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Four Seasons Hotel St. Louis

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Four Seasons Hotel St. Louis
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1,151 Reviews from our TripAdvisor Community

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Showing 1,141: English reviews
OFallon, United States
Reviewed yesterday NEWvia mobile

Hotel has nice aroma as soon as you enter. Room was very clean. Negatives: 1. "City view" room was on the north side of the hotel and overlooks numerous abandoned and graffiti-laden buildings. The deserted parking lots had numerous (loud) vehicles and motor bikes using the space as a playground very late. View of the new I-70 bridge was lovely,...

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Thank Janet C
Minooka, Illinois
Reviewed 3 days ago NEWvia mobile

This property has a modern theme unusual for a Four Seasons but retains the high level of service and provides the consistently superb accommodations I have come to expect from this brand. It is also centrally located with good access to city attractions.

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Thank Robert B
Chicago, Illinois
Reviewed 4 days ago NEW

I am very impressed by the level of service at this hotel, and stayed here multiple times because of it. They have tailored each of ours stays to our individual needs. We travel with 2 young kids. We have requested cribs, refrigerators for milk, etc and each time they have graciously accommodated our requests. From the valet staff to the...

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Thank LizChicago217
Fort Worth, United States
Reviewed 6 days ago NEW

I stayed for a conference and my husband met me once it was done. The hotel is AMAZING! The rooms are to die for. The bathroom is enormous and spa like with a TV built in the mirror. Once my husband arrived, he immediately tried to figure out how he could renovate our bathroom like this one. They also provide...

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Thank belindap445
Wentzville, Missouri
Reviewed 6 days ago NEW

We stayed one night in the four seasons St. Louis and really enjoyed our stay. Top notch customer service. And absolutely awesome breakfast. I will definitely come me back again and would recommend friends to stay here as well.

Review collected in partnership with Four Seasons
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Thank meganb99573
Columbia, Missouri
Reviewed 1 week ago NEWvia mobile

Any criticisms would be quibbling. Beautiful spaces and rooms. Staff well trained, effective, warm and helpful. Good restaurant and room service. Attached to Lumiere Place casino but still insulated from it enough that it does not intrude. Views of Arch are very nice. One of the top two places to stay in St. Louis.

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Helpful?
Thank jishenker
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this review

Dear jishenker, Thank you for sharing your experience with us here and for your stay. We appreciate your kind appreciation of our staff, location and rooms. We hope to see you again soon! Kind Regards, Alper Oztok, General Manager

Broken Arrow, Oklahoma
Reviewed 1 week ago

The staff was rude and incompetent. they had you the key card and tell you your room number. Do not smile, greet you, give you any information on restaurants or anything. they act like you are putting them out for having to check you in. Very disappointing for $300+ per night

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Thank soonersandy1
leawood, kansas
Reviewed 1 week ago via mobile

Good restaurant, nice rooms ,good fitness facility...but after requesting and being assured at check in room was feather free....well..it was all down feathers. For the rates they charge attention to detail and follow thru should be the best. Not happy. Wont hold my board mtg here next time..

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1Thank colesloough
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this review

Dear colesloough, Thank you for taking the time to share your feedback. I would greatly appreciate the opportunity to speak with you further regarding your experience. Please contact myself or my assistant at 314-881-2001. I look forward to speaking with you. Kind Regards, Alper Oztok, General Manager

Reviewed 1 week ago

Great, prompt service and very clean room. We used the spa/gym, restaurant and was impressed by the entire staff's friendliness. Very nice facility and conveniently located by the Arch and the city center.

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Thank Chicago 6
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this review

Dear Chicago 6, Thank you for your kind review. We are very happy that you had a wonderful experience and that you enjoyed your time with us. Thank you also for your mention of how wonderful our staff is, we certainly think so! Hope to see you very soon. Kind regards, Alper Oztok, General Manager

Windermere
Reviewed 1 week ago

The most telling thing to me is that food sat on the hallway floor for 5 nights with no one cleaning it up. The hallways reeked of cigarette smoke. Inside our room was lovely. Overall it felt as if we were paying a luxury price to a moderate hotel in disguise. I truly was disappointed at the lack of personal...

Review collected in partnership with Four Seasons
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Thank JGadz84
FSHSTL, General Manager at Four Seasons Hotel St. Louis, responded to this review

Dear JGadz84, Let me start by thanking you for your review regarding your recent stay at Four Seasons Hotel St. Louis. I apologize for not exceeding your expectations. I have shared your comments with our Food & Beverage Director, so that such incidents do not occur anymore in the future. We strive to ensure each and every guest experience is...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Bringing new cachet to the downtown riverscape, Four Seasons rises above the city minutes from the central business district. Enjoy unrivalled access to stadium sports and the Lumière Place Casino, right downstairs. Then escape into Four Seasons tranquility – where views of the Gateway Arch and the Mississippi are as big as the Midwestern sky. ... more   less 

Additional Information about Four Seasons Hotel St. Louis

Address: 999 North Second Street, Saint Louis, MO 63102
Region: United States > Missouri > Saint Louis > Downtown
Price Range: RM1,095 - RM2,870 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel St. Louis 5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Hotels.com, Travelocity, TripOnline SA, Priceline and Jetsetter so you can book your Four Seasons Hotel St. Louis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel St. Louis
Four Seasons St Louis
Four Seasons Saint Louis
Saint Louis Four Seasons
Hotel Style:
#1 Spa Hotel in Saint Louis
#1 Luxury Hotel in Saint Louis
#2 Business Hotel in Saint Louis
#5 Romantic Hotel in Saint Louis
#6 Family Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel St. Louis staff and other travellers.
8 questions
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over a year ago
4 months ago

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Questions? Get answers from Four Seasons Hotel St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Honestly, I don't think there's a bad room in the hotel. Any room you choose should be perfect!”
 of 5 bubbles belindap445, 17 Jan 2017 | Read review
“Ask for room facing the arch.”
 of 5 bubbles DJcarlos305, 26 Dec 2016 | Read review
“South view is of the Arch and the city.”
  • South view from 12th floor looking at Arch and the city.
  • TV in mirror is a nice amenity.
  • Nice TV and Stereo system
  • Separate bedroom with nice view.
  • Upon entering room
 of 5 bubbles 330markd, 19 Dec 2016 | Read review
“Arch view was nice but there was quite a bit of traffic noise on the 14th floor.”
 of 5 bubbles emeliaz, 19 Dec 2016 | Read review
“You can choose the Arch or City view for you room.”
  • St. Louis Arch
 of 5 bubbles macmotov, 16 Dec 2016 | Read review
5 of 5
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