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Candlewood Suites St Joseph

105 reviews
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Traveller (7)
Room & Suite (21)
Business Centre & Event Rooms (6)
Overview
  • Excellent62%
  • Very good26%
  • Average7%
  • Poor4%
  • Terrible1%
Travellers talk about
“ice maker”(3 reviews)
“front desk”(22 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Pets Allowed
2.5 Star Hotel
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Reviews (105)Write a Review
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11 - 15 of 105 reviews
Reviewed 10 May 2017 via mobile

Check in was a breeze but unfortunately when we got to our room we opened the door to a room that had not been serviced from the last stay(sure it was a simple clerical error...no one is perfect). We promptly notified the front desk. The...More

Thank Jmpo27
Response from Matthew M, Manager at Candlewood Suites St JosephResponded 20 October 2017

Dear Jmpo27, Thank you so much for your kind feedback! We are so pleased that you enjoyed your experience with us. We do pride our self on having top tier staff members, as we are always aiming to exceed you and all of our guests...More

Reviewed 11 April 2017

Over all great! Quiet till our 10th night and a family of Clydesdales moved above us! The staff was great, the Managers dinner was very nice, and the goodies that are left by front door are good. It is different because there is only once...More

Thank Bonnie F
Response from Matthew M, Manager at Candlewood Suites St JosephResponded 20 October 2017

Bonnie F, Thank you so much for taking the time to send your feedback! We really appreciate and value you as our guest. It sounds like you had a nice, lengthy stay with us. We do apologize for any noise or any inconvenience that you...More

Reviewed 31 March 2017

The staff was friendly and the room was clean. The hotel was quiet. The fitness room equipment was good. The bed was comfortable and we had a good night sleep.It is in great location close to Target and Walmart and other stores.More

Thank Shannon B
Response from IHGService, Guest Relations Manager at Candlewood Suites St JosephResponded 12 May 2017

Dear Shannon B, Thank you for sharing your impressions of your recent stay with us. I am very happy that the cleanliness, our fitness room and our service met your expectations. We would be delighted if you visit us again in the future . Best...More

Reviewed 15 January 2017

My family stopped here due to bad weather on I-29 and were very pleased by this property and their staff. Front desk was very helpful as I had just booked the stay on my IHG app. Once we settled in, I drove across the street...More

Thank John B
Response from Travis P, General Manager at Candlewood Suites St JosephResponded 2 February 2017

John B, Thank you for your kind words. I am so glad that we could provide you with a safe place to stay during the storm. We definitely know that our guests love their conveniences of home while they are on the road, so thank...More

Reviewed 26 December 2016

We reserved from on the road and did not do our standard review of the facility on-line, since we were using a Smartphone in the truck. Arrived in the rain and were shocked that the pet fee was $75.00. This is disclosed on the hotel's...More

Thank jim81212
Response from IHGService, Guest Relations Manager at Candlewood Suites St JosephResponded 10 January 2017

Dear jim81212, Hi! I hope all is well. Thank you for leaving a review about our hotel, Candlewood Suites St. Joseph, MO. I'd like to say sorry if we did not meet your expectations with regards to our pet policy particularly the pet fee. IHG...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$125 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$125 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (7)
Room & Suite (21)
Business Centre & Event Rooms (6)
Questions & Answers
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RhondaK49
23 August 2017|
Answer
Response from dwscart | Reviewed this property |
Sorry not sure I didn't use.
0
Votes
Room Tips
"Not sure I can help here."
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"We were in 222, very close to the stairs at the end of the hall but a bit far from the elevators. No noise."
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"No views from any rooms."
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"We stayed in a handicapped accessible room do to a foot injury, it was very easy to get around in."
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