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Sheraton Westport Chalet Hotel St. Louis

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Traveller (73)
Room & Suite (39)
Dining (5)
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Overview
  • Excellent24%
  • Very good32%
  • Average23%
  • Poor12%
  • Terrible9%
Travellers talk about
“the club lounge”(21 reviews)
“small balcony”(9 reviews)
“an older hotel”(10 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (481)
There are newer reviews for Sheraton Westport Chalet Hotel St. Louis
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All reviewsthe club loungesmall balconyan older hotelindoor poolcomedy clubbeds were comfortableupon checkairport shuttlewestportconferencemeetinglouisplazaexteriorpondnightlifeattendees
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161 - 165 of 475 reviews
Reviewed 15 July 2015 via mobile

Business trip. Better Marriages Conference Our stay was good. The staff was friendly, inviting and very helpful. The rooms were clean(new linens daily) and comfortable. The staff that worked on the rooms were excellent. The indoor restaurant was good. They had restaurants around the hotel....More

1  Thank Dereck S
Response from Leanne P, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 21 July 2015

Hello Dereck S and thank you for your comments regarding your stay! We are so pleased that your time here was enjoyable. Sweetie Pies is a great recommendation for food and I'm glad you were able to try it! Thank you again, we look forward...More

Reviewed 13 July 2015

Nice set up but beware of the *hidden* cost associated with renting a conference room. The so called service charge is 24% of the initial quoted charge. This percentage amount is not disclosed when renting the room.

Thank Cindy H
Response from Leanne P, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 14 July 2015

Hello Cindy, I would like to apologize for the confusion on your conference room rental. Please feel free to contact us personally so we may try to explain any charges under question. Thank you, we appreciate your business.

Reviewed 9 July 2015

Hotel is in a great location, and very competitive to the price if local hotels in the area. There are some areas of opportunity as the hallways seem to be out dated. The room has the basics you would expect and was clean. Staff was...More

Thank Aaron S
Response from Leanne P, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 13 July 2015

Hello AaronS, thank you for your comments regarding your stay. We are very excited to let you know that we are in the process of renovating our Chalet guest rooms and exterior so that we may improve on your experience while here. Thank you again,...More

Reviewed 1 July 2015

Very clean modern hotel. Staff was very attentive and friendly. Highly recommend for that area. Location is very central to get to downtown, the zoo, restaurants, and malls. Sister service to local Sheraton for pool access helpful too. Service and hotel decor and vale were...More

Thank Aaron B
Response from Leanne P, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 1 July 2015

Hello Aaron B, thanks for posting your comments regarding your stay, we are so happy that you enjoyed your time with us. I am excited to let you know that we are renovating the Chalet guest rooms and exterior so your next stay will be...More

Reviewed 1 July 2015 via mobile

Took a weekend trip with wife to St. Louis to get away from kids. Stayed two nights during Cubs weekend. Loved the hotel. Clean, great service, Great location with restaurants (Starbucks) in walking distance. Visited zoo, Budweiser brewery, all within easy driving distance.

Thank trvlnut21
Response from Leanne P, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 1 July 2015

Hello trvlnut21, thanks for staying with us and sharing your comments we appreciate your business! We are so glad you had an enjoyable time! Please come back again when you are in town for baseball or just another visit.

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About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Multilingual Staff
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$138 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (39)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Friendlyson
19 July 2016|
Answer
Response from Nancy D | Reviewed this property |
Animals should be allowed as the hotel is awful.
-1
Votes
Friendlyson
19 July 2016|
Answer
Response from Rick L | Reviewed this property |
I believe that you would be OK. I'd give them a call to confirm.
0
Votes
AshieCo
18 September 2015|
AnswerShow all 5 answers
Response from Leanne P | Property representative |
We do not have balconies in all rooms but there are multiple rooms in the Chalet that have them. Please be aware that we are in the middle of a renovation so not all balconies can be used at this time.
1
Vote
Room Tips
"Access to several other restaurants, shops and amenities without going outside!"
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"Corridors are long, if walking is a problem, try to get a room in the Rm 301 - 350 range.near the lobby on..."
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"great pool"
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"If your room is near the pool or outdoor area, find out if there are parties scheduled."
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