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Westin St. Louis

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Westin St. Louis
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1,420 Reviews from our TripAdvisor Community

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There are newer reviews for Westin St. Louis
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Showing 1,406: English reviews
Dallas, Texas, United States
Reviewed 2 weeks ago via mobile

Great prices with views at a solid value. The manager Adam goes above and beyond even for people not staying there! Nice gym and healthy options to eat. Closest hotel to the ballpark! Will visit again soon!

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1Thank Sam M
Illinois
Reviewed 2 weeks ago

This is our go to hotel in St. Louis. You really can't go wrong here. The rooms are big with high ceilings. The beds are extremely comfortable. The bathrooms are extremely spacious with large soaking tubs and very nice glassed in showers. I normally leave the shower gel and lotions behind at any hotel I stay in but in this...

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1Thank Ineedabreak1
Brussels, Belgium
Reviewed 3 weeks ago via mobile

First stay in a Westin hotel and many things were great. I thought this was a perfect business hotel - I liked the modern design, the hotel was very clean and the rooms incredibly spacious. The bed was fantastic and had a great sleep every night. Westin have a fantastic robe too! On the downside - all of the food...

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Thank Englishguy85
Dan M, Manager at Westin St. Louis, responded to this review

Dear Englishguy85, Thank you for taking the time to provide most valued feedback regarding your experience with us. I was thrilled to read that you thought our property was perfect in many ways. Thank you for those kind sentiments. You raised several valid concerns with our level of service and standards, and we have already begun to take swift actions...

Arlington, Virginia
Reviewed 4 weeks ago

I'm a Gold Status SPG member and haven't seen many perks with the status because upgraded rooms generally aren't available unless I'm staying at a Sheraton - and the last time I was here, I didn't even get a club room or SPG floor room. But this time, WOW! I checked in and was given a suite in the executive...

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Thank diveferfun1
Kansas City, Missouri
Reviewed 4 weeks ago

Though the hotel is beautifully decorated and very clean, I think their service was excellent. The hotel staff from the front door to the housekeeping were very friendly and considerate. My favorite were the staff during breakfast. especially Glenn, our server and his assistant Rod. Very courteous and considerate. This place is great and I would be happy to visit...

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Thank 360marygold
Reviewed 4 weeks ago via mobile

i give it 2 stars for the nice decor. however, the hotel has the worst service on all fronts. always short staffed, minimal security in a questionnable area, housekeeping who does not replace items, super expensive roon service with OK food at best.

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Thank hye.pak
Dan M, Manager at Westin St. Louis, responded to this review

Dear hye.pak, First and foremost, please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. Please know that what you describe here is not the level of service expected of our employees and our product. Your comments will be shared with our leadership team so that we may effectively address your concerns. Our goal...

Reviewed 5 weeks ago via mobile

Located right next to the Busch Stadium, an entire row of rooms offer unfettered view of the stadium. However, it can get a little rowdy at night - with sound seeping into the rooms. Regardless, it offers the Westin standards, combined with a quaint building that looks upon one of the city's landmark buildings.

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Thank Richard C
Reviewed 13 March 2017 via mobile

This facility is very new and has the usual Westin hotel flagrance. Room is very spacious and has the usual comfy heavenly bed. It's within walking distance to restaurants and sights - the cardinals stadium and the gateway arch.

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Thank Sheana C
Reviewed 12 March 2017 via mobile

I booked my room with 2 beds through booking.com Upon arrival I had 1 king size bed available, which was obviously not ideal. The front desk was less than accommodating when I explained my situation. It took 2 verbal requests and a phone call to FINALLY get a roll away to make the room work. The front desk staff was...

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1Thank Amy P
Dan M, Manager at Westin St. Louis, responded to this review

Dear Amy P, Thank you for taking the time to provide your feedback regarding your recent stay at Westin St. Louis. Please accept our sincerest apologies based on the interactions you encountered. Please know that what you experienced is not typical of our hotel or the hospitality culture we strive to create. Your comments have been shared with out Front...

Reviewed 9 March 2017 via mobile

In the heart of Downtown St.Louis is the Westin Hotel we stayed on the 5th Floor it's really nice and clean you see comfy bed and pillows it's a huge room for a Two (2) Queen Bed Room and the bathroom is awesome the bathtub is really big and cozy the shower is a stand up and it has a...

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Helpful?
Thank Brady I

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more   less 

Additional Information about Westin St. Louis

Address: 811 Spruce St, Saint Louis, MO 63102-1717
Region: United States > Missouri > Saint Louis > Downtown
Price Range: RM722 - RM1,875 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westin St. Louis 4.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Westin St. Louis Hotel Saint Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis
Hotel Style:
#2 Spa Hotel in Saint Louis
#2 Romantic Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#7 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Westin St. Louis staff and other travellers.
21 questions
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Questions? Get answers from Westin St. Louis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the ball park..”
Jaxon2004, 17 Apr 2017 | Read review
“Eat side faces direct to Busch Stadium. If you are adverse to noise avoid that side on game days.”
294travisv, 11 Apr 2017 | Read review
“Rooms facing Busch Stadium would have the best view.”
Tobaccopat, 2 Mar 2017 | Read review
“There really aren't bad rooms.”
734margea, 13 Feb 2017 | Read review
“Loved our view of the Arch and Ball Park Village! Especially pretty at sunrise.”
terris171, 13 Feb 2017 | Read review
5 of 5