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Hawthorn Suites by Wyndham St. Louis Westport Plaza

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536 Reviews from our TripAdvisor Community

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Showing 533: English reviews
Reviewed 3 days ago NEWvia mobile

I stayed during the Thanksgiving holiday and the room was ok....came back in a Saturday and the dishes in the kitchen were dirty, the kitchen floor was filthy and the tub didn't drain but I was tired from driving all day so I went to sleep. I called the next day to check out and the front desk rep. Said...

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Helpful?
Thank JackieJ54
Fort Smith, Arkansas
Reviewed 4 days ago NEW

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Thank 240maryannem
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Calumet City, Illinois
Reviewed 6 days ago NEW

These rooms were like little mini-apartments! Sort of made us want to stay for more than one night :) Clean, comfy, well maintained, quiet, plenty of parking and we loved the fully loaded kitchen. Great place, great price. Would definitely stay again.

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Thank droman2010
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

droman2010: Thank you for taking the time to let us know of your great experience on your most recent visit to the Hawthorn Suites-St. Louis Westport. We appreciate your business and are thankful that you have decided to join us again on a future visit to the area. Again, thank you and Happy Holidays! Teha

Saint Louis, Missouri
Reviewed 2 weeks ago

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Thank laurindad2016
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Lebanon, Pennsylvania
Reviewed 2 weeks ago

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Thank Past_Master_1992
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Memphis, Tennessee
Reviewed 2 weeks ago via mobile

While searching for a hotel to stay for a convention in St. Louis, I found this great hotel. It is truly a gem that I highly recommend. This hotel is not only well kept, but the staff is very nice. Hats off to this team for having great customer service!

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Thank PJJackson
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

PJJackson: Thank you for your most recent review and the "5" star rating. We appreciate your business and we hope that you come back and visit with us soon! Again, thank you and enjoy your holiday season. Teha

Reynoldsburg, Ohio
Reviewed 3 weeks ago via mobile

A well maintained, conveniently located hotel. Had a problem figuring out how to turn out the headboard light. Turns out there is a rather obscure button switch on the side of the headboard. Suite is roomy and well equipped. Breakfast was good.

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Thank Skip Dodson
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Skip Dodson: Thank you for your feedback as we appreciate you taking the time to let us know how we are doing. Glad you enjoyed our breakfast and our suite accommodations. We appreciate your business and we hope that you come back and visit with us again. Happy Holidays!

Lebanon, Pennsylvania
Reviewed 3 weeks ago via mobile

Spent the night here, was pleasantly surprised by the room and accommodations. Small kitchenette with a table that was great for computer work. Bed was good. The included breakfast was like "icing on a cake", it just added to our fine experience.

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Thank Richard R
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Richard R: Thank you so much on taking the time to tell us about your stay. We greatly appreciate hearing back from our guests. I will share with our team and we hope that you come back soon when visiting the Westport area. Thank you for the business and happy holidays!

Chicago, Illinois
Reviewed 3 weeks ago

This was a suite type of hotel. There was a kitchen area, a couch and t.v, bed, sink area and very small toilet and shower room. Several things didn't work quite right, the light next to the bed was one. This place needs an update, it wasn't modern and didn't really feel fresh and clean. Breakfast was served in the...

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Thank 410pamh
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

410pamh: Thank you for your review as it seems we didn't give a great experience and I do apologize for that. I have shared your comments with the team and we will address them accordingly. I do hope that you give us another chance as this is not the impression that we want you to have on our great facilities....

Arlington Heights, Illinois
Reviewed 3 weeks ago

We reserved a non smoking room but they tried to fool us by putting us in a smoking room first without any prior notice. We went back to the front desk and they said they didn't have any non smoking rooms. So what's the point of reserving then? And we found what they were lying because they somehow miraculously found...

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Thank dkim2016
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

dkim2016: First let me say, we can always do better and we are sincerely sorry that we did not meet your expectations. I will share your comments with our management teams and use as a training tool to better our services. I would like to make this right and if you can allow us another chance to redeem ourselves. Please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Keep your routine intact when you travel to St. Louis for extended periods of time. Our Hawthorn Suites by Wyndham St. Louis Westport Plaza hotel is the ideal hotel choice in St. Louis, Missouri for business travel, relocation, and family vacation. With an on-site fitness center, seasonal heated outdoor pool and hot tub, breakfast area, sundry shop, business center, complimentary area shuttle and guest laundry facility, our St. Louis hotel is your home away from home. ... more   less 

Additional Information about Hawthorn Suites by Wyndham St. Louis Westport Plaza

Address: 1881 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Residence Inn St. Louis Westport Plaza)
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: RM402 - RM554 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham St. Louis Westport Plaza 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Residence Inn St. Louis Westport Plaza Hotel Creve Coeur
Residence Inn Saint Louis
Saint Louis Residence Inn
Hotel Style:
#2 Family Hotel in Maryland Heights
#4 Romantic Hotel in Maryland Heights
#8 Business Hotel in Maryland Heights
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham St. Louis Westport Plaza staff and other travellers.
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Questions? Get answers from Hawthorn Suites by Wyndham St. Louis Westport Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upstairs rooms on the left are 2 story's they include a loft bedroom and bath upstairs. Very spacious works great for a family.”
 of 5 bubbles drillsargent, 26 Oct 2016 | Read review
“Rooms farther from the pool are quieter, but less of a view.”
 of 5 bubbles we2luv2travelglobal, 23 Aug 2016 | Read review
“Keep in mind there are no elevators.”
 of 5 bubbles jodyg672, 10 Jul 2016 | Read review
“Third floor is the quietest.”
 of 5 bubbles terrysJ694TN, 29 Jun 2016 | Read review
“Back of property is quiet and less foot traffic”
 of 5 bubbles Goastryder, 22 Jun 2016 | Read review
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