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Holiday Inn St. Louis - Downtown Conv Ctr

354 reviews
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Traveller (63)
Room & Suite (18)
Dining (10)
Overview
  • Excellent47%
  • Very good30%
  • Average14%
  • Poor4%
  • Terrible5%
Travellers talk about
“front desk”(95 reviews)
“gated lot”(5 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Holiday Inn St. Louis - Downtown Conv Ctr
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (354)Write a Review
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All reviewsconvention centerfront deskgated lotcity museumnice hotelindoor poolcardinals gamespent two nightsrooms were cleani highly recommend this hotelbusiness tripan upgradegateway archbed was very comfortableconvenient locationdanarashad
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341 - 345 of 347 reviews
Reviewed 1 July 2015

I stayed during a conference for 4 nights and everything was great. The property has undergone a $16 million renovation and it shows. Here's a look at my experience. Staff: Very polite and seemed genuinely interested in my satisfaction during the stay. When I arrived,...More

2  Thank jgrir24
Response from Carol P, Hotel Staff at Holiday Inn St. Louis - Downtown Conv CtrResponded 2 July 2015

Thank you so much for your feedback. We strive to provide excellent service to our guests and are so pleased you enjoyed your stay with us. Please come visit us again. Safe Travels.

Reviewed 29 June 2015

This hotel was renovated recently, looks pretty nice. It was a really busy weekend though, and I still got great service, I was impressed by amount of attention. I wish I could remember the name, but the curly haired guy must have been there all...More

2  Thank Claire H
Response from Carol P, Hotel Staff at Holiday Inn St. Louis - Downtown Conv CtrResponded 30 June 2015

We are pleased to hear you enjoyed your stay with us. The " curly hair guy" is our guest service manager (Merrick), who takes ownership of every guest experience and we are privileged to have him on our team. Our hope is you come visit...More

Reviewed 26 June 2015

We stayed here for 2 nights, we had no problem checking in which was so nice considering they changed management and remodelled and we booked it way back in August. The rooms were nice and big, our thermostat wasn't working though and our room was...More

2  Thank Aaroncheri27
Response from Carol P, Hotel Staff at Holiday Inn St. Louis - Downtown Conv CtrResponded 26 June 2015

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 20 June 2015

Wow, where do I start! I'm going to pretend that the one star rating is for the nice waitress that greeted me every morning with a smile, but other than that, this place is HORRIBLE. Before I begin, let me make it clear that I...More

3  Thank Cody B
Response from Carol P, Manager at Holiday Inn St. Louis - Downtown Conv CtrResponded 22 June 2015

Thank you for taking the time to post your thoughts and concerns about your recent stay with us. We apologize for any inconvenience or discomfort caused by the timeliness and mechanical issues in your room. Please be assured that all the points you have raised...More

Reviewed 19 June 2015

The lobby still has some finishing touches to complete but it is new, fresh and clean. Our room was completed and nicely finished. Short, easy walk to Busch Stadium. (about 8-9 blocks) and across the street from the Dome. Parking garage is next to the...More

1  Thank LoveTraveling721
Management response:Responded 22 June 2015

Thank you for your comment on our newly renovated hotel. Please come back and visit us again. Safe Travels!

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167686970
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$124 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (63)
Room & Suite (18)
Dining (10)
Pool & Beach (6)
Hotel & Grounds (92)
Business Centre & Event Rooms (6)
Bathroom (5)
Questions & Answers
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Debra P
7 January 2018|
Answer
Response from travelpillow | Reviewed this property |
I didn't walk to BS but Google maps says it is a 16 minute walk to the stadium. That has to be better than trying to repark your car.
0
Votes
summertraveler2008
3 September 2017|
AnswerShow all 5 answers
Response from Mer82 | Reviewed this property |
Yes there is. Please get the password from the front desk when you check in.
1
Vote
Room Tips
"Don't get too close to the elevator. The walls are soundproof, but the doors are not."
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"Outside room to avoid the noise and lack of natural dayight from the indoor atrium"
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"No real "views" from anywhere in this hotel."
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"I would suggest an exterior room in order to enjoy some view."
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