contact me on the email address provided below. I look forward...

Cape Town, South Africa
Reviewed 21 September 2015

I was at the hotel last week and went for their breakfast buffet. right from the time we made the bookings until we left the hotel, we were absolutely impressed with customer service. The reservations staff replied to each of my queries in a prompt way. The staff by the reception were very warm and welcoming, even asking us at...

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Helpful?
Thank RubysMRU
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear RubysMRU Thank you for you fantastic review and recommendation shared with the Trip Advisor community. It was a pleasure to have you as our GUEST at the African Pride Crystal Towers Hotel & Spa and we are pleased to read from your comments that you very much enjoyed your stay. Your kind feedback is very much appreciated and we...

Johannesburg, South Africa
Reviewed 19 September 2015

This is a difficult review to write. I have stayed at this hotel on 4 or 5 occasions, usually accompanying my partner who stays here on business very frequently - I decided not to review this hotel immediately after my first few visits as I wanted to give it a fair chance. The property is very stylish (if you are...

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Helpful?
5Thank Ramack
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Ramack Thank you for taking the time to share your review on TripAdvisor following your recent stay the African Pride Crystal Towers Hotel & Spa. We are sorry to hear that you were disappointed with your stay on this occasion and sincerely apologize for the inconveniences caused with regards to the Concierge and Bar service received. Please be assured...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
African Pride Crystal Towers Hotel & Spa is where innovative, modern design meets timeless sophistication and luxury. Located in the heart of the Century City urban hub, African Pride Crystal Towers Hotel & Spa is settled beside a palm-lined canal, and boasts views that stretch out towards the majesty of Table Mountain. Situated a mere 15 minutes from the airport, city centre, V&A Waterfront and the start of the luscious Cape Winelands, Cape Town is at one’s fingertips. What we call – Cape Town’s back yard. Take advantage of our complimentary scheduled shuttles to and from the CTICC, V&A Waterfront, Table Mountain, Camps Bay and Clifton Beaches. If you want to stay close by, take a walk across our exclusive access bridge to Canal Walk Shopping Centre, with 400 stores open all day. On your return, unwind on the deck with some fresh sushi and delicious cocktails, whilst watching the sun set over the metropolis. However, if you are looking for an intimate dinner, make your way down to the Towers Restaurant for a dining experience designed to entice the senses. If relaxation is at the top of your list, then a visit to the Award Winning Life Day Spa is an absolute must. It offers a unique place of relaxation that provides sanctuary from the stress of modern life. Facilities include treatment rooms for individuals and couples, a floatation chamber, a gym, sauna and steam rooms. To end the day, return to your magenta lit room and kick back with one of our complimentary DVD’s from the comfort of your bed or lie back in peace and soak in what it feels like to Live the Crystal Life. ... more   less 

Additional Information about African Pride Crystal Towers Hotel & Spa

Address: Corner Century Boulevard and Rialto Road, Century City 7441, South Africa
Region: South Africa > Western Cape > Cape Town > Century City
Price Range: RM713 - RM1,346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — African Pride Crystal Towers Hotel & Spa 4*
Number of rooms: 180
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Questions & Answers

Here's what travellers have asked, with answers from African Pride Crystal Towers Hotel & Spa staff and other travellers.
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Questions? Get answers from African Pride Crystal Towers Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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