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Marriott St. Louis Grand

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Traveller (104)
Room & Suite (190)
Dining (18)
Overview
  • Excellent44%
  • Very good37%
  • Average10%
  • Poor4%
  • Terrible5%
Travellers talk about
“snack shop”(6 reviews)
“nice hotel”(34 reviews)
AMENITIES
Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (586)
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580 results
Traveller rating
247
217
63
23
30
Traveller type
Time of year
LanguageEnglish
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247
217
63
23
30
Show reviews that mention
All reviewsconvention centersnack shopnice hotellobby baramerica's centerblues museumthe concierge levelvalet parkingself parkcity museumgreat downtown locationattending a conferenceroom servicecardinals gamechecking inper daydowntown area
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1 - 5 of 580 reviews
Reviewed 4 days ago

I was attending a sporting event at the convention center so I booked my reservation requesting two connecting rooms with two double beds, 8 months prior to my arrival date. I understood that they could not guarantee my request so I called twice to make...More

Thank ChoosyTraveler0901
Response from Danielle T, Assistant Rooms Operations Manager at Marriott St. Louis GrandResponded 2 days ago

Dear ChoosyTraveler0901, I sincerely appreciate your honest feedback in regards to your experience at the Marriott St. Louis Grand. I apologize that we fell short of meeting your expectations. We pride ourselves on exceeding customer service levels and delivering positive experiences. If you would like...More

Reviewed 5 days ago

Excellent location by convention center and near the arch. Lack of restaurants to eat breakfast in the area on weekends. Room was clean and nice bed was comfortable. The Crystal ballroom on the 20th floor had an excellent view and was great for the wedding...More

1  Thank Larry V
Reviewed 6 days ago

Friendly staff and updated hotel lobby and rooms made this a great stay for a local wedding. The Crystal Ballroom was spectacular and again the banquet staff were very nice and helpful. The sleeping rooms were clean, updated and the bed comfortable. Easy to walk...More

Thank jcl813
Reviewed 1 week ago via mobile

This hotel is very nice and updated. The parking is somewhat inconvenient. The garage is behind the hotel and it’s not connected either. $20 to self park. Check in was crowded but there were many employees and they got us through promptly. Room was clean...More

Thank 59mla
Reviewed 1 week ago

After many years finally traveled from Chicago to St Louis to see a Cubs game at Busch Stadium. This site was a 10 minute walk to this park. It is also perfect for Hockey Games. Many nice area restaurants to walk to also. Room was...More

Thank chifinn
View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$136 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$136 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (104)
Room & Suite (190)
Dining (18)
Business Centre & Event Rooms (43)
Questions & Answers
Ask a question
ramvand2018
27 June 2018|
AnswerShow all 4 answers
Response from clubnev | Reviewed this property |
I don't think they have a shuttle. The airport is a good 30 minutes from the hotel.
0
Votes
Rachel D
18 May 2018|
AnswerShow all 5 answers
Response from Terry H | Reviewed this property |
I did not have a car. Used Uber instead. Agree with others though. If I had a vehicle, I would definitely valet. That noted, for whatever reason, Uber had a hard time locating me at the hotel several times. Not sure why.
1
Vote
Jamie B
18 April 2018|
AnswerShow all 3 answers
Response from Johanna B | Property representative |
Thank you for reaching out to us. We have rooms with 1 king bed or 2 double beds. We do not have any rooms with a queen sized bed.
0
Votes
Room Tips
"Excellent renovations"
Read review
"Hallways are really long, so can be as far away from the elevator and ice machine as you want."
Read review
"nice views"
Read review
"Try to get a room away from the elevators because they can be noisy."
Read review
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