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Comfort Inn St Louis - Westport

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Traveller (42)
Room & Suite (28)
Pool & Beach (4)
Overview
  • Excellent47%
  • Very good28%
  • Average12%
  • Poor7%
  • Terrible6%
Travellers talk about
“front desk”(86 reviews)
“room was clean”(40 reviews)
“shuttle driver”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (510)
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508 results
Traveller rating
233
144
61
37
33
Traveller type
Time of year
LanguageEnglish
233
144
61
37
33
Show reviews that mention
All reviewsfront deskroom was cleanshuttle driverdonutsoutdoor poollobby areast louisyogurtamandarochellewestportmicrowavefreewaymopet
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1 - 5 of 508 reviews
Reviewed 2 days ago via mobile

When you pull into the parking lot, you will be at the back of the hotel. You have to drive around to the front which is facing the interstate. When arrived around 8:00 at night and the staff was very pleasant and helpful. We stayed...More

1  Thank kxiong
Reviewed 4 weeks ago via mobile

The hotel is difficult to find. Additional signage might help. It is on a spaghetti bowl of interstates and once you find the road sign you need to drive around the parking lot until you find the front door. The bathroom especially could have been...More

1  Thank Gardener2014
Reviewed 18 March 2018 via mobile

I read reviews of hotel from past guests and was Leary of this stop. Couldn’t have been more pleasantly surprised. On the 10 day trip this was the cleanest and nicest hotel we stayed in. Beds were comfortable, room was clean and service excellent. Breakfast...More

Thank sandraf794
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 5 weeks ago

Dear Sandraf794, Thank you for taking the time to leave your comments regarding your recent stay with us. I am glad to hear that you had a nice stay and we were able to make make you pleasantly surprised. We appreciate your feedback and hope...More

Reviewed 15 March 2018 via mobile

I mostly stay at comfort inn and comfort suites properties. This one didn’t meet the usual expectations I have. Room felt outdated. WiFi was slow. Breakfast subpar. Staff was friendly though. I’d stay here again but wouldn’t be my first option.More

Thank JoeyBowman
Response from joe b, SVP at Comfort Inn St Louis - WestportResponded 16 March 2018

Mr. Bowman, Thank you for sharing your feedback, we value your comments. First off I would like to personally apologize for not exceeding your expectations. We strive to provide first class service to every guest and I'm sorry we did not meet that goal with...More

Reviewed 6 March 2018 via mobile

This is our 2nd time at the hotel and my only complaint is that the breakfast could be better. Day 1 went at 8 everything was stocked would like to see a couple more options. Day 2 went at 9 nothing stocked several things empty....More

Thank Martha B
Response from Jason A, General Manager at Comfort Inn St Louis - WestportResponded 14 March 2018

Dear Martha B, Thank you for taking the time to leave your comments regarding your recent stay. I apologize about the slection and also the lack of attention that our restaurant provided. I have expressed your concerns to the owner of the restaurant and we...More

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Best Value Properties in Maryland Heights, MO
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$86 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Maryland Heights
#2 Family Hotel in Maryland Heights
#3 Business Hotel in Maryland Heights
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$86 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Maryland Heights
#2 Family Hotel in Maryland Heights
#3 Business Hotel in Maryland Heights
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (42)
Room & Suite (28)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
kjm21_11
24 October 2017|
AnswerShow all 10 answers
Response from Malc_AK | Reviewed this property |
Sorry I don't know as we never used the shuttle.
0
Votes
tom j
30 August 2017|
AnswerShow all 2 answers
Response from Jason A | Property representative |
7am
1
Vote
Su-n-Bru
5 February 2017|
Answer
Response from FrogMuskogee | Reviewed this property |
There is a huge parking lot and I'm not sure what you mean by "long term" but the parking is more than adequate.
0
Votes
Room Tips
"Ground floor had noisy doors. Too many people letting them slam shut."
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"Spend a few dollars more and stay somewhere else."
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"Don't stay at this hotel!!"
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"The side of hotel away from highway is quieter. Wifi very slow on 4th floor."
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