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Ameristar Casino Resort Spa St. Charles

TravelocityUS$179*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Ameristar Casino Resort Spa St. Charles
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620 Reviews from our TripAdvisor Community

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There are newer reviews for Ameristar Casino Resort Spa St. Charles
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Showing 617: English reviews
Reviewed 9 May 2016 via mobile

One of the biggest hotels I have ever stayed out with so much to do! Bedroom was big and comfortable. We spend some time at the casino, then ate at the Ameristar sports restaurant... Which has amazing Pretzels by the way! Then went by the pool which is opened till 11 and sat in the hot tub. The breakfast dinner...

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Helpful?
Thank Nelibean
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Hi Nelibean, thank you for your review and for your kind words. We are happy to hear that you had such a great stay with us and that you enjoyed the hotel room, the food, the pool, and the location. We hope to see you back for another stay soon.

Saint Louis, Missouri
Reviewed 21 April 2016 via mobile

We stay here often the staff is polite and rooms are nice ..we stayed for anniversary and they brought us a gift as well..rooms clean and comfy ...the 25th floor has the best view !! However if you ask for a upgrade to a suite they will charge you 200$ ..the regular rooms as seen in the pics are just...

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Helpful?
Thank tbone40
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Hi there, thank you for your review. We are so glad that you had a wonderful anniversary stay with us and enjoyed the view and the rooms. We hope to see you back for another stay soon.

White Bear Lake, Minnesota
Reviewed 21 April 2016

Though the hotel was absolutely beautiful, housekeeping was none existent. It took many phone calls to get towels, toilet paper, extra coffee and clean glass wear. We eventually had to call down to the front desk two separate days to get the items we needed.

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Helpful?
Thank Becky M
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Hi Becky, thank you for your review and for your feedback. We are glad to hear that you found the hotel beautiful. We will be sure to pass along your comments about the housekeeping to our hotel team and hope to offer you a better experience for your next stay with us.

Reviewed 21 April 2016

I have mixed feelings about this resort. First off nearly all of the staff are completely awesome. The casino is nice, albeit a bit dated and way too smoke filled, but I've won some decent money there. Some of the slot machines have seen better days and have buttons that stick (which means you end up getting bets repeated unwillingly)....

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Helpful?
Thank casinolover_stl
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Hi there, thank you so much for your review and for your comments. We are very glad to hear that our team members at various outlets on property make your visits with us even better and we are glad to hear that you enjoy the food at Amerisports and the buffet. We will be sure to pass along your feedback...

Nixa, Missouri
Reviewed 18 April 2016

We loved our romantic weekend here. The hotel was beautiful, the casino was great and we even saw a live band. I was a little annoyed that we couldn't take pictures in the casino. Overall, I'd love to go back.

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Helpful?
Thank 771lizg
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Hi there, thank you for the review. We are glad to hear that you had a wonderful weekend with us and that you enjoyed the hotel, casino & the live band. We hope to see you back again soon.

Saint Louis, Missouri
Reviewed 10 April 2016

We stayed here to celebrate my mothers birthday over the Martin Luther king jr holiday in January. We had 2 rooms but unfortunately they were not ready when we arrived at 4. We ended up waiting until about 7:30 for both rooms to be ready. Apparently due to some bad weather early in the morning they were short staffed and...

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Helpful?
Thank RabidVacationer
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Hi there, thank you for taking the time to give us a review and for your feedback. We're sorry to see your experience was not perfect, and we are following up with all the necessary departments to ensure a better guest experience in the future. Thank you again for your time and for visiting us. We value our guests' feedback...

Michigan
Reviewed 23 March 2016

Just returned from a long weekend at Ameristar. My friend and I booked a casino trip through All In Casino Travel and throughout the trip we were treated like royalty. Patty, our hostess did a fantastic job. The rooms were immaculate, wonderful beds, pillows, linens, towels. There are 3 tv's, coffee maker, safe and fridge. Lots of lighting in room,...

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Helpful?
Thank Sue49321
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Hi there, thank you for taking the time to give us a review and for the kind words. We are so glad to hear that you enjoyed your stay with us and that you found the staff friendly and helpful. We look forward to seeing you for another stay soon!

O'Fallon, Missouri
Reviewed 20 March 2016

I am a regular casino go-er, and I've always liked Ameristar Casino more than the other casinos in the area. I live about 15 minutes away so never thought to stay in the hotel until I received room comps in the mail, as a part of my mychoice membership. I decided to stay there Mardi Gras weekend so we could...

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Helpful?
Thank mcooke16
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Hi mcooke16, thank you for taking the time to give us a review. We are so glad to hear that you enjoyed your stay with us, that you liked the room, the amenities, and buffet. We will pass along your comments about the staffing in the buffet to our team. We hope to see you back again for another stay...

chivago
Reviewed 17 March 2016 via mobile

Just returned from a 3 night stay, everything was exceptional. From the room or I should say suite quality to each and every staff member we encountered. CasinoI is very large,clean and gorgeous. 2 nights lucky one night not so much but that's the way it goes in a casino.

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Helpful?
Thank traveler6047
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Hi there, thank you for taking the time to give us a review. We are so glad to hear that you found your room and our staff exceptional and that you had a good time in the casino. We hope to see you back again soon.

Reviewed 10 March 2016 via mobile

We had our company award ceremony here. Well appointed banquet facilities, great food. The casino is quite large and very popular on a Saturday night. Two floors of slots and probably 50+ table games tables, a high limits room and a poker room. Tips: you can smoke in the casino but bring your own cigarettes because they are expensive or...

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Helpful?
Thank Chris M
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Hi Chris, thank you for taking the time to give us a review. We are glad that you enjoyed the banquet area, the casino and the food! Next time you're in on a weekend, be sure to try Falcon Diner, which doesn't close until 2am on Friday and Saturday.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 

Additional Information about Ameristar Casino Resort Spa St. Charles

Address: 1 Ameristar Blvd, Saint Charles, MO 63301-3500
Region: United States > Missouri > Saint Charles
Price Range: RM766 - RM1,349 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles
Hotel Style:
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Resort Spa St. Charles staff and other travellers.
21 questions
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wlfd,ct
over a year ago
Evansville, Indiana
Los Angeles, California
over a year ago

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Questions? Get answers from Ameristar Casino Resort Spa St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool/garden view”
jolynz, 16 May 2017 | Read review
“East side (river view & morning sun) or west (pool view)? Suite (2 baths, whirlpool tub)? All rooms are good.”
jasphoward, 16 Apr 2017 | Read review
“Ask for an upgrade if you have signed up for the casinos Total Rewards program.”
barnhart12016, 10 Apr 2017 | Read review
“get the suite if the price isnt too big of a difference.. there was a tv in the bathroom!! try to get river view”
timm769, 4 Apr 2017 | Read review
“Definitely go with the spa suite.”
choatefarms, 20 Mar 2017 | Read review
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