We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Westport Chalet Hotel St. Louis

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Westport Chalet Hotel St. Louis
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

430 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 425: English reviews
Start your review of Sheraton Westport Chalet Hotel St. Louis
 Click to rate
Linn, Missouri
Reviewed 1 week ago

Beautiful hotel with an exceptionally nice staff. We had a king room with a pull out sofa and then room was graciously on the large side. Loved the armoire outside the bathroom to hang clothes. Bed was wonderful! Small balcony was nice but our view was just of a construction site on this trip. Only couple of things that could...

 Report
Helpful?
Thank Wolfeaj
Reviewed 2 weeks ago via mobile

Stayed 1 night on a road trip. Orlando at the front desk was awesome! He upgraded us to a wonderful king suite. The hotel is in the Westport plaza and is attached to a village with a large selection of restaurants and entertainment . Room was very clean and they are dog friendly. They also have a SPG club lounge...

 Report
Helpful?
Thank Ingrid I
Lee's Summit, Missouri
Reviewed 3 weeks ago

I have been bringing my dance team to stay in this hotel for 10 years. Each year the service is fantastic. They are so organized and make my group scheduling so easy. The rooms are clean and updated. There are tons of restaurants services within steps of the hotel. Love it and will return each year.

 Report
Helpful?
Thank shelleymccain
Management response:

Shelleymccain, Thank you for staying at the Sheraton Lakeside Chalet, we appreciate your business and your loyalty. We are happy that we can make your stay enjoyable each and every time you stay with us! Thank you for the kind words about the staff and our hotel, I will make sure to pass along those comments! We thank you again...

Prior Lake, Minnesota
Reviewed 3 weeks ago

The Westport area is a decent area to stay, nicer than the hotels closer to the airport. But the hotel does show it's age some. The room are on the small side, especially the bathroom. Hot water in the bathroom sink in my room came out in a trickle, and the cold water faucet was tricky to get turned off...

 Report
Helpful?
Thank MDWMN
Management response:

MDWMN, Thank you for staying at the Sheraton Lakeside Chalet, we appreciate your business. I appreciate all of the feed back you have provided to us so we can make our hotel a better place to stay. I will be bringing your comments to our department leaders and we will make sure we fix the items stated. I hope you...

Reviewed 3 weeks ago via mobile

Nice property. Rooms are very clean, staff seemed knowledgeable of the area and were eager to help. I stayed alone for a business trip and would return but would not choose this property for anything more. I had a room right next to an elevator and it was extremely loud. Also walls are very thin and hallways are extremely noisy....

 Report
Helpful?
Thank Derek M
Management response:

Derek M., Thank you for staying at the Sheraton Lakeside Chalet, we appreciate your business. I want to first apologize for the noise near you room, I will speak with our engineering department to ensure we can fix the problems. Thank you for your kind words about the staff, we want to make your stay as enjoyable as possible. We...

Evansville, IN
Reviewed 4 weeks ago

We stayed at the Chalet and were very happy with our room, the location and all the restaurant options around. However, the air freshener in the check in area and lobby was so strong it made my eyes water and made me cough! The decor is very homey and we loved having a starbucks and panera within walking distance. Parking...

 Report
Helpful?
Thank redpepper74
Management response:

RedPepper74, Thank you for staying at the Sheraton Lakeside Chalet, we appreciate your business. I want to first apologize for the strong odor caused by our air freshener system, I will make sure that our Maintenance team takes a look to ensure that the machine is functioning correctly. I am glad to know that had an enjoyable stay with us...

Indianapolis
Reviewed 17 February 2017

After reading reviews, I was excited to stay here. I'll start with the good. Check-in was quick, simple and staff were very friendly. Hotel is clean, lobby is inviting, parking is plentiful and loved the chalet look. The room was amazingly large and had a small balcony that you could utilize for some fresh air. The bed was comfy but...

 Report
Helpful?
Thank Michelle W
Management response:

Michelle W., Thanks for staying at the Sheraton Lakeside Chalet, we appreciate your business. I want to first apologize for not living up to expectations that you had expected and that we strive to give to each of our guest. I can assure you this is not how we do business. I will pass along your comments to the various...

Lebanon, Tennessee
Reviewed 16 February 2017

Our family stayed at this hotel while we attended the Mid-America Gateway Farm Toy Show. We had a clean room with 2 very comfortable beds. Everything was very clean. The bathroom was updated, clean, and easy to access. Even though it was cold, there was a door that led to a small balcony for fresh air. The only suggestion I...

 Report
Helpful?
Thank hlc823
Management response:

HLC823, Thank you for staying at the Sheraton Lakeside Chalet, we appreciate your business. I am glad you enjoyed your stay with us during the Gateway Toy Show, it is a great event and we try to make it the best experience for our guest. The next time you are with us request a refrigerator from the front desk and...

Murfreesboro, Tennessee
Reviewed 7 February 2017

My husband and I spent three days and two nights at this hotel for the Gateway Mid-America Farm Toy Show. Our stay was excellent. We stayed on the 4th floor with a great view. We had a large room with a king size bed (that was very comfortable), a full size couch that can be made into another bed, coffee...

 Report
Helpful?
Thank Mary P
Management response:

Mary P, Thank you for staying at the Sheraton Lakeside Chalet, we appreciate your business. First of all, thank you for all of your kind words about our hotel, staff and food, that is greatly appreciated. I am happy that we made your stay great, we strive to be the best at guest satisfaction. We hope to see you again...

Iselin, New Jersey
Reviewed 26 January 2017 via mobile

Courteous personnel at check in. Lots of parking. Beautiful lobby and spacious and clean room. The bathroom has first class plumbing fixtures and, soft and luscious towels. This Sheraton hotel is so far the best hotel I stayed on.

 Report
Helpful?
Thank Redentor R

92 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (50)
Viewed
Room/Suite (7)
Viewed
Dining (2)
Viewed
View from Room (3)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (12)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (8)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Maryland Heights
0.1 km away
Sheraton Westport Plaza Hotel St. Louis
Sheraton Westport Plaza Hotel St...
#9 of 17 in Maryland Heights
421 reviews
0.9 km away
DoubleTree by Hilton Hotel St. Louis - Westport
DoubleTree by Hilton Hotel St. L...
#3 of 17 in Maryland Heights
862 reviews
1.1 km away
Hawthorn Suites by Wyndham St. Louis Westport Plaza
Hawthorn Suites by Wyndham St. L...
#1 of 17 in Maryland Heights
630 reviews
Show Prices
Show Prices
Show Prices
0.9 km away
Courtyard St. Louis Westport Plaza
Courtyard St. Louis Westport Pla...
#8 of 17 in Maryland Heights
218 reviews
1.2 km away
Sonesta ES Suites St. Louis
Sonesta ES Suites St. Louis
#1 of 7 in Creve Coeur
396 reviews
1.2 km away
La Quinta Inn & Suites St. Louis Westport
La Quinta Inn & Suites St. Louis...
#2 of 17 in Maryland Heights
559 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Seeing is believing! Sheraton Westport Hotels now boasts the completion of a multi-million dollar renovation, featuring stylish new guest rooms with impressive functionality, the ultra-comfortable Sheraton Sweet Sleeper™ Bed, and flat screen TVs. Our hotel is also conveniently located next to our sister hotel, Sheraton Westport Plaza Hotel St. Louis, and offers access to more than 20 restaurants, exclusive shops, and entertainment. We are also just minutes away from several Forbes and Fortune 500 headquarters. Meeting planners will appreciate the combined total of 42,000 square feet of meeting space and our state-of-the-art conference center.Come stay in the heart of St. Louis at the Sheraton Westport Chalet Hotel St. Louis and surround yourself with everything our exciting city has to offer. ... more   less 

Additional Information about Sheraton Westport Chalet Hotel St. Louis

Address: 191 Westport Plaza, Maryland Heights, Saint Louis, MO 63146-3001
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: RM552 - RM1,126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Westport Chalet Hotel St. Louis 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Starwood, Expedia, Travelocity and Priceline so you can book your Sheraton Westport Chalet Hotel St. Louis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Saint Louis Sheraton
Sheraton Saint Louis
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Westport Chalet Hotel St. Louis staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Sheraton Westport Chalet Hotel St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lake-view room.”
 of 5 bubbles bryanv598, 26 Nov 2016 | Read review
“Do not allow them to assign you Room 145.”
 of 5 bubbles TwoTravelers99, 24 Oct 2016 | Read review
“Best view it looking toward the pool”
 of 5 bubbles jpsbigr, 13 Sep 2016 | Read review
“We chose the club level option. I think it's worth it.”
 of 5 bubbles glassribbon, 29 Aug 2016 | Read review
“The first floor rooms on the even number sides have patios with pool views.”
 of 5 bubbles lancem795, 29 Aug 2016 | Read review
5 of 5