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Residence Inn St. Louis Galleria

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224 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Reviewed 27 June 2014

The hotel was near the highway, shopping and the attractions we wanted to visit. The hotel had a good breakfast set up. Great staff in the breakfast area. Outdoor pool was well kept. Rooms were clean and stocked. Simply put a good hotel.

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1Thank dougrmn
Reviewed 23 June 2014 via mobile

Disappointing Smelly rooms Small room Noisy Rude Managenent The guest services manager Tamara is so so rude. This hotel needs to think of good customer service Will never recommend and never stay again

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2Thank kabir M
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Hello Mr. Kabir, We are very sorry that you did not enjoy your stay. Please contact me at the hotel at your convenience so we can discuss further. Thank you again for staying with Marriott. Sincerely, Adam P. General Manager

Illinois US
Reviewed 17 June 2014

One of the older style RI's which means pods of rooms in a two story chalet style. Upstairs are better than down. Very clean and upkeep is good.There's a train stop in walking distance which makes for an excellent location when attending Cardinals games or heading downtown for work. This location has a particularly good breakfast-they never seemed to run...

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2Thank Richard B
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to review our hotel. We are thrilled that you enjoyed the breakfast and the location, and you found the room very clean. We hope to see you again soon. Sincerely, Adam Plous General Manager

West End, North Carolina
Reviewed 16 June 2014

Just a note to say how pleasant and responsive front desk man Adam is! I stayed at this hotel a week ago and needed to amend a future reservation. I called the hotel requesting to modify my upcoming reservation. Adam was so pleasant over the phone and was able to handle my change efficiently and enthusiastically. He went out of...

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1Thank TravelwFlair
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to review our hotel. We are thrilled that you were very happy with your service and we can't wait to see you again soon. Sincerely, Adam Plous General Manager

Paducah, Kentucky
Reviewed 8 June 2014

Stayed here on a three day trip with my fiance to visit some local attractions in St. Louis. It is conveniently close to he galleria mall, practically walking distance if you like to walk (4 blocks). The swimming pool is outdoors and is very small but the three times I was down there only once was there someone else or...

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1Thank Adjohns
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to revew our hotel. We are thrilled that you loved the location, the staff, and the bed. We hope to see you next time you are in St Louis! Sincerely, Adam Plous General Manager

Wake Forest, North Carolina
Reviewed 29 April 2014

I spend a lot of time on the road and stay in hotels for months at a time. The Residence Inn Galleria has a convenient location for people from out of town. It is close to the metro which takes you to and from the main attractions of the city as well as the airport. Close to a few main...

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1Thank muer7osunavez
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for taking the time to review our hotel. We are thrilled that you enjoyed your stay and hope to see you again in the future! Sincerely, Adam Plous General Manager

Fairfax, Virginia
Reviewed 3 April 2014

I stayed here on business for 5 nights, Monday to Friday. My room had its own kitchen with a full size fridge, stove, microwave and dishwasher. There were utensils, plates etc. The room was clean, and had a small desk. They had the best free self-serve breakfast that I've ever exeperienced with waffles, eggs, sausage, cereals, muffins, juice, coffee. They...

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2Thank SSATravelMom
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Hello SSATravelMom, Thank you for taking the time to review our hotel. We are glad that you enjoyed the complimentary food offerings such as Breakfast and Evening Social Hour. We hope to see you and your group again sometime! Sincerely, Adam Plous General Manager

kansas city
Reviewed 7 March 2014

I am so hotel picky I nearly sought professional help. Hello my name is OCD and I can't stay in a dirty hotel. The front desk staff was marvelous and quite frankly just as friendly as I could hope for. And the rooms, even better! I don't write this lightly. These rooms are like small apts. it even has an...

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3Thank KansasCityTootie
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much staying at our hotel and for taking the time to write us such a glowing review. We are thrilled that you enjoyed your stay and found your suite to be spacious and clean. We hope to see you again in the future! Adam Plous General Manager

Shawnee, Kansas
Reviewed 3 March 2014

The rooms at this Residence Inn are similar to most other Residence Inns. What makes the biggest difference here is their staff! The woman working the front desk on Tuesday afternoon, Feb. 25th, went out of her way (in freezing cold temps!) to assist me. Jorge was working the breakfast on Wed. He kept everything stocked and clean. He was...

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2Thank Michelle T
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for staying with us and for taking the time to review our hotel. We are so glad that you loved the staff and enjoyed your stay. We hope to see you again sometime. Adam Plous General Manager

Springfield, Missouri
Reviewed 2 March 2014

I was highly impressed with the room decor, cleanliness and the apartment like setting. The breakfast was good (continental). The staff was friendly. The location is good and very near the Metrolink, Had the weather been warmer, walking to the Galleria & restaurants wouldn't have been out of the question. Highly recommended. I only stayed one night but this would...

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1Thank khacy19
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for taking the time to review our hotel. We are glad that you enjoyed your stay and the location of the hotel. We hope to see you again soon. Sincerely, Adam Plous General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn St. Louis Galleria

Address: 8011 Galleria Parkway, Richmond Heights, Saint Louis, MO 63117
Region: United States > Missouri > Saint Louis > Richmond Heights
Price Range: RM682 - RM1,174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn St. Louis Galleria 3*
Number of rooms: 152
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Also Known As:
Residence Inn St. Louis Galleria Hotel Richmond Heights
Residence Inn Saint Louis
Saint Louis Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn St. Louis Galleria staff and other travellers.
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Questions? Get answers from Residence Inn St. Louis Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out your room immediately, no quality control or accountability”
 of 5 bubbles mitchpreston, 20 Jan 2017 | Read review
“Building 17 was a perfect location in the complex.”
 of 5 bubbles ArthurP285, 13 Oct 2016 | Read review
“Ask to be on the non-freeway side if possible, but the property is generally pretty quiet.”
 of 5 bubbles NYCMikeM, 30 Sep 2016 | Read review
“take a second floor room”
 of 5 bubbles billw213, 25 Sep 2016 | Read review
“Request a room towards the middle to the back of the property”
 of 5 bubbles BBChin, 14 Sep 2016 | Read review
5 of 5