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Comfort Inn St Louis - Westport

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Traveller (42)
Room & Suite (28)
Pool & Beach (4)
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Overview
  • Excellent47%
  • Very good28%
  • Average12%
  • Poor7%
  • Terrible6%
Travellers talk about
“front desk”(86 reviews)
“room was clean”(40 reviews)
“shuttle driver”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (513)
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511 results
Traveller rating
235
145
61
37
33
Traveller type
Time of year
LanguageEnglish
235
145
61
37
33
Show reviews that mention
All reviewsfront deskroom was cleanshuttle driverdonutsoutdoor poollobby areast louisyogurtamandarochellewestportmicrowavefreewaymopet
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1 - 5 of 511 reviews
Reviewed yesterday via mobile

Let me start by saying I travel an extensive amount...This young lady at the front desk handled all 12 people in line with so much kindness...She made me feel so welcomed. Thank you for the incredible stay Tanya, and you do have a accent (...More

Thank PittsburghpaAlex78
Reviewed 2 weeks ago via mobile

I would like to say my stay was very accommodating thanks to 2 Hotel employees Tanya D. and Rochelle the hotels driver. They know how to welcome a guest...this business trip was a success because they know what it takes to make guests feel very...More

Thank Jeffery H
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 2 weeks ago

Dear Jeff, Thank you for taking the time to leave your kind words about our staff members. We appreciate your feedback and hope that you will stay with us again soon. Sincerely, Jason Aulds, GM

Reviewed 3 weeks ago

I came to the area for a conference. I didnt want to spend the amount of money the Sheraton was asking, I opted for the Comfort Inn St. Louis. Its an older hotel but well cared for. Comfortable, clean and quiet. Staff, including the General...More

Thank geedc1325
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 2 weeks ago

Dear geedc1325, Thank you for taking the time to leave your comments regarding your recent stay with us. I am happy to hear that we were able to create a great guest experience for you. We appreciate your feedback and hope to see you again...More

Reviewed 4 weeks ago via mobile

When you pull into the parking lot, you will be at the back of the hotel. You have to drive around to the front which is facing the interstate. When arrived around 8:00 at night and the staff was very pleasant and helpful. We stayed...More

1  Thank kxiong
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 3 weeks ago

Thank you for taking the time to leave your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for...More

Reviewed 24 March 2018 via mobile

The hotel is difficult to find. Additional signage might help. It is on a spaghetti bowl of interstates and once you find the road sign you need to drive around the parking lot until you find the front door. The bathroom especially could have been...More

1  Thank Gardener2014
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 2 weeks ago

Dear Gardener2014, I would like to apologize for failing to exceed you expectations. I have spoken to the Executive Housekeeper about the cleanliness issue. Not having a towel rack in the bathroom is a Choice Brand Standard but I have forwarded your comments to Choice...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$88 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Maryland Heights
#2 Family Hotel in Maryland Heights
#3 Business Hotel in Maryland Heights
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$88 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Maryland Heights
#2 Family Hotel in Maryland Heights
#3 Business Hotel in Maryland Heights
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (42)
Room & Suite (28)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
kjm21_11
24 October 2017|
AnswerShow all 10 answers
Response from Malc_AK | Reviewed this property |
Sorry I don't know as we never used the shuttle.
0
Votes
tom j
30 August 2017|
AnswerShow all 2 answers
Response from Jason A | Property representative |
7am
1
Vote
Su-n-Bru
5 February 2017|
Answer
Response from FrogMuskogee | Reviewed this property |
There is a huge parking lot and I'm not sure what you mean by "long term" but the parking is more than adequate.
0
Votes
Room Tips
"Ground floor had noisy doors. Too many people letting them slam shut."
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"Spend a few dollars more and stay somewhere else."
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"Don't stay at this hotel!!"
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"The side of hotel away from highway is quieter. Wifi very slow on 4th floor."
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