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Best Western Plus Springfield Airport Inn

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Traveller (29)
Room & Suite (24)
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Overview
  • Excellent70%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“room was clean”(59 reviews)
“shuttle service”(14 reviews)
“best westerns”(10 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Offers from Best Western Plus Springfield Airport Inn
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Springfield Airport Inn
Special Offer: BOOK DIRECT & SAVE
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (884)
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881 results
Traveller rating
604
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LanguageEnglish
604
200
45
19
13
Show reviews that mention
All reviewsroom was cleanshuttle servicebest westernsgreat place to staynext morningindoor poolgreat breakfastnight staywould definitely stay here againsausagehot breakfaststaff was very friendly and helpfulexcellent staybreakfast barvery nice hotelfront desk clerkup to date
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1 - 5 of 881 reviews
Reviewed 2 days ago

Springfield has easy traffic and near the airport, just rite for my Biz. Hotel has team spirit, where everyone is ready to work together and provide for guests care. Shirley kept the Breakfast fresh and the room clean. Parking is well lit and felt secure.

Review collected in partnership with this hotel
2  Thank oscarpalacios2659
Response from Katy R, Director of Sales at Best Western Plus Springfield Airport InnResponded yesterday

Thank you for letting our future guest know all about our hotel, we appreciate the feedback and pleased that you found us warm and welcoming. This is exactly what we strive for!

Hotel's Favourite
Reviewed 1 February 2018

This was a great hotel experience. The site itself is not scenic--it's in a sort of industrial area, but the hotel was very clean (shout out to Maria Torres for that!), the staff was very friendly, and the breakfast was well prepared and presented and...More

Review collected in partnership with this hotel
10  Thank sage_autumn
Response from Katy R, Director of Sales at Best Western Plus Springfield Airport InnResponded 2 February 2018

We appreciate your great input on what we all have to offer here at the hotel. Your kind comments truly describe the way we see our work and facilities. Hope to see you again next time you are in the area. Warmest regards, Katy Raney

Reviewed 3 days ago

Checked in late. They sent a cab to pick me up from airport and take me back the next morning. Guess that is what they use for shuttle. Worked just fine for me. Only problem I had was making reservation. Did not get a confirmation...More

Review collected in partnership with this hotel
3  Thank Nancy G
Response from Katy R, Director of Sales at Best Western Plus Springfield Airport InnResponded 3 days ago

Thank you for all the great praise. We appreciate your business! I will speak to my staff and correct the mistake immediately. I am so sorry for any inconvenience this caused.

Reviewed 4 days ago

Well appointed room, clean and comfortable. Mattress was a bit firm for my taste, but no reason to downgrade my experience. A hair dryer in the bathroom would have been a plus, but again, it's absence didn't affect my rating.

Review collected in partnership with this hotel
Thank T8619PZdonna
Response from Katy R, Director of Sales at Best Western Plus Springfield Airport InnResponded 3 days ago

Thank you for all the great praise. We appreciate your business! Our hairdryers are in the drawer under the TV I am so sorry that you weren't informed. I will pass this concern along and correct the issue.

Reviewed 1 week ago

We enjoyed our stay. Very clean room. Great experience at check in. No hassels like other hotels this nice. Love the Jacuzzi tub and large size of the rooms. The place smelled very clean also. We will stay here again if we are in Springfield.

Review collected in partnership with this hotel
1  Thank housedawn92
Response from Katy R, Director of Sales at Best Western Plus Springfield Airport InnResponded 1 week ago

Thank you for all the great praise. We appreciate your business!

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Airport Transportation
Breakfast included
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$86 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Springfield
#2 Green Hotel in Springfield
#2 Romantic Hotel in Springfield
#5 Family Hotel in Springfield
#12 Business Hotel in Springfield
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$86 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Springfield
#2 Green Hotel in Springfield
#2 Romantic Hotel in Springfield
#5 Family Hotel in Springfield
#12 Business Hotel in Springfield
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (29)
Room & Suite (24)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
ArnoW3
11 February 2018|
AnswerShow all 2 answers
Response from Katy R | Property representative |
Yes,we charge $6 a day and shuttle you to and from the airport free of charge.
0
Votes
KYbip
22 January 2018|
AnswerShow all 5 answers
Response from Katy R | Property representative |
Hi, It is exactly 5.4 miles. Hope that helps!
0
Votes
cindy101186
15 January 2018|
AnswerShow all 4 answers
Response from Katy R | Property representative |
Hi, We are 5-8 minutes from the airport.
0
Votes
Room Tips
"None. Room was very nice and location quiet"
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"Only thing I recommend is bring your own pillow if you don't like overly soft ones. Other than that the..."
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"I usually stay on the top floor. Just in case there is noise on top floor."
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"We did not need this but there was no hairdryer."
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