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Extended Stay America - St. Louis - Westport - East Lackland Rd.

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Extended Stay America - St. Louis - Westport - East Lackland Rd.
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84 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

If you are looking for nasty carpet, roaches, smoke smells, and a shower that doesn't work, this location would be perfect. For a normal hotel experience, you may want to try some where else. I reserved this hotel for 3mth while in the city on business. Once I checked into the hotel and received my key, I entered the room... More 

Helpful?
Thank april h
New Zealand
Level Contributor
75 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 October 2016

If you are looking for 5-star accommodation and service, you need to choose a 5-star hotel. It is basic, which was what I was looking for and I would not comment on all the faults as it met my expectations. It looks like they are busy renovating it, which is good, but not likely to make much difference. I literally... More 

Helpful?
Thank Cheryl K
Paragould
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 October 2016

Although staff was friendly, this is a no-nonsense place to stay. They have cheap rooms, that is it. There are no frills anywhere to be found. Maid service is once per week unless you pay extra. If you want clean towels, you take the towels to be exchanged. Towels are not even really needed here as the water pressure in... More 

Helpful?
Thank Kbob6977
2 reviews
Reviewed 28 September 2016

Rooms were dirty, furniture from the 80s, horrible bed, staff was lazy and very unfriendly. No elevators, so had to carry my luggage up to the 3rd floor. Staff sitting in the guests' area and yacking on the phone. I stood in ankle deep water in the shower and the tub squeaked every time you moved!! Kitchen was not furnished... More 

Helpful?
Thank Annie S
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 September 2016

I had a last-minute business trip to St. Louis and this lodging was the only option left (first clue). When I arrived and went to my room, I just couldn't believe how dirty it was: Floors not vacuumed (toenail clippings, dead and alive bugs on the floor); curtain rod busted and hanging off wall; kitchenette with dried food stuck on... More 

Helpful?
Thank BlackPiranha
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 September 2016

I called the reservation line weeks in advance, called the morning before to confirm, and the non-native-English speaking individual said that there was no reservation for me. So I made another reservation, and requested an email confirming the reservation. The email never came, and that night after I got off work, I drove to the location that I thought I... More 

Helpful?
1 Thank Misspixel8
Lafayette, Indiana
2 reviews
Reviewed 2 June 2016

There's free wifi that is slow (I just measured at 0.75Mbps down / 0.16Mbps up) but you can pay $4/day, $15/wk, or $20/mo for faster. I'm not sure how much faster, because I haven't paid for it yet. Public areas of hotel are somewhat run down, especially floors. Inside the room is better. Not fancy by any means, but a... More 

Helpful?
Thank kellejm
Goodlettsville, Tennessee
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2016

This was a short notice trip to attend a funeral, so I drove to STL solo and had made reservations at this property. I arrived Friday evening at 10:30, after grabbing a to-go meal at a nearby restaurant. Upon entry into the Office, no one was there. I waited for a while, and began yelling..."Hello" Hello" "Anybody here??" About 15... More 

Helpful?
Thank Crashvic
Dublin, Ireland
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 30 April 2016

Located in a safe, quiet commercial area. Mixed group of guests. Good value for money. Become a member for an additional discount. Good size room with bath, kitchenette and table for two. Appliances (e.g. toaster) and kitchen accessories available from reception, including dishtowels and dish washing liquid. Our room had some updates, but kitchen cabinets not among them. Grab and... More 

Helpful?
Thank SpudMechanic
Hazelwood, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 April 2016

I called before booking to make sure plates, cutlery, coffee maker, cups, and pans were included with the stay as I was to be here for 3 weeks. I also called when I booked the room to let them know I would be having a late check in. After I got to my room I noticed there was not even... More 

Helpful?
1 Thank Eve D

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - St. Louis - Westport - East Lackland Rd.

Address: 11827 Lackland Road, Maryland Heights, Saint Louis, MO 63146
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: RM258 - RM396 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - St. Louis - Westport - East Lackland Rd. 2*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extendedstay St. Louis Westport Hotel Maryland Heights
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - St. Louis - Westport - East Lackland Rd. staff and other travellers.
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Cedar Rapids, Iowa
over a year ago

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Questions? Get answers from Extended Stay America - St. Louis - Westport - East Lackland Rd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“bad service, nasty, run”
 of 5 bubbles aprilh_13, 1 Nov 2016 | Read review
“Keep your expectations basic”
 of 5 bubbles SmilesNewZealand, 12 Oct 2016 | Read review
“check the room before accepting”
 of 5 bubbles Kbob6977, 4 Oct 2016 | Read review
“Make reservations in person.”
 of 5 bubbles Misspixel8, 6 Sep 2016 | Read review
“In the summer, get an East-facing room. West-facing rooms get hot. A/C has a hard time keeping up, and it's loud.”
 of 5 bubbles kellejm, 2 Jun 2016 | Read review
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