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Embassy Suites by Hilton St. Louis St. Charles

PricelineUS$140*
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Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
US$143*
US$140*
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US$143*
US$143*
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Embassy Suites by Hilton St. Louis St. Charles
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1,107 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton St. Louis St. Charles
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Showing 1,107: English reviews
Knok
Reviewed 1 week ago

Housekeeping missed cleaning our room one day. We made the bed. Unfortunately, it took 4 requests to get fresh towels. We contacted Guest Services three times. All said they would take care of our simple request. When the towels were delivered huge following mornnng it was apparent that the employee did so begrudgingly.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Rita D
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

I do apologies for the situation that had occurred during your stay. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests...

Reviewed 1 week ago via mobile

This hotel is amazing! The service is excellent here! I would stay here again if needed too! I started out in a King room;however, it was slightly noisy next door. No worries! Called to front desk to ask for a room change and was offered a double queen. The double queen was awesome too! It has a bedroom and a...

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Helpful?
Thank monicam2002
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

We are pleased to see that you enjoyed your experience at the Embassy Suites St. Louis-St. Charles. Thank you for your feedback regarding the restaurant we will look into it. We value your comments and welcome the opportunity to serve you again.

United States
Reviewed 1 week ago

I really enjoyed my stay at Embassy Suites St. Charles in St. Louis. They were clean and comfortable. The staff was compassionate and accommodating. The location is great. I would refer this hotel to anyone.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank N319PJharrys
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you so much for a terrific review of the property.I am pleased to read that you enjoyed the style of our hotel. We love hearing when our guest needs are met and enjoy their stay with us. Please come visit again soon.

Hillsboro, Indiana
Reviewed 2 weeks ago via mobile

We have stated this Embassy Suites several times. Each time the stats have become less than expected. We had a premium suite which comes with snacks. I had to call to see about the snacks and was told a tray would be brought up right away. 90 minutes later still no snack tray. It was finally brought up while we...

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Helpful?
Thank meihlsonwheels
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

I do apologies for the situation that had occurred during your stay. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests...

Tall Timbers
Reviewed 2 weeks ago

The staff and service was exceptional in all respects. Rooms we're very spacious and well suited for business travel and work. Snacks and lunch selection was excellent. After hours service and space was very accommodating for a large group event and encouraged active participation. Proximity to local restaurants was also very convenient, and allowed for a nice short walk after...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank eusebioq2017
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you so much for a terrific review of the property.I am pleased to read that you enjoyed the style of our hotel. We love hearing when our guest needs are met and enjoy their stay with us. Please come visit again soon.

Greenville, United States
Reviewed 2 weeks ago

This is a very nice hotel.!! You will NOT be disappointed.!! I will stay here everytime I am in St. Louis / St. Charles.! You just cant beat the staff, the food, the service. Everyone was VERY professional.!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank altone2017
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you so much for a terrific review of the property. Our staff is excited to know that we exceeded your expectations and are looking forward to returning. Thank you for your business.

Atlanta, Georgia
Reviewed 2 weeks ago

This Embassy Suites was very convenient to the airport. It was very clean and the staff was professional and pleasant. The meeting space adjoined to the convention center made it an ideal place to hold a meeting. We will definitely stay here again if we are in the area.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Janice G
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you for the compliment. We love hearing when our guest needs are met and enjoy their stay with us. Please come visit again soon.

baton rouge, la
Reviewed 2 weeks ago

We stayed in the Embassy Suites for 5 days while in town for a convention. The hotel was clean, the rooms are nicely appointed, the staff was helpful and the breakfast was better than many hotel chain breakfasts that I have experienced. Overall, it was a lovely experience. We were well taken care of.

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Helpful?
Thank StockadeOwner
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you for the compliment. We love hearing when our guest needs are met and enjoy their stay with us. Please come visit again soon.

Little Rock, Arkansas
Reviewed 2 weeks ago

This is a nice hotel but it is a older property. The price that you pay is a very good price for the ammentities that they have. Free breakfast, restaurant in the hotel, and a free happy hour from 5:30 - 7:30. Drinks and snacks.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank stacyh18
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

We are pleased to see that you enjoyed your experience at the Embassy Suites St. Louis-St. Charles. We will be going through renovation sometime in 2017 .We look forward to servicing you in the future. Thank you for your business.

Reviewed 2 weeks ago via mobile

I am usually welcomed as a HHonors rewards member. Here they just have tables set up by your level and don't mention the program. The evening reception food was tasty. I did not order a beverage but the bar staff greeted me as I passed by. The breakfast bar was superb and delicious. Hot and cold offerings as well as...

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Helpful?
Thank Mo4less
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you for the feedback regarding your stay. I sincerely apologize for the issues you commented on. Thank you for recognizing the helpfulness of the staff and was pleased that you were happy with breakfast/bar. We will definitely take your comments into our consideration. We hope you give us another opportunity to serve you. Thank you for your business.

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites St. Charles Hotel is located in St. Charles, Missouri, just 20 miles from downtown St. Louis. Lambert International Airport is just ten minutes away. The hotel is connected to the expansive St. Charles Convention Center, offering large and flexible event space. ... more   less 

Additional Information about Embassy Suites by Hilton St. Louis St. Charles

Address: 2 Convention Center Plaza, Saint Charles, MO 63303
Region: United States > Missouri > Saint Charles
Price Range: RM696 - RM1,250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton St. Louis St. Charles 3.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Embassy Suites St Charles
Embassy Suites Saint Charles
Saint Charles Embassy Suites
Hotel Style:
#2 Business Hotel in Saint Charles
#3 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton St. Louis St. Charles staff and other travellers.
12 questions
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Questions? Get answers from Embassy Suites by Hilton St. Louis St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms have even more space and are a bit more on the quiet side.”
tinasM158QC, 15 Apr 2017 | Read review
“The corner rooms are like mini apartments.”
Lolitaf07, 11 Apr 2017 | Read review
“We were right off the elevator and noise was never a problem during our stay. Ice machine was right across the hall.”
InnkeeperGwenn, 29 Mar 2017 | Read review
“Embassy Suites is a great place to stay!”
DisneyBrian, 22 Mar 2017 | Read review
“Fantastic staff!”
Sparkles557, 23 Feb 2017 | Read review
5 of 5
Priceline
US$140* /night
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Booking.comUS$143
Expedia.comUS$143
TripAdvisorUS$140
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*Disclaimer
Prices are for 1 room, 2 adults
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