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Comfort Inn Westport

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Comfort Inn Westport
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448 Reviews from our TripAdvisor Community

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Showing 446: English reviews
Omaha, Nebraska
Reviewed 1 week ago

I was stranded due to flight cancellation and southwest directed us to comfort inn where I had the pleasure to meet Justin at front desk and Rochelle the very professional and caring shuttle specialist they both made me and my family comfortable to the point that I felt like I was at a family members house. They both made a...

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Helpful?
Thank jlourenco427
Reviewed 4 weeks ago via mobile

We came here for a Christmas party and they are everything so convenient and easy. Jason remembered me from over a year ago and I him since I have ALWAYS been taken care of. I've stayed here for years and never been unhappy.

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Thank Greg S
Reviewed 5 weeks ago via mobile

Amazing hotel and staff! Stan the shuttle driver was the most patient, and helpful person I have ever met! When I arrived at the St. Louis airport I got lost. The hotel receptionist gave him my cell number and he guided me through a huge unfamiliar airport to where the shuttle pick up was. He stayed on the phone until...

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Thank kilela
Reviewed 12 December 2016 via mobile

I absolutely love your decorations and the room was great, clean and smelled great. I came here for a get together with some of my girlfriend's and I had the best time because of your front desk. Nicole with the curly hair was very bubbly, and offered to help. Every time we would walk pass the front desk she should...

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1Thank westportExpert
Shawnee, Kansas
Reviewed 6 December 2016

I've been staying at this property for 10+ years. Staff is always outstanding. I have never had a bad experience here. I am a very frequent business traveler, and can stay anywhere, but I always come back.

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Helpful?
Thank ColorResources
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear ColorResources, Thank you for the positive feedback and for your 10+years of loyalty. We love when we hear from our guests and it's really nice to hear that over the years your stays have exceeded your expectations. Thanks again for your kind words. Happy Holidays Joe Bryson SVP

Saint Louis, Missouri
Reviewed 6 December 2016

This was a wonderful place to stay. Everything was so clean, the breakfast was fresh and delicious (hot and cold breakfast), and Jason (the General Manager) plus the whole staff was so kind and sweet! I would have been able to sit and talk to them for hours. We stayed in one of the Jacuzzi tub rooms which was so...

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Helpful?
Thank AABish25
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear AABish25, Thanks for taking time to provide us with your feedback. I was pleased to hear our staff took care of you during your recent stay. We are lucky to have such a great staff who care about our guests, many of our guests do book our Jacuzzi suites to enjoy the relaxation and have a small get away....

Fulton, Illinois
Reviewed 8 November 2016

My experience at Comfort Inn was awesome & front desk manager Justin was excellent. He provided fast and friendly check in and also upgraded my reservation. Happy Hour at Spazios was great! James was pretty busy but still managed to help me with a great menu selection and great conversation. My room was very nice and clean. I enjoyed my...

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Thank rolong53
Evanston, Illinois
Reviewed 1 November 2016

This was one of the worst hotel stays I have ever had and if I could give zero stars or negative stars I would. The minute I walked into the room there was an overwhelming smell of mildew which I am highly allergic to. My sinuses immediately stopped up and i had a terrible reaction. I told the front desk...

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1Thank amy2hnh
joe b, General Manager at Comfort Inn Westport, responded to this review

Ms. Marrs, Once again my sincere apology for any condition or allergy you may have that caused you to experience discomfort during your stay with us in the room you stayed in. Upon review we have not had any previous issues from any guest who occupied this room prior to or after your stay. I do understand that certain conditions...

Reviewed 29 October 2016

We have stayed at this hotel before, but didn't recall until we arrived. Average hotel and average stay. Check in was easy, although check in staff were just average in friendliness. We booked a king bed room for three of us, figuring there would be a sofa-bed, which there was not. There was no rollaway available, but we got a...

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1Thank Brenda L
Denver, Colorado
Reviewed 20 October 2016

the room was average,breakfast was average. the hotel is close to a lot of things such as Westport Plaza,which actually is dying,except for a couple of decent places to eat and drink.we got it through Priceline at about $60 a nite plus fees,and tax. We'd stay there again. Parking is free and so is internet in the room,that alone is...

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Helpful?
Thank tomkat33388

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn Westport

Address: 12031 Lackland Rd, Maryland Heights, Saint Louis, MO 63146
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: RM402 - RM585 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Westport 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Saint Louis
Westport Comfort Inn
Saint Louis Comfort Inn
Hotel Style:
#1 Green Hotel in Maryland Heights
#3 Family Hotel in Maryland Heights
#3 Business Hotel in Maryland Heights
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Westport staff and other travellers.
8 questions
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Greenwood, Indiana
Rochester, New York
Montana
over a year ago
over a year ago
over a year ago

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Questions? Get answers from Comfort Inn Westport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to justin”
 of 5 bubbles jlourenco427, 10 Jan 2017 | Read review
“First floor rooms are VERY conveniently placed with the lobby being in the middle of the hotel.”
 of 5 bubbles AABish25, 5 Dec 2016 | Read review
“MIght check the room to make sure it is clean before accepting it.”
 of 5 bubbles jesbigfish, 7 Sep 2016 | Read review
“Ask for a room FAR away from the ice machine.”
 of 5 bubbles FrogMuskogee, 6 Sep 2016 | Read review
“I stayed on the ground floor, requesting to be near the lobby; and it was extremely quiet in the room, and not far from the restaurant.”
 of 5 bubbles jackandjeanette, 25 Aug 2016 | Read review
5 of 5
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