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Booked on hotels.com and my daughter was meeting me here. We had 2 cars...upon checkin they informed me they charge for parking even though it was not mentioned at point of booking. Guy at front desk was nice but was not able to help...
Stayed at this hotel for one night in October. Hotel was dated and in need of a makeover which i believe they are doing soon. Our room was very dated and very cold and when we turned on the heater it stank of burning. We...More
Was somewhat hesitant to rent a room here based on some past reviews but glad we did anyway! We arrived a little earlier than allowed check-in however the front desk clerk, DeAndre Jackson was most accommodating in getting us a room upon our arrival which...More
I booked this hotel because it was a cheap rate, great location, and had decent reviews online. I pulled up at 3pm and had this experience:
- Bag covering hotel sign
- Metal hotel sign on the side of the building has fallen off
We were very disappointed with our one night stay here. You can imagine in times gone by that this was a lovely, and a 'Majestic Hotel' hotel, but not any more. It now looks tired and unloved.
There was only one receptionist who was run...More
Thank David G
Response from Trina G, Manager at The Hotel Majestic St. LouisResponded 8 October 2017
We would like to apologize for your experience at our hotel. We appreciate your comments and concerns,and will address them with the appropriate department heads. We will be renovating the hotel later this fall . Hope you come back and check us out....More