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Comfort Inn St Louis - Westport

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Traveller (42)
Room & Suite (28)
Pool & Beach (4)
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Overview
  • Excellent47%
  • Very good28%
  • Average12%
  • Poor7%
  • Terrible6%
Travellers talk about
“front desk”(86 reviews)
“room was clean”(40 reviews)
“shuttle driver”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (510)
There are newer reviews for Comfort Inn St Louis - Westport
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Traveller rating
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144
61
37
33
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LanguageEnglish
233
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37
33
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All reviewsfront deskroom was cleanshuttle driverdonutsoutdoor poollobby areast louisyogurtamandarochellewestportmicrowavefreewaymopet
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81 - 85 of 508 reviews
Reviewed 7 September 2016

We always stay at Choice Hotel Properties but this Comfort Inn left much to be desired. While the room was mostly clean for a newly remodled hotel there was yellow caulking in the bathroom, a coffee pot hidden behind the tv, lamps that did not...More

Thank jesbigfish
Reviewed 7 September 2016 via mobile

We stayed here on our way thru St. Louis on a long drive. The room was ice cold and clean when we checked in. Everything was great. The front deck staff was very friendly. We were trying to figure out somewhere for dinner. Justin offered...More

Thank Jennifer M
Reviewed 6 September 2016

We stayed three nights on a visit to St. Louis. The room was very roomy, but the carpets were dirty and the bathtub water ran unless you used a lot of strength to close the valve. We needed an extra luggage rack and were told...More

Thank FrogMuskogee
Reviewed 3 September 2016 via mobile

Dirty carpet..don't walk barefoot in your room....my linen had to be changed it was dirty. Thinking they might of been under staffed........the cleaning ladies were so nice....it has a sandwich and drink place with a pool....More

1  Thank mysummervacation2015
Response from joe b, General Manager at Comfort Inn St Louis - WestportResponded 6 September 2016

Dear Valued Guest, We strive to provide first class service to every guest and I was disappointed to hear we did not exceed that goal with your recent visit. I have shared your feedback with my team to help us improve our services. Once again...More

Reviewed 3 September 2016 via mobile

My wife and I stayed four nights to attend a workshop. Rochelle picked us up at the airport and made us feel like family. At the front desk, all were very helpful. Justin was exceptional, very helpful, friendly and professional. He helped us figure out...More

Thank pjgillette
Response from joe b, General Manager at Comfort Inn St Louis - WestportResponded 6 September 2016

Dear pjgillette, Thank yopu for the kind words and positive feedback. I have shared your comments with the team and they were pleased to hear we were able to make your recent stay a positive experience. Once again thanks for the comments. Regards Joe Bryson...More

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Most Booked Properties in Maryland Heights, MO
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$86 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Maryland Heights
#2 Family Hotel in Maryland Heights
#3 Business Hotel in Maryland Heights
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$86 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Maryland Heights
#2 Family Hotel in Maryland Heights
#3 Business Hotel in Maryland Heights
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (42)
Room & Suite (28)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
kjm21_11
24 October 2017|
AnswerShow all 10 answers
Response from Malc_AK | Reviewed this property |
Sorry I don't know as we never used the shuttle.
0
Votes
tom j
30 August 2017|
AnswerShow all 2 answers
Response from Jason A | Property representative |
7am
1
Vote
Su-n-Bru
5 February 2017|
Answer
Response from FrogMuskogee | Reviewed this property |
There is a huge parking lot and I'm not sure what you mean by "long term" but the parking is more than adequate.
0
Votes
Room Tips
"Ground floor had noisy doors. Too many people letting them slam shut."
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"Spend a few dollars more and stay somewhere else."
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"Don't stay at this hotel!!"
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"The side of hotel away from highway is quieter. Wifi very slow on 4th floor."
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