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University Plaza Hotel and Convention Center

Expedia.comUS$92*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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University Plaza Hotel and Convention Center
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969 Reviews from our TripAdvisor Community

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Showing 967: English reviews
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Bonnots Mill, Missouri
Reviewed 6 days ago NEW

They tried to charge $30 more than the price received at booking. Once shown my email with lower rate it was changed without apology. they also would not show me the mystery email that they said showed the higher rate given to me. The interior of hotel also feels dated and as for security, our room door did not always...

Review collected in partnership with this hotel
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Helpful?
1Thank l0ve90
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to provide us with a rating regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and services! I will review your post with my Front Desk staff. We look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely,...

Saint Louis, Missouri
Reviewed 1 week ago

Ive been staying at this hotel for over 10 years. On my last stay I was notified the breakfast would be 10.95 per person! Really?! After paying $150 per night for a room and they cant offer breakfast?? So, I will now be staying at their competitor next door!

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Helpful?
2Thank jeffj8491
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to provide us with a rating regarding your stay with us at University Plaza. We do offer room rates that include breakfast each day. We hope to be your host again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General Manager University Plaza Hotel & Convention Center brent.parker@jqh.com

Wildwood, Missouri
Reviewed 1 week ago via mobile

Wyatt and Rosa went above and beyond their service for our family! Working at a hotel bar has to be pretty hard! They provided great service, friendly chats and most of all dealt with our craziness! Thank you for taking great care of us! We will definitely be back! The Edmistons - stayed on May 12-14, 2017.

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Helpful?
1Thank debvb14
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I have shared your comments with my entire team, including directly with both Rosa and Wyatt! We look forward to hosting you again the next time your travels bring you...

Lebanon, Missouri
Reviewed 1 week ago

I was really disappointed in the room and the shape it was in since this is suppose to be a high end motel. There were several maintance problems in the bathroom.The room could have been cleaner. However, my two grandkids were allowed to swim and they had a fabulous time playing in the pool.

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Helpful?
1Thank Carol J
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. We do have plans in place for guestroom updates toward the end of the year. We look forward to hosting you again the next time your travels bring you back...

Reviewed 2 weeks ago

I really enjoyed staying at the University Plaza. Room service was great and the bed was very comfortable. The food at the Terrace Grill was also good. I liked that there is a Starbucks right in the hotel.

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Helpful?
Thank amandabU50VI
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

North Chicago, Illinois
Reviewed 2 weeks ago via mobile

Good place to stay nice breakfast Room big great bed nice at the 9th floor😁 Food very good Shuttle drivers very informative with detail of the city and they will take you where you need to go Great people ❤️

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Helpful?
Thank Patrizia081962
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

St. Louis,Mo
Reviewed 2 weeks ago

This hotel as mentioned is in a really good location. if you are traveling for business, there are plenty of good size meeting rooms.The atrium in the middle is really nice and offers lots of places to sit. One problem that I had with that is their policy that you can not sit there and eat anything that has not...

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Helpful?
1Thank Justjaneth
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. If you would send me a note with your name, I would like to inspect the room you stayed in. All of our rooms should have blackout drapes behind the...

Springfield, Missouri
Reviewed 2 weeks ago

The room: Clean, neat. No microwave or refrigerator. Considering the rates the room should have had those amenities. There was a Keurig single cup coffee pot in the room. It did not work. This was a 2 night stay for me, I reported the non functioning pot to the desk clerk who assured me it would be repaired. When I...

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Helpful?
1Thank Ben A
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. I will share your comments with my management team in an effort to ensure these issues are isolated occurrences. We look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General Manager University Plaza...

Reviewed 2 weeks ago

Great experience from the moment we stepped in the door. Beds were very comfortable and the room was large and clean. Breakfast was all fresh not your run of the mill hotel breakfast. Would stay here again when in the Springfield area.

Review collected in partnership with this hotel
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Helpful?
Thank skgarner
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

Blacksburg, Virginia
Reviewed 3 weeks ago

We stayed three nights on a business trip. The rooms were clean and well appointed and the staff was uniformly friendly. The breakfast was very good, including fresh-cooked oatmeal, which my spouse deeply appreciated. This isn't a luxury hotel, but for what it is, it had no downside for us.

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Helpful?
Thank Chuck W
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its Class! Experience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield• Close to area businesses and recreational attractions• Extensive amenities including the full-service Grove Spa, Q Street Perk proudly serving Starbucks, indoor and outdoor pools, and business center ... more   less 

Additional Information about University Plaza Hotel and Convention Center

Address: 333 S John Q Hammons Pkwy, Springfield, MO 65806-2543
Region: United States > Missouri > Springfield
Price Range: RM464 - RM597 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 272
Reservation Options:
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Also Known As:
University Plaza Hotel Springfield
Hotel Style:
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from University Plaza Hotel and Convention Center staff and other travellers.
6 questions
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Questions? Get answers from University Plaza Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“verify door is secure. often our door would not completely auto shut. ”
l0ve90, 20 May 2017 | Read review
“OLD Rooms! Door didn't even close properly.”
jeffj8491, 16 May 2017 | Read review
“Stay somewhere else.”
benaJ9581ZL, 8 May 2017 | Read review
“Upper floors are better -- no noise from downstairs.”
ChuckW561, 3 May 2017 | Read review
“Better room was on eighth floor, north side. Poorer room was on fourth. ”
jamespC2568FX, 28 Apr 2017 | Read review
5 of 5
Expedia.com
US$92* /night
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Booking.comUS$119
Hotwire.comUS$92
Official WebsiteUS$107
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*Disclaimer
Prices are for 1 room, 2 adults
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