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Residence Inn St. Louis Galleria

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Traveller (43)
Room & Suite (55)
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Overview
  • Excellent28%
  • Very good41%
  • Average14%
  • Poor10%
  • Terrible7%
Travellers talk about
“galleria mall”(27 reviews)
“full kitchen”(21 reviews)
“longer term”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Offers from Residence Inn St. Louis Galleria
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (250)
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Traveller rating
72
95
36
26
19
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Time of year
LanguageEnglish
72
95
36
26
19
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All reviewsgalleria mallfull kitchenlonger termloft bedroomconvenient locationmain buildingeasy accessoutdoor pooloatmealfloor roomsitting areaminute driveupon checktwo blocksfree internetup to datecity museum
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1 - 5 of 248 reviews
Reviewed 25 January 2018

I did not like to spread out multiple building spread of rooms. This was less than ideal, because it was a rather cold day in St. Louis. Staff very pleasant. Very pleasant about giving me a late checkout. HEalth club has one of each, a...More

Thank elaine3Southport
Response from John H, General Manager at Residence Inn St. Louis GalleriaResponded 30 January 2018

Dear Elaine3Southport; I am very sorry our layout was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. I do apologize for the noisy...More

Reviewed 8 January 2018

I visited St Louis for a funeral and a basketball game. Staff were friendly and very accommodating. Good breakfast, good atmosphere, good value. it were a very good experience. Will stay when visiting again from Memphis, Tn.More

Thank robyconstance
Response from John H, General Manager at Residence Inn St. Louis GalleriaResponded 17 January 2018

Dear robyconstance: With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that the team at Residence Inn St Louis Galleria met your expectations. Your feedback will be shared with the team to continue...More

Reviewed 4 December 2017

I just needed a quick overnight visiting a friend in St. Louis area and this was fine for the price. It is within walking distance to a lot of food and mall. It's very old though. It was quiet, but is quite spread out. The...More

Thank Sharon S
Response from Katina D, Manager at Residence Inn St. Louis GalleriaResponded 4 December 2017

Hello Ms. Sharon, Thank you for filling out the survey, We apologize for any inconvenience this may have cause you. If you travel bring you back to the area we will hope you will give us another chance to make this right for you.

Reviewed 8 November 2017

Ok, this isn't a luxury Residence Inn. It is definitely old style, and I generally prefer newer properties. That said, our room was spacious, very clean, and comfortable. So I really can't complain. At first, I thought the location and property seemed a bit sketchy...More

1  Thank Rhonda S
Reviewed 23 October 2017

This property is dated. Decor is from the early '70's. Walls are thin. Sleeping in Building One was analogous to a sleepless night under an overpass. A rough walk on the other side of the freeway to the Galleria. No waste bins in the bathroom....More

Thank sunriverjohn
Response from Katina D, Manager at Residence Inn St. Louis GalleriaResponded 25 October 2017

Thank you for expressing your concern with us, Our goal is to take care of all our guest and make them feel at home. All waste bins are kept out of the guest way under the vanity area in the bathroom. We hope that you...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$171 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$171 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (55)
Dining (8)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Tneal22
20 October 2016|
AnswerShow all 4 answers
Response from Janessa C | Property representative |
Let me first apologize for the delay in my response. I don't know how I missed your correspondence. Yes William is still with us and such an amazing young man. Please do not hesitate to reach out to me if you have any... More
0
Votes
Charlie D
18 July 2016|
Answer
Response from Janessa C | Property representative |
Our pool is open from 9am until 10pm daily. We do not foresee any reason that our pool would be closed during the week of your visit. We look forward to your visit later this week.
1
Vote
Room Tips
"Great value for the money."
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"Avoid Building One."
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"Second floor"
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"Avoid room 1222 at all costs!!"
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