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Ameristar Casino Resort Spa St. Charles

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Traveller (205)
Room & Suite (243)
Dining (89)
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Overview
  • Excellent64%
  • Very good20%
  • Average7%
  • Poor3%
  • Terrible6%
Travellers talk about
“sports bar”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (697)
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435
141
51
25
42
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All reviewssunken living roomsports barview of the riverslot machinesan indoor outdoor pooldouble sinkshuge bathroombeautiful roomsitting areamissouri riverbeautiful propertycoffee tableflat screen tvameristar casinohot tubwalk in showermini fridge
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1 - 5 of 694 reviews
Reviewed 2 weeks ago

Arrived very late. Had checked in online previously (a great service!). Exceptionally friendly service at front desk. Room was a spectacular suite, great view of the Missouri River, very well-appointed, and split-level to boot. 3 TVs. Room service the next morning was right to the...More

1  Thank Bruno H
Response from PNKinc, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 2 weeks ago

Thank you for taking the time to share your experience. We are thrilled to see you enjoyed your stay at Ameristar St. Charles. We appreciate your kind words about our hotel and room service. We hope to have you stay with us again soon.

Reviewed 2 weeks ago

The Ameristar is an all-suites casino hotel beside the Missouri River. Hotel is easy to reach off Highway 70 East / West. Th presort is large with plentiful parking inside their parking garages (free). We had a small glitch checking in, as they could not...More

1  Thank ChiefGuru
Response from PNKinc, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 2 weeks ago

Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We look forward to having you as a guest again soon!

Reviewed 3 weeks ago

Everything was so nice here. The front desk staff was very helpful in explaining the details of our room and amenities, very friendly and professional. The lobby is beautiful. Our room was also beautiful, we loved the sunken living room. Complimentary coffee and water was...More

1  Thank Sue L
Response from PNKinc, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 2 weeks ago

Hello Sue, thank you for taking the time to leave us a review. We are thrilled to see you enjoyed your overall stay and appreciate your kind words. We look forward to having you as a guest again soon!

Reviewed 3 weeks ago via mobile

We stayed at St Charles location on April 28-30th. On arrival we were pleasantly surprised at how easy it was to check in and park - our room was gorgeous. On Saturday, we left our hotel around 9 am and returned at 4:45, to our...More

1  Thank Sherri D
Response from PNKinc, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 3 weeks ago

Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service, and we sincerely apologize that we did not achieve this during your stay. We have forwarded your comments to all appropriate departments for review. If you...More

Reviewed 4 weeks ago

Had a motorcoach of seniors staying at this resort. We were met by Brian with all of our keys and information. Everyone in our group loved the hotel, accommodations, buffet, casino, etc. We had an early departure time the next morning and the restaurant even...More

1  Thank Carolyn B
Response from PNKinc, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 3 weeks ago

Hello Carolyn, thank you for sharing your experience with us. We are thrilled to see your group enjoyed their visit. Thank you for the kind words. We look forward to having you stay with us again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$155 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$155 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (205)
Room & Suite (243)
Dining (89)
Pool & Beach (32)
Amenities (84)
Questions & Answers
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Donna M
10 May 2018|
AnswerShow all 4 answers
Response from nikib1964 | Reviewed this property |
The airport is not far at all. You can have front desk call a cab for you. If there's a shuttle I didn't see it but we self parked.
1
Vote
Donna M
10 May 2018|
AnswerShow all 3 answers
Response from Kellie S | Reviewed this property |
No you can have free soda and coffee but no alcoholic drinks you have to pay for that
1
Vote
Stacy M
5 March 2018|
AnswerShow all 4 answers
Response from PNKinc | Property representative |
Hello Stacy, thank you for your interested in Ameristar St. Charles. The pool will be closed May 14th - 18th. The pool should reopen on May 18th in the late afternoon. You can find information regarding pool hours on our... More
0
Votes
Room Tips
"request a river view"
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"I should have requested a room change and hoped for a better mattress."
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"We had a river view, but honestly i bet the pool view would've been nice also"
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"Ask for a even number room. Thats the side the river is on."
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