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Hilton St. Louis at the Ballpark

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Hilton St. Louis at the Ballpark
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2,677 Reviews from our TripAdvisor Community

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Showing 2,638: English reviews
San Diego, California
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed yesterday NEW

This hotel really needs to be refurbished and updated. Rooms are big but bathrooms are miniature in size, with one sink and just enough space to open the doors (actually, you are hitting the toilet bowl when you open the bathroom doors).The rooms need serious paint job, loose the wall-paper and change the furniture and add a small refrigerator. In... More 

Helpful?
Thank Harold60750
Lancaster, Pennsylvania
Level Contributor
231 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed yesterday NEW

I stayed at this property because of its location for a business meeting the next morning. My room - 1106 - was very convenient to the elevator, was a large king bed room with a fantastic view of the Arch and the river. I did have an issue with valet parking - but it was addressed properly. I would also... More 

Helpful?
Thank Tom82752
Alabama
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 days ago NEW

We recently stayed here while attending a convention in St. Louis. The location is nice and convenient to downtown venues and restaurants. Parking is across the street for a regular rate of $25/night. We got a discounted rate. Pros: The shower was wonderful. Water pressure was excellent. Housekeeping was nice and gave us towels even though we refused the room... More 

Helpful?
Thank TravelerTFF
Washington, Missouri
1 review
Reviewed 4 days ago NEW

The rooms were dirty upon arrival. They are outdated, small, and very dusty. Be prepared to wipe down your room when you enter. We rode the elevators, which you must, they were filled with spilt alcohol bottles and liqour everywhere. It took them a long time to remove them. We went to breakfast the next day where they served my... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stephanie M
South Bend, Indiana
1 review
Reviewed 5 days ago NEW

Very close to the wedding venue. We used the shuttle service for our party and was pleasantly surprised at how accommodating our driver was. I would recommend this hotel for all your trips to St Louis.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank R7807VJjohnc
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your business and for your review! We are so pleased that you enjoyed your time with us and we hope to serve you again soon! More 

Hillsboro Beach, Florida
1 review
Reviewed 6 days ago NEW

Spent several days enjoying this hotel and was a perfect spot to view the parade! Enjoyed very much the breakfast buffet! Staff was very friendly and helpful. Valet service was used and their service was excellent!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stephen C
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

We are so happy that you enjoyed your time with us and that you chose to take the time to share your feedback with us! We hope to serve you again soon! Thank you again for your business and for your review! More 

Augusta, GA
2 reviews
Reviewed 1 week ago

Something bit me one night. It was mosquitoes or flees. I had an allergic reaction. One night the room wasn't cleaned until 7 pm. The complimentary Internet is very very slow. Overall a great location

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank DorisGood
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for your business and your review. We do apologize for the issue you encountered while you were here. We will certainly look into this in great detail and try to address whatever issues we may find. We hope you'll come back and see us again if you are ever back in the area again. More 

North Carolina Mountains, North Carolina
1 review
Reviewed 1 week ago

Did not feel like a Hilton - just an average hotel - old style mattress, peeling wallpaper, old beat up door to shower area - which was very small - nice sink area- the only updated area of the room - just an average room - with a high end price!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 140judyk
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your business and for your review. We do have a renovation under way that will address your concerns. We value your business and the patronage of all of our guests and we hope you'll come back and give us another opportunity to earn your business! Thank you again for your feedback! More 

Richmond, Virginia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Great location, relatively close to the convention center and some of the touristy places, like the Arch and the ballpark. Decent rooms. I was on business travel and they didn't pick my breakfast order in the morning, hanging on the door. I kept waiting and waiting in the morning until I thought about checking the door and found out my... More 

Helpful?
Thank Europeand_beyond
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for your business and for your review! We do apologize that your stay was not completely perfect, particularly in regard to your breakfast! We appreciate your feedback and hope you'll come back and give us another opportunity to prove that we're better than your last stay! Thank you again for your business! More 

St. Louis, MO, USA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

We wanted to go to a hotel with a pool for an overnight with our daughter and two grandsons. I checked with a few hotels to find out the temperature of the pool water. The Hilton gave us the highest temp so we went there. We were not disappointed and the hot tub next to the pool was very large.... More 

Helpful?
Thank Lana1940
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

We are so happy that you enjoyed your time with us and that you chose to take the time to share your feedback with us! We hope to serve you again soon (even though you are close)! Thank you again for your business and for your review! More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Three Sixty
Three Sixty
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff

Additional Information about Hilton St. Louis at the Ballpark

Address: 1 South Broadway, Saint Louis, MO 63102
Region: United States > Missouri > Saint Louis > Downtown
Price Range: RM449 - RM1,143 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton St. Louis at the Ballpark 3.5*
Number of rooms: 675
Reservation Options:
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Also Known As:
Hilton St. Louis At The Ballpark Hotel Saint Louis
Hilton Ballpark Hotel
Hilton Saint Louis
St Louis Hilton Ballpark
Saint Louis Hilton
Hotel Style:
#19 Business Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton St. Louis at the Ballpark staff and other travellers.
10 questions
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Poplar Bluff, Missouri
Long Island, New York
5 months ago
Roy, Utah
5 months ago

See all questions (10)

Questions? Get answers from Hilton St. Louis at the Ballpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As noted above - the 06 rooms have a great view of the Arch.”
 of 5 bubbles Tom82752, 3 Dec 2016 | Read review
“West tower is quiet and has view of arch”
 of 5 bubbles Lana1940, 25 Nov 2016 | Read review
“Pick a room in the east tower on an upper floor for a great view.”
  • Morning view of Gateway Arch with rising sun
  • The sleep alcove
  • TV, desk etc.
  • A sitting area
  • Night view of Gateway Arch with full moon
  • View of Jefferson National Expansion Memorial from room
 of 5 bubbles practans, 20 Nov 2016 | Read review
“Views everywhere!”
 of 5 bubbles suemG9148SZ, 15 Nov 2016 | Read review
“18th floor”
 of 5 bubbles joycecW6767QB, 5 Nov 2016 | Read review
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