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Holiday Inn Express and Suites Springfield - Downtown

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Holiday Inn Express and Suites Springfield - Downtown
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254 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express and Suites Springfield - Downtown
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Showing 252: English reviews
Oldham, United Kingdom
Reviewed 2 October 2015

The room itself was clean and adequate. Not much to d in this hotel. However, at the time there was work going on at the hotel and we were allowed to use the facilities at the neighbouring Plaza Hotel. Breakfast was included in the price and it was elf serve. There were eggs, toast, hash browns and pancakes. Quite enough...

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Helpful?
3Thank Lesley B
IHGCare, Guest Relations Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Lesley B, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our rooms to be clean. However, we would like to apologize for the less than satisfactory breakfast experience you had. We give the utmost importance to our guest comments as they help us improve...

Lebanon, Missouri
Reviewed 1 October 2015

I was at this hotel this past weekend for a CrossFit competition and it was really great. It was maybe 3 blocks from where the competition was held at the Springfield Expo Center. Close to the main downtown area, lots of great restaurants nearby. The front desk person I talked to about suggestions for places to eat seemed knowledgeable about...

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Helpful?
3Thank TravelCarol82
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear TravelCarol82, We love CrossFit competition weekend! And, we love that you made a choice to stay with us! Our location to the Convention Center, Expo Center, and everything Downtown Springfield has to offer makes us an ideal choice for your accommodations. We hope to see you next year! Best Wishes, Denis Schmidt, General Manager

Hiwasse
Reviewed 28 September 2015 via mobile

First of all they gave away our RESERVED room because someone wanted to extend their stay. Next I found two condoms and a loose prescription pill when I pulled out the sofa bed that had obviously NOT been cleaned. I have a two year old and thank God that I found the pill before him! When I told the front...

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Helpful?
6Thank Natlynn P
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Natlynn P, We greatly appreciate you taking the time to bring this matter to our attention and apologize for horrific discovery in your room. As you can see by the many satisfied guests comments on TripAdvisor and social media, we take pride in the cleanliness of your guest rooms as we are displeased with ourselves with the incident as...

Collinsville, Illinois
Reviewed 18 September 2015

I have stayed at this property now several times. It is conveniently located to downtown Springfield and Hammons Field where the AA Springfield Cardinals play (a must visit if they are in town). It is also one of the closest (and nicest) hotels close to the Missouri State University campus. The breakfast is very nice. The rooms are quite nice...

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Helpful?
4Thank Jim A
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Jim A, Thank you for recognizing one of our exceptional associates, Lisa, for making your stay special. Our focus on guest services, cleanliness, and you is what separates us from our competition. We hope to welcome you back to our beautiful hotel and provide you with a "Home Away From Home" during your travels. Sincerely, Denis Schmidt, General Manager

Chesterfield, United Kingdom
Reviewed 16 September 2015

We booked in here on a Loyalty Points stay and as it was a quiet Sunday night we got an upgrade to a suite - sweet! However, we had to wait for an hour for availability. This is a large Hotel, right on Route 66 with plenty of residents parking. Our twin Queen suite was spacious, well equipped and comfortable....

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Helpful?
3Thank jandlUk
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear jandlUK, Thank you for taking the time to review our wonderful hotel. My only wish is you had a more enjoyable stay with us than just Adequate. We strive to exceed our guests expectations at every opportunity. Unfortunately, we missed our goal with your visit. We hope you will give us another opportunity to show our outstanding performance next...

Gardendale, Alabama
Reviewed 15 September 2015 via mobile

Recently opened after renovation. Great outdoor pool with classy poolside furniture. Clean, bright and fresh rooms. Friendly and helpful staff. Walking distance to Springfield Cardinals AA stadium. Short hop to bustling downtown with great restaurants and clubs. Perfect family and business hotel. Roomy breakfast area. Highly recommend it.

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Helpful?
3Thank Donald C
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Donald C, Thank you for the 5-star review! We are so pleased you enjoyed our beautiful hotel and everything it has to offer our special guests. We hope to see you again soon on your next visit to Springfield. Sincerely, Denis Schmidt, General Manager

Olympia, Washington
Reviewed 14 September 2015 via mobile

Before booking this hotel you need to know it is being remodeled, so the rooms are tired. However, the staff are very pleasant. If you workout, you get keys to visit the next door hotel to use their facility. For more quiet rooms stay parking lot side .

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Helpful?
2Thank onemarcat
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Onemarcat, Thank you for your recent review of the Holiday Inn Express and Suites Downtown. We appreciate you taking time to write us. However our beautiful hotel is not under renovation at this time as all areas of the hotel our fully decorated and operational with our mission style as show in our Tripadvisor pictures. Our fitness center is...

Reviewed 7 September 2015 via mobile

I travel about 70% of the year and stay in many different levels of hotels. I was very impressed with the property and staff. My room seemed new it was so clean. I thought the property was new as it was so fresh and clean. After asking I found out it wasn't. Kudos to management! Nina was extremely out going...

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Helpful?
2Thank Bridger66
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Bridger66, To be given an outstanding 5-star review of our beautiful hotel and wonderful team is an honor. We take pride in providing our guests with quality, clean accommodations with friendly, outgoing service at every opportunity. I am very pleased we were able to exceed your expectations, as is our goal. Safe Travels, Denis Schmidt, General Manager

Reviewed 16 August 2015 via mobile

We were going to a Springfield Cardinal game and stayed here. It was great to be able to walk across the street for the game. The hotel was newly remodeled so it was clean, beds were comfy, and the breakfast was nice. Definitely will stay here again.

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Helpful?
3Thank Tracy B
Travel365417, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Dear Tracy B, We are so very happy you enjoyed our beautiful hotel, its accommodations, and location to the Springfield Cardinals. Our team takes great pride in providing our guests with excellence in all areas of your overall satisfaction. We look forward to your next visit with us! Sincerely, Denis Schmidt, General Manager

Springfield, Missouri
Reviewed 12 August 2015 via mobile

Excellent hotel beginning with the reservation and Adian she was so knowledgeable and helpful and very patient with my tons of questions. Another thing about Adian is if she did not know she took the extra time to ask instead of just guessing and possibly giving incorrect information. After talking to her I was very excited about our stay. Then...

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Helpful?
3Thank lashena w
Robert H, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

On behalf of the entire team, thank you for your positive comments regarding your stay at the Holiday Inn Express and Suites Downtown. We are so humbled by your feedback and we truly value your loyalty!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Springfield, MO. Located in the heart of downtown Springfield, MO on Historic Route 66 with Jordan Valley Park and across from Hammons Baseball Field; home of the Springfield Cardinals. You will be amazed at our convenient locations which is within walking distance to Missouri State University, Shrine Mosque, Drury University, and the U.S. Federal Court House. Located on a few minutes from Bass Pro Outdoor World and Wonders of Wildlife Zooquarium, Kraft/Altria, 3M, Turblex/Siemens, Ozark Technical Community College, O'Reilly Auto Parts, General Council of the Assemblies of God World Headquarters, Mercy Hospital, Cox Hospital and Battlefield Mall. The oversize rooms and suites are tastefully decorated in Mission Style furnishings featuring flat screen TVs, well-lit ergonomic work area, complimentary wireless high speed internet and the SIMPLY SMART Bath experience. Feel at home in the Great Room where you can enjoy our complimentary breakfast or unwind with friends after a long day overlooking the courtyard and pool or checking emails on our complimentary WiFi. Relax and enjoy with our indoor and outdoor hot tub, outdoor pool, fitness center and guest laundry facilities. Most importantly, this hotel features the best staff in Springfield, just waiting to meet you and help create a memorable experience ..Perhaps, you would agree that when in Springfield, the Express is the only SMART place to stay! ... more   less 

Additional Information about Holiday Inn Express and Suites Springfield - Downtown

Address: 1117 East Saint Louis Street, Springfield, MO 65806
Region: United States > Missouri > Springfield
Price Range: RM468 - RM659 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Springfield - Downtown 2.5*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and IHG so you can book your Holiday Inn Express and Suites Springfield - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Springfield Hotel Springfield
Holiday Inn Springfield
Holiday Inn Express Springfield Mo
Springfield Holiday Inn
Hotel Style:
#6 Family Hotel in Springfield
#9 Green Hotel in Springfield
#18 Business Hotel in Springfield
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Questions & Answers

Questions? Get answers from Holiday Inn Express and Suites Springfield - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did hear a bit of road noise from East St Louis St. I would request a room across hall on the backside of building in the future”
 of 5 bubbles jodin106, 31 Jan 2017 | Read review
“Be sure to not plan on any sleep during housekeeping hours.”
 of 5 bubbles JimmyJ358, 1 Dec 2016 | Read review
“Don't get room 200. You hear doors banging shut all night.”
 of 5 bubbles Giro20_Hike4Life, 19 Sep 2016 | Read review
“Handicap rooms are huge and have walk in shower and a roll out bed, microwave and fridge.”
 of 5 bubbles barbaram401, 4 Aug 2016 | Read review
“we had a 1st floor and it was very quiet next to the pool area.”
 of 5 bubbles 436jrl, 7 May 2016 | Read review
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