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Extended Stay America - St. Louis - Westport - East Lackland Rd.

99 reviews
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Traveller (24)
Room & Suite (23)
Dining (1)
Overview
  • Excellent12%
  • Very good15%
  • Average17%
  • Poor14%
  • Terrible42%
5 Jan 2018
“Decent hotel”
3 Jan 2018
“Ok place...”
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (99)Write a Review
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1 - 5 of 97 reviews
Reviewed 6 January 2018

I stayed at this hotel for a couple of months when I took a new position in St Louis, after reading the reviews the hotel is not that bad, the rooms were clean, Beds comfortable, and overall the place was quiet (the fire alarm went...More

Thank hyundai91
Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - East Lackland Rd.Responded 6 January 2018

Thank you for choosing our hotel and for your review. We are happy to read you had a nice stay with us and enjoyed our clean and well-maintained facility along with the comforts of your suite. However, we are sorry any inconvenience you had experienced,...More

Hotel's Favourite
Reviewed 8 April 2017

Almost 20 years ago when Extended Stay was first built my mom kicked me out for sneaking a woman in the house I desperately needed a place to stay until I got an apartment and found Extended Stay by chance. The everyday rate was very...More

Thank Earl R
Reviewed 3 January 2018 via mobile

Stayed one night at this hotel and it was ok for one night. Certainly appeared as though they have tried to improve the hotel, most of the improvements are cosmetic, and many structural things are still ignored which keeps it from really being a true...More

Thank Diswiz
Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - East Lackland Rd.Responded 4 January 2018

Thank you for choosing us and for taking the time to post a review. We are happy to read you & your family had an overall good stay with us, but it is sad we did not meet your expectations. We will share your feedback...More

Reviewed 30 October 2017

Middle of the road hotel. Not fancy not terrible. Didn't feel like a place I would want to stay for more than a handful of days. I would like to see the quality of room to be a bit higher along with the cleanliness.More

Review collected in partnership with Extended Stay
Thank BETHANY D
Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - East Lackland Rd.Responded 1 November 2017

Bethany, thank you for taking the time to evaluate your stay. We are pleased you had an overall pleasant experience. However, we are sorry we missed meeting your expectations and regret if any inconvenience it caused. We value your suggestion in regard to the room...More

Reviewed 30 October 2017

Was set to stay here for a week while in the St. Louis area. Cut our visit way short due to the horrible conditions. This is supposed to be a non-smoking hotel. There are signs telling people there is no smoking within 100 feet of...More

1  Thank boilers78
Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - East Lackland Rd.Responded 30 October 2017

Please accept our apologies for failing to provide you a pleasant stay. Your comments have prompted us to double our efforts so we can be sure to meet the high standards you expect from us every single stay. We are committed to making sure we...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Details
Price range
US$58 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$58 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (24)
Room & Suite (23)
Dining (1)
Questions & Answers
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amestreet
18 December 2014|
AnswerShow all 2 answers
Response from melnsam | Reviewed this property |
Yes they.have smoking rooms
0
Votes
Room Tips
"There are no good rooms"
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"Rooms doors are on the outside, so if you want to have your car right outside your window, go with 1st floor."
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"reserve on-line for the best deals"
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"bad service, nasty, run"
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