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WoodSpring Suites

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Traveller (2)
Room & Suite (17)
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Overview
  • Excellent55%
  • Very good17%
  • Average4%
  • Poor4%
  • Terrible20%
Travellers talk about
Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (82)
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11 - 15 of 80 reviews
Reviewed 18 September 2017

Worse Hotel Experience in my life! On 12/16/2017 about 5:20 PM room 112, I checked into your hotel and was told the room was not ready. I asked how long it would take to have the room ready and was told about 1 hour. I...More

2  Thank ronaltic
Response from Heather L, Guest Relations Manager at WoodSpring SuitesResponded 19 December 2017

I'm sorry you did not enjoy your stay with us. We'll be sure to look into everything you've brought to our attention.

Reviewed 18 September 2017

Booked because told room had kitchenette, but no turntable in microwave oven, no cookware, no coffee maker, no cutlery, no crockery and cable TV limited because remote did not match television. WIFI an additional charge despite internet showing free. Staff said usually able to supply...More

Thank bmw2002014
Response from Heather L, Guest Relations Manager at WoodSpring SuitesResponded 19 December 2017

I'm sorry you had this experience at our hotel.

Reviewed 23 August 2017

I had a wounderful stay for a week while I was in town for my job . The rooms was very cleaned I was very satisfied for the amount of money I paid I got more than what I asked for, the the front desk...More

Thank sadimomof2
Response from Heather L, Guest Relations Manager at WoodSpring SuitesResponded 28 August 2017

Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. It is nice to see your positive feedback on the cleanliness of the property and our...More

Reviewed 6 August 2017

My stay was wonderful July 22 thru 30th. I am back for another week. Staff is attentive to my needs, the on site laundry is a plus, kitchenette gives that at home feel; which is a money saver. But if you just have a knack...More

Thank Tootuff8
Response from Heather L, Guest Relations Manager at WoodSpring SuitesResponded 28 August 2017

Thank you so much for commenting on your recent stay with us. We are so glad you chose to stay with us. We are also glad you found us conveniently located, found the rooms to be clean and our staff friendly. We do hope you...More

Reviewed 26 July 2017

The hotel location was good I kind of like not staying in a busy area, Chelsea stood out she was fantastic. My overall experience was positive. I would recommend to anyone that would ask. Room was cleaned the kitchen area was efficient and enjoyed my...More

Thank reycruz45rc
Response from Heather L, Guest Relations Manager at WoodSpring SuitesResponded 2 August 2017

We appreciate you taking time to share your comments with us about our staff. We consider them one of our most valuable assets and couldn’t function without them. We will share your comments with them in hopes of continuing to provide a positive experience for...More

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$46 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Springfield
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Suites
Details
Price range
US$46 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Springfield
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Suites
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Traveller (2)
Room & Suite (17)
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Room Tips
"Not sure, I just needed a place to sleep for a night"
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"Check room before you book, observed some guests refuse to stay because room booked not clean (at 5pm)"
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"pay a little more and go to another hotel"
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"I already had reservations, but didn't get the room, because it was already occupied."
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