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Holiday Inn Express & Suites - Medical District

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Holiday Inn Express & Suites - Medical District
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176 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites - Medical District
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Showing 175: English reviews
Level Contributor
165 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 21 August 2015 via mobile

Awesome hotel!!! The front desk staff, but more importantly the housekeeping supervisor is fabulous!!! Hate I didn't get her name!!! She went above and beyond to accommodate us "day" sleepers!! Offered to leave us extras or try to clean around our schedule!!! Then remembered us when there was an fire alarm test!!!! Just extraordinary service!!!! The hotels room and common... More 

Helpful?
Thank SSSandMar
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

Wow! Thank you first and foremost for staying with us! And I promise to carry forward your great comments about our executive housekeeper (Loey) to her. She has always put the guests first in any way she can. The day of the alarm testing we all wanted to be sure our guests were alerted and Loey thought of you first!!!... More 

Mayview, Missouri
Level Contributor
122 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 11 August 2015

I stayed at this hotel for business purposes. I didn't get to check in until very late so I didn't get a chance to take in all of the amenities. The beds were very comfortable and I loved the choice of either a soft or firm pillow. The room was clean and spacious. The only thing was I could hear... More 

Helpful?
2 Thank farmtravelers
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

We first want to thank you for your awesome comments regarding our staff and our hotel. We are so glad that you loved your room and staff and breakfast! Please know that we will be passing along your concerns (along with many other guests around) regarding the need for greater soundproofing around elevators and between rooms. Getting a great night's... More 

Huntington, West Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 July 2015 via mobile

Super clean rooms with free breakfast. Can't beat those cinnamon rolls! This is either a new hotel or newly remodeled or else they have a super human cleaning staff. We stayed in a suite since we hAve a large family. Very roomy.

Helpful?
2 Thank James L
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

Thank you so much not only for staying with us but for taking the time to write your compliments regarding our hotel. My staff always tries to meet not only our hotel's and IHG's expectation but more than anything, our guests expectations and then some! We hope to have you and your family stay again with us!! More 

1 review
Reviewed 29 June 2015

My experience was excellent! The hotel was spotless and beautiful. The room was large and extremely nice. And the breakfast was great! The staff was very friendly and helpful. Cindy Reed was especially helpful in arranging our reservations.

Helpful?
Thank Marilee F
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

We are so happy to hear that your stay was great for you and your group! Thank you for selecting our hotel for your travel needs! We know there are many others to chose from and we are so grateful you chose ours. Cindy Reed always strives to ensure our guests expectations are met - we are very proud to... More 

Little Rock
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2015

Very nice , clean. Recently just remodeled. We always try to stay at HIE when ever possible. Easy access. It didnt bother me but if you have to have complete silence too sleep you need to request an even number room because the odd numbered rooms are on the interstate side and you will get some noise from that.

Helpful?
Thank Arkansas50
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

Thank you for always staying with Holiday Inn Expresses! We certainly love our guests and want to make their stays as great as possible and appreciate the time you took to acknowledge your stay with us! More 

1 review
Reviewed 19 June 2015

I had a large group staying and Cindy, the reservation agent, made sure everyone was taken care of, even calling me before we arrive to make sure I had received the best rate and that our reservations were exactly how we had requested.

Helpful?
Thank Jill F
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

We agree that Cindy, our sales director, does a great job in ensuring everyone in groups are well taken care of from the point of making the reservation to the check out. Thank you for selecting our hotel for your travel needs for your group! We hope to have you again next year! More 

Russellville, Arkansas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 June 2015 via mobile

Booking the day before was easy as well was checking in. The girls at the front were friendly and got us checked in fast. Our room was near spotless and rather roomy for the price. About 20 minutes after making it into the room we received a courtesy call to ensure the room met our expectations. We heard very little... More 

Helpful?
Thank Trish12614
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

Thank you first and foremost for taking the time to acknowledge your stay and for all of the wonderful comments. We always strive to make every guest feel welcomed and at home. You will be happy to know (as we are!) that the road construction near our hotel (previously preventing entrance to Monastery Road from the East) has been completed... More 

Kansas City, Missouri
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 June 2015

This was the 7th and now last time that I will be staying at this hotel. I made my reservation months ago, and since I had stayed here 6 previous times, I knew to request a top floor room in the back away from the freeway. The Monday before my Friday arrival, I called to double check. Yes, they had... More 

Helpful?
1 Thank Tere D
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

First and foremost I sincerely apologize that your last stay with us was disappointing for you. I want to assure that in every reservation we always do all we can to accommodate each and every special guest request. It is unfortunate that we are not always able to do so. We take it as a request and we take it... More 

Deltona, Florida
Level Contributor
207 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 6 June 2015

We stayed here on our return to Florida last week. Comparing similar hotels in similarly touristy areas - this one was a little over priced at $156. The room was nice and the furnishings were fine. The other little issue I had is breakfast starting at 630. Who wants to wait around and why not start at 6 like everyone... More 

Helpful?
Thank frmrtvlagt
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

I am so sorry that you were not taken care of during breakfast time - yes our normal breakfast hours during the work week is 6:30 am but we have always tried to help guests with whatever foods we have available and ready to eat earlier if we are aware of their needs. I appreciate your comments as we cannot... More 

Saint Louis, Missouri
Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 May 2015

We stayed at this location and the room was great, the staff were fantastic, The breakfast was great they had Hot food , Eggs, Sausage, also cinnamon Rolls that were great. This will be our new choice when we stay in Springfield.

Helpful?
Thank jr L
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review

We love having families stay with us! I appreciate the fact that you took time out of your busy day to write this fabulous review! Please come back again soon! We hope to never disappoint! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Holiday Inn Express & Suites - Medical District

Address: 310 E Monastery, Springfield, MO 65810-2796
Region: United States > Missouri > Springfield
Price Range: RM460 - RM679 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites - Medical District 3*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites - Medical District Hotel Springfield
Holiday Inn Express And Suites - Medical District
Comfort Suites Springfield
Springfield Comfort Suites
Hotel Style:
#2 Family Hotel in Springfield
#13 Romantic Hotel in Springfield
#21 Business Hotel in Springfield
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites - Medical District staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Everything was fine.”
 of 5 bubbles Joegilliam, 29 Nov 2016 | Read review
“The staff knew my husbamd was there for business and put us on the 4th floor...she said it was the quietest.”
 of 5 bubbles Missouri55, 23 Jun 2016 | Read review
“End of hall away from elevators, top floor, opposite the side that is near the highway.”
 of 5 bubbles 755RachelM, 24 May 2016 | Read review
“We were in 107 just down from front desk area. It was quiet and close to fire exit. I always appreciate that.”
 of 5 bubbles lordfairfax2014, 22 Jan 2016 | Read review
“The Freeway runs along the front of the hotel so the back would be quieter.”
 of 5 bubbles rannydef, 27 Dec 2015 | Read review
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