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Holiday Inn Express and Suites Springfield - Downtown

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Holiday Inn Express and Suites Springfield - Downtown
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260 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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Reviewed 1 week ago via mobile

Centrally located. Reasonably priced. Rooms were not really clean enough for my standards. Bed was uncomfortable. Pillows should have been replaced. Housekeeping mainly consisted of changing towels and making the bed. No dusting during the visit. One day they forgot to come altogether! We had to request it at the end of the day! Based on the response of the...

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Helpful?
Thank Anna L
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Anna, Thank you for taking the time to share your concerns about your stay. Your experience with us was well below standard and I sincerely apologize for that. We provide daily full service housekeeping to all guests in house, and I am sorry that we came up short on your service. Please feel free to contact me directly so...

Chesterfield, Missouri
Reviewed 1 week ago

I forgot to check if this was a newer one - I don't think it is. I am a big fan of HIEX's but I prefer to stay at the ones built within the last few years. Great location and friendly, though. I expect at least some general consistency compared to other HIEXes' new furniture and design. If it's not...

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Helpful?
Thank Annette R
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Thank you Annette for leaving us feedback from your recent stay. We are about 10 years old, and recently renovated as of 2 years ago. We are glad to hear that you enjoyed our location and look forward to serving you again! Safe Travels! Christian Roderick Guest Services Manager

Blue Eye, Missouri
Reviewed 2 weeks ago

The room was too hot to sleep in. We called the desk and they said they'd repair or give us a different room, which they did 3 hours later, making us late for the show we had driven to town to see. We communicated this several times and in each case were told they would be "right up.". After the...

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Helpful?
Thank mirepoix417
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Thank you so much for taking the time to leave us such a detailed review of your stay. First of all, I would like to personally apologize for the troubles with your first room and delay in getting you moved. We hold ourselves to high standards when it comes to quickly addressing problems, and clearly we came up short in...

Mountain Home, Arkansas
Reviewed 3 weeks ago via mobile

This hotel is ideally located for a visit to MSU. There is adequate parking, and the area is well lit at night. The hotel is very clean as well. I was disappointed with the hotel WiFi. I was never able to connect, which was frustrating. Also, be aware that this hotel does not have an indoor pool if you are...

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Helpful?
Thank SaraNicole323
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Thank you SaraNicole323 for leaving us such a detailed review. We are so happy that you enjoyed our great location, convenient parking, and clean accommodations! I do sincerely apologize about the issues you had with our high speed 100 MBPS WiFi. Please know that we are currently working to fix the connection in your guest room and surrounding area to...

Reviewed 4 weeks ago via mobile

I've stayed in this location several times for business and personal travel. The rooms are always clean and the proximity to downtown and the rest of Springfield is ideal for me. It is also right next to the Springfield Cardinals AAA baseball stadium. I have to agree with another reviewer regarding the thinness of the walls, ceilings, and floors. You...

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Helpful?
Thank Brett W
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Hi Brett, Thank you for taking the time to leave us such a descriptive review of your past stays. We are happy to know that you are always satisfied with our excellent cleanliness, prime downtown location, and the fact that you can catch a Cardinals game from your room! I am sorry to hear that we did not overly impress...

Kansas City, Missouri
Reviewed 4 weeks ago via mobile

Overall this is a very nice hotel! The decor is pleasant, the rooms are large and the beds are comfortable. Breakfast has a good selection and the commons areas are beautifully decorated. It's even a short distance to downtown and in walking distance to Missouri State University. That being said the walls are sooo thin. At 7:30 I could hear...

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Helpful?
Thank Molly S
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Hi Molly, Thank you so much for taking the time to leave such a detailed review of your stay with us. I am so happy that you enjoyed our pleasant decor, great rooms, and delicious breakfast. However, I am very sorry to hear about the issues with noise during your stay. Upon first reading your comments, I immediately looked into...

Anderson, Missouri
Reviewed 2 February 2017 via mobile

Went for a one night get away from home. Great location. Proximate to Flame Steakhouse and Wine Bar and many other restaurants we would love to try on future visits. Friendly staff and great service!! Room was clean - comfortable king size bed and excellent pillows! Wish I could find the same ones for home!

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Helpful?
Thank mccooper40
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Thank you McCooper40 for a wonderful review! We are thrilled that you liked our great location and relaxing beds as much as we do! :) If you would like, contact me directly and I will see what I can do to help get you a few pillows for yourself. The next time you visit, we will continue to give you...

Reviewed 1 February 2017

We stayed here while attending an event at MSU campus. The hotel was great! Very clean, friendly staff, wonderful breakfast room. It was winter so we didn't use but appeared to have a great outdoor pool and gathering space. We were within easy walking distance to the campus and Hammon Stadium.

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Helpful?
Thank Jodi N
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Thank you Jodi! Your great review was a pleasure to read. We are so happy to hear that you had a great time and were able to take advantage of our delicious breakfast and awesome staff. We know deciding on the right college with your kids is never easy, but we're happy that we could do our part to help!...

Roseburg, Oregon
Reviewed 13 December 2016 via mobile

Book here after a one night stay at a not so good place in town (baymount). What a great find! Big suite room, king bed that is comfortable, couch and tables, all in good shape. Breakfast was nice too, the regular stuff but plenty of it, cinnamon buns (hot), buffing, toast, cereal and yogurts, etc. Even cookies in the lobby...

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Helpful?
Thank Segmead
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

We love hearing great reviews like this! Thank you Segmead for bringing a smile to my face. We take great pride in offering such a wide range of amenities, many of which you mentioned. The fresh baked cookies are definitely my favorite :) We hope to see you again soon! Christian Roderick Guest Services Manager

San Francisco, CA
Reviewed 6 December 2016

I stayed here for 1 night while on a business trip. This is an excellent Holiday Inn Express. Nothing fancy, but a great stay. The rooms were clean and well-appointed. The bed was comfortable, and the room was large and well laid-out. The bathroom was up to date and clean. Internet was free, and speeds were good. The staff were...

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Helpful?
Thank VivekSub
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Thank you for the terrific review! We are delighted to hear we were able to provide you with a great stay. We always strive to provide a great value when travelling and we hope to see you again soon! Christian Roderick Guest Services Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Springfield, MO. Located in the heart of downtown Springfield, MO on Historic Route 66 with Jordan Valley Park and across from Hammons Baseball Field; home of the Springfield Cardinals. You will be amazed at our convenient locations which is within walking distance to Missouri State University, Shrine Mosque, Drury University, and the U.S. Federal Court House. Located on a few minutes from Bass Pro Outdoor World and Wonders of Wildlife Zooquarium, Kraft/Altria, 3M, Turblex/Siemens, Ozark Technical Community College, O'Reilly Auto Parts, General Council of the Assemblies of God World Headquarters, Mercy Hospital, Cox Hospital and Battlefield Mall. The oversize rooms and suites are tastefully decorated in Mission Style furnishings featuring flat screen TVs, well-lit ergonomic work area, complimentary wireless high speed internet and the SIMPLY SMART Bath experience. Feel at home in the Great Room where you can enjoy our complimentary breakfast or unwind with friends after a long day overlooking the courtyard and pool or checking emails on our complimentary WiFi. Relax and enjoy with our indoor and outdoor hot tub, outdoor pool, fitness center and guest laundry facilities. Most importantly, this hotel features the best staff in Springfield, just waiting to meet you and help create a memorable experience ..Perhaps, you would agree that when in Springfield, the Express is the only SMART place to stay! ... more   less 

Additional Information about Holiday Inn Express and Suites Springfield - Downtown

Address: 1117 E Saint Louis St, Springfield, MO 65806-2527
Region: United States > Missouri > Springfield
Price Range: RM478 - RM788 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Springfield - Downtown 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Springfield Hotel Springfield
Holiday Inn Springfield
Holiday Inn Express Springfield Mo
Springfield Holiday Inn
Hotel Style:
#6 Family Hotel in Springfield
#9 Green Hotel in Springfield
#18 Business Hotel in Springfield
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Questions & Answers

Questions? Get answers from Holiday Inn Express and Suites Springfield - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did hear a bit of road noise from East St Louis St. I would request a room across hall on the backside of building in the future”
 of 5 bubbles jodin106, 31 Jan 2017 | Read review
“Be sure to not plan on any sleep during housekeeping hours.”
 of 5 bubbles JimmyJ358, 1 Dec 2016 | Read review
“Don't get room 200. You hear doors banging shut all night.”
 of 5 bubbles Giro20_Hike4Life, 19 Sep 2016 | Read review
“Handicap rooms are huge and have walk in shower and a roll out bed, microwave and fridge.”
 of 5 bubbles barbaram401, 4 Aug 2016 | Read review
“we had a 1st floor and it was very quiet next to the pool area.”
 of 5 bubbles 436jrl, 7 May 2016 | Read review
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