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Residence Inn St. Louis Downtown

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Residence Inn St. Louis Downtown
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368 Reviews from our TripAdvisor Community

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Showing 363: English reviews
Denver
Reviewed 2 weeks ago

We couldn't have had better shuttle service it was outstanding. We were taken to locations for lunch, dinner, and the game. One of the drivers helped me pickup my tickets from the hotel they were using for game day pickup. The front desk staff was just as will to answer questions of where to eat and places to go. Our...

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Helpful?
Thank cac123Denver
Reviewed 3 weeks ago via mobile

Staying here now. Checked in last night. At first glance the room looked amazing. We are staying in the 2 bedroom 2 bathroom suite with another couple. When I set something on the kitchen counter I felt something sticky then noticed I had gotten it all over my arm. There was chocolate all over the counter and on the floor....

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Helpful?
Thank Amy S
Michelle V, Operations Manager at Residence Inn St. Louis Downtown, responded to this review

Amy S, Thank you for taking the time to leave your feedback regarding your recent stay with us here at Residence Inn Downtown St. Louis. I want to apologize for the problems you experienced during your stay with us. Our goal is to make every guest stay as great as it possibly can be and I am sincerely sorry this...

Southfield, Michigan
Reviewed 4 weeks ago

The reviews were illuminating, so I spoke with the staff first hand, when we booked the reservation. Your front Desk Clerk , Tomecka, was simply put , Refreshing, Glowing and VERY Professional in answering my questions and concerns. If this is the face of Marriot, then we are feeling very good about our choice of Hotels. We understand that we...

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Helpful?
Thank craigorie
Birmingham, Alabama
Reviewed 11 December 2016

Property was clean, friendly staff and even had a bar which is unusual for Residence Inn properties. We chose this location as we had our pets with us. Our room was at the end of the hall and very quiet. It was clean and comfortable. It has the older decor still but very clean, the breakfast area was huge and...

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Helpful?
Thank TravelingBamaGirl
Michelle V, Operations Manager at Residence Inn St. Louis Downtown, responded to this review

Dear TravelingBamaGirl, We appreciate you taking the time to leave your feedback regarding your recent stay with us here at Residence Inn Downtown St. Louis. I am pleased to see that you were able to take advantage of and enjoyed our tasty breakfast, just one of the many amenities we offer to our guests. It is true that some of...

Sarasota, Florida
Reviewed 6 December 2016

I recently stayed at this location and was treated like royalty. Toemecka at the front desk is exceptional. She's got a permanent smile on her face and goes out of her way to ensure a great stay. Angie and Beesum in the breakfast area are just as great. They do everything possible to keep everyone fed and happy. I will...

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Helpful?
Thank Randy H
Michelle V, Operations Manager at Residence Inn St. Louis Downtown, responded to this review

Dear Randy, Thank you for taking the time to leave such positive feedback. All employees mentioned in your comments love customer service and it shines through in everything they do. I will make sure they are spotlighted in our next meeting with the entire staff. Thank you again and we hope to get the opportunity to serve you in the...

Dayton, Ohio
Reviewed 8 November 2016

I am a huge Marriott fan. I almost always stay with Marriott's exclusively so I hate to write a negative review, but feel compelled to share our story. The accommodations were decent, but when we checked out we left a pair of nice headphones in the room. We are 100 percent certain they were left there. Overnight they fell off...

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Helpful?
Thank ReginaD
Michelle V, Operations Manager at Residence Inn St. Louis Downtown, responded to this review

ReginaD, Thank you for sharing your feedback on your recent stay with us here at Residence Inn Downtown St. Louis. I am glad you enjoyed your stay with us, unfortunately after speaking with the housekeeper and the housekeeping inspector they did not find any items left in your room. This room was also renovated shortly after you checked out and...

Saint Louis, Missouri
Reviewed 6 November 2016

I moved to St. Louis for work and my family stayed in this hotel for about a week. This is about 10 minute drive to downtown and in a safe area. The two bed room suites were spacious. Bathrooms were tiny but acceptable. The suite had a decent size living room, dining table and a kitchen. First, the cooking utensils...

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Helpful?
Thank vg333
Michelle V, Operations Manager at Residence Inn St. Louis Downtown, responded to this review

Dear vg333, We appreciate you taking the time to give your feedback on your recent stay with us at Residence Inn Downtown St. Louis. While we pride ourselves on providing guests a clean and comfortable guest room, it seems as though we have fallen short of our goal with your stay. Please accept my sincerest apologizes and rest assure we...

Reviewed 15 October 2016 via mobile

The team here provides a great customer experience. You experience it starting in with the check in process. Another benefit is the free shuttle service within 3 mile radius. Spencer was professional.

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Helpful?
Thank Brian C
Michelle V, Operations Manager at Residence Inn St. Louis Downtown, responded to this review

Dear Brian C, Thank you for your compliments regarding your recent stay with us here at Residence Inn Downtown St. Louis. I am very pleased to hear that you enjoyed your stay. I hope to see you again the next time you are in the area. Michelle Bright

Saint Louis, Missouri
Reviewed 12 October 2016

I rented a 2 bedroom suite for my daughter's 13th birthday. She and 3 friends were in one room and I was in the other. They swam in the pool, ordered pizza, and had a late night. The kitchen and table were a great help with dinner and cake. The front desk staff was great. They were friendly and helpful...

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Helpful?
Thank jlc72
Michelle V, Operations Manager at Residence Inn St. Louis Downtown, responded to this review

Dear Teenage Bday, Thank you for taking the time to leave your feedback regarding your recent stay with us here at Residence Inn Downtown St. Louis. I am pleased to hear that you enjoyed your stay with us and your daughter had a wonderful 13th birthday. I will make sure to pass along your compliments to the staff. Please visit...

Reviewed 9 October 2016 via mobile

I was just in town for a conference located at the convention center downtown. I really loved that the hotel shuttle service transported me daily. Spencer was a great driver and provided excellent customer service. The best choice we made was to stay at this hotel. Also loved the breakfast and room size

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Helpful?
Thank gj415
Michelle V, Operations Manager at Residence Inn St. Louis Downtown, responded to this review

GJ415, Thank you for taking the time to give your feedback on your recent stay with us at Residence Inn Downtown. It was a pleasure having you and I will pass along your compliments to Spencer, as I am sure he will love to hear that he played a part in making your stay so enjoyable. Please visit us again...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Experience the difference at Residence Inn by Marriott St. Louis Downtown. As the first and only extended stay hotel in downtown, we combine the conveniences of home with the services of a hotel. Wonderfully different and tastefully designed, you will have the option of choosing accommodations from our three various suite types ~ studio, one, and two-bedroom. With our versatile suites featuring fully equipped kitchens, you will have plenty of space for entertaining or meeting with colleagues; and space to work efficiently and comfortably. Experience the difference at Residence Inn by enjoying all of the complimentary extras we offer; deluxe breakfast buffet, evening social hour, high speed internet access, grocery shopping service, and exercise room. With our convenient downtown location, you will be just minutes away from all of the excitement happening in Downtown St. Louis Riverfront-Arch, St. Louis Cardinals, St. Louis Rams, Washington Avenue, and more. ... more   less 

Additional Information about Residence Inn St. Louis Downtown

Address: 525 S Jefferson Ave, Saint Louis, MO 63103
Region: United States > Missouri > Saint Louis > Grand Center / Midtown
Price Range: RM535 - RM883 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn St. Louis Downtown 3*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Marriott, Travelocity, Expedia, Booking.com and Priceline so you can book your Residence Inn St. Louis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn St. Louis Downtown Hotel Saint Louis
Residence Inn Saint Louis
Saint Louis Residence Inn
Hotel Style:
#14 Business Hotel in Saint Louis
#37 Romantic Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn St. Louis Downtown staff and other travellers.
5 questions
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Mokena, Illinois
6 months ago
Buffalo, New York
Madison, New Jersey, USA
Middlebury, Indiana
over a year ago

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Questions? Get answers from Residence Inn St. Louis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room would be good.”
 of 5 bubbles cac123Denver, 4 Jan 2017 | Read review
“Call Hotel Direct to get Better Rate”
 of 5 bubbles craigorie, 20 Dec 2016 | Read review
“The one bedroom suite has the two queen beds so parents, don't expect to sleep alone unless every kid fits on the hide-a-bed.”
 of 5 bubbles travelingdadillinois, 26 Sep 2016 | Read review
“stay away from the freeway side if you need quiet.”
 of 5 bubbles happyIAcruiser, 21 Sep 2016 | Read review
“Try another place?”
 of 5 bubbles mbin8910, 12 Sep 2016 | Read review
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