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Hilton Garden Inn St. Louis/O'Fallon

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469 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn St. Louis/O'Fallon
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Showing 467: English reviews
Mulvane, Kansas
Reviewed 7 July 2016

Great place to stay location was great! Breakfast was good, a lot of variety to choose from. The indoor pool was nice because it rained all weekend. We enjoyed the complimentary coffee, hot tea, and water.

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Thank KimberlyMac2
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I aappreciate the kind words about the hotel. I am glad you were able to enjoy the amenities while you were here, including the pool and the complimentary coffee and tea in the...

Reviewed 6 July 2016

Hotel accommodations were very nice. Bar pricing was high, but comparable to other hotels, I guess. Was not greeted by staff as we would enter or leave the hotel walking right by the desk. They could work on that.

Review collected in partnership with Hilton Garden Inn
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Thank I8686XIlarryh
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I apologize for the lack of acknowledgement when passing by the front desk. This is something the team normally does very well at to make sure all our guests are acknowledged. I will...

New York, United States
Reviewed 5 July 2016

The staff at this Hilton Garden Inn is always so professional and welcoming; always attentive to the needs of their guests. Eric at the Front Desk, in particular, possesses exceptional customer service--thank you!

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Thank Maureen D
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I really appreciate the kind for the guests. It means a lot and I will make sure I pass this along to him. If there is anything else I can do for you...

Joplin
Reviewed 4 July 2016

Steve the night shift was so friendly and nice. Breakfast was awesome and rooms were clean! I would recommend this hotel for anyone traveling to this area. We arrived late and everyone working was so pleasant !

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Thank kimrak2016
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I Really appreciate the kind words about Steve. He has been with us for ten years in O'Fallon and works very hard overnight for the guests. It means a lot and I will...

O'Fallon, United States
Reviewed 29 June 2016

Hotel is nice but rooms with two beds only have full size beds which are way too small even for the average size person. Since this is the most important of overnight accommodations, I rate this Hotel as average. Very nice grounds otherwise.

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Thank Scott H
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I apologize for the issue you encountered with the beds in your room. This winter, we are changing out all our beds and moving from double beds to queen beds in each bedroom....

Orlando, Florida
Reviewed 25 June 2016

Stayed for business for one week. The hotel is an outstanding business hotel. The desk was perfect and the chair was the best I've ever used at a hotel. The internet was fast and reliable. The bed was more comfortable than even the one I have at home. The room was clean as was the rest of the hotel. Very...

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Thank edwardNsandra
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I am so glad that you were able to enjoy the amenities, including the complimentary internet. The HGI Ergonomic chairs are quite popular and glad that it was such a positive experience for...

Boston, Massachusetts
Reviewed 19 June 2016

We arrived late and the night desk manager, Steve, made sure that we were well taken care. He even added our AAA rate after we had checked in and forgot to mention it at check in. The wait staff and restaurant food was terrific as well. The facility was in great shape, very clean, and the location is convenient to...

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Thank Paul E
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. Thank you so much for the comments about Steve and the restaurant staff. They all were very grateful for the comments when they were passed along. If there is anything else I can...

Louisville, United States
Reviewed 18 June 2016

We were immediately greeted with a smile and welcomed to the hotel. Every staff member we encountered were courteous and friendly. My family enjoyed our stay and will continue to use this hotel when we travel to visit family. The hotel is located close to restuarants and easy access from the freeway.

Review collected in partnership with Hilton Garden Inn
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Thank Ronald A
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I am so glad that you were able to enjoy the amenities in and around the hotel. We appreciate the loyalty to our hotel and hope to see you again soon. If there...

Hanover, United States
Reviewed 11 June 2016

My room was great and very clean. The staff was very friendly and made me feel at home. The breakfast buffet had a great selection and the staff was great. Great place to stay for the price! Thanks for making me feel at home!

Review collected in partnership with Hilton Garden Inn
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Thank Michael C
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. I am so glad that you were able to enjoy the amenities, including the made to order breakfast. It means a lot that we were able to meet your expectations of Hilton. If...

Reviewed 10 June 2016

I have insomnia and like to work outside at night sometimes when I travel, which is often. This can be awkward for me at some hotels, when I can see the staff staring and looking more than obviously uncomfortable by my presence. None of that at all this week. The entire staff is wonderful, but take special note of the...

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Thank Abby P
TravisYoungManager, General Manager at Hilton Garden Inn St. Louis/O'Fallon, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the hotel and the staff. Steve was blown away by the comments and remembered you when the review was brought to him. Thank you so much for the kind words. If there is anything else I can do...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn St. Louis/O'Fallon is located next to WingHaven Country Club and near Chesterfield Outlet Malls. The hotel provides a complimentary shuttle service within a 5-mile radius. Complimentary WiFi is provided to all guests. ... more   less 

Additional Information about Hilton Garden Inn St. Louis/O'Fallon

Address: 2310 Technology Dr, O'Fallon, MO 63134
Region: United States > Missouri > O'Fallon
Price Range: RM506 - RM1,088 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Louis/O'Fallon 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hilton Garden Inn St. Louis/o`Fallon Hotel o`Fallon
Hilton O'fallon
O'fallon Hilton
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Questions & Answers

Questions? Get answers from Hilton Garden Inn St. Louis/O'Fallon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor away from the elevator.”
812larrym, 18 Dec 2016 | Read review
“Make your requests known, they will work to meet them.”
jsrd, 9 Nov 2016 | Read review
“This is in a very quiet area, no highway noise or excessive traffic, so no concerns with rooms facing any direction.”
Fla4ever, 31 Oct 2016 | Read review
“Don't choose Rm 102 - 106”
tpbruce, 24 Jul 2016 | Read review
“High floor away from elevators.”
gottafly2stsomewhere, 18 Jul 2016 | Read review
5 of 5