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University Plaza Hotel and Convention Center

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University Plaza Hotel and Convention Center
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929 Reviews from our TripAdvisor Community

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Showing 927: English reviews
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Hurst, Texas
Reviewed 3 days ago NEW

needs remodeled , outdated, , bath vey bad, the worst ever, door in way in room 124. no fridge, no microwave, popcorn ceiling, needs new paint. would be very hard with children in bath, or a larger person.

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Helpful?
Thank Fran W
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. You will be glad to know that we are planning guestroom updates this fall! We look forward to hosting you again the next time your travels bring you back to...

Fairfield Bay, Arkansas
Reviewed 3 days ago NEW

I loved the decor, it was modern while classic. The service was above par, they will go above a beyond to make your stay comfortable. The restaurants had wonderful food and the waterfall in the lounge area was relaxing. We will stay here again when we are in Springfield.

Review collected in partnership with this hotel
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Helpful?
Thank Notzrn
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

St. Louis, Missouri
Reviewed 3 days ago NEW

I thoroughly enjoyed my stay. The room was comfortable and clean, the location easily walkable to good restaurants, and the staff terrific. I was there for a conference and the meeting rooms were convenient and the catering good.

Review collected in partnership with this hotel
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Helpful?
Thank lorrig500
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your conference and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

Russellville, Arkansas
Reviewed 3 days ago NEW

Bathroom is a bit dated and small but everything was clean. All of the staff are very friendly and the spa was awesome. Breakfast was purchased at reservation and was very good, too. The hotel is very close to downtown restaurants within walking distance. We will stay here again!

Review collected in partnership with this hotel
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Helpful?
Thank Donna A
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

Fort Smith, Arkansas
Reviewed 3 days ago NEW

Room thermostats do not work and my room was uncomfortably cold the first night. Second night after the weather had warmed outside, the room was OK. If there's a cold snap, you will need a night cap for sleeping comfortably

Review collected in partnership with this hotel
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Thank V8429JFrobertf
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I will share your post with our Engineering team regarding the heating issue. Our system is set up to operate both heating and cooling regardless of the time of year....

Reviewed 3 days ago NEW

I attended a conference at this Hotel, and even though I was not a "guest" at the hotel, I cannot say enough about how great the staff was! I asked Susan, the manager, if there was a privacy room I could use to pump throughout the conference as I am a nursing mother. Susan completely accommodated my needs and made...

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Helpful?
Thank Abby C
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear that Susan provided such personalized attention to you during your visit and will make sure to share your post with her at our next staff...

St. Charles, Missouri, United States
Reviewed 3 days ago NEW

We stayed at this hotel on a week night for a college visit. The room was very spacious and comfortable. The shower was wonderful with a powerful spray. The breakfast buffet was delicious but we didn't notice that there was a chef making personal omelettes until AFTER we got the eggs from the buffet! :( Ugh! Our ice machine on...

Review collected in partnership with this hotel
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Helpful?
Thank Heather G
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I will let our Engineering team know about the ice machine so that we can get that corrected right away. We look forward to hosting you again the next time...

Reviewed 6 days ago NEW

Lobby is great; atrium is beautiful. Rooms are beginning to show their age - lots of wear and tear around the edges. Could hear the tank in the toilet refill periodically all night; Room was clean and tidy, just worn down. Bed was comfortable.

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Helpful?
Thank R E
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. You will be glad to know that we are planning guestroom updates this fall! I will also notify our Engineering team about the toilet issue so that we can make...

Grove City, Ohio
Reviewed 1 week ago NEWvia mobile

The hotel is spacious, easily accessed, plentiful parking, and in-house dining. The room itself is nicely appointed. Plenty of amenities. A little worn and the front room is rather dark. Housekeeping was hit and miss. Sometimes good, sometimes poor and sometimes non-existent. The quality has slipped from years past.

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Helpful?
Thank FUL-QWVR
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. You will be glad to know that we are planning guestroom updates this fall! We look forward to hosting you again the next time your travels bring you back to...

Columbus. Ohio
Reviewed 1 week ago

We were in town for a large all-day meeting. The conference facility was nice. We requested a room on a low floor near the elevator so we could have access to the guest room on breaks. Our room could not have been farther from the elevator. So we ran up and down the stairs. The sleeping room was average--reasonable size,...

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Helpful?
Thank peebs777
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I apologize for not being able to get you closer to the elevator. I will provide a copy of your post to our Front Office Manager for her review. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its Class! Experience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield• Close to area businesses and recreational attractions• Extensive amenities including the full-service Grove Spa, Q Street Perk proudly serving Starbucks, indoor and outdoor pools, and business center ... more   less 

Additional Information about University Plaza Hotel and Convention Center

Address: 333 S John Q Hammons Pkwy, Springfield, MO 65806-2543
Region: United States > Missouri > Springfield
Price Range: RM443 - RM611 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 272
Reservation Options:
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Also Known As:
University Plaza Hotel Springfield
Hotel Style:
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from University Plaza Hotel and Convention Center staff and other travellers.
6 questions
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Questions? Get answers from University Plaza Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Comfortable and Clean”
 of 5 bubbles Notzrn, 24 Mar 2017 | Read review
“Add your breakfast buffet tickets to your reservation WHEN YOU BOOK THE ROOM. The cost per person is $5 online and $10.95 in person.”
 of 5 bubbles 700heatherg, 24 Mar 2017 | Read review
“I'd say ask to be higher than 3rd or 4th floor ...”
 of 5 bubbles jaf1944, 7 Mar 2017 | Read review
“This hotel books up fast.”
 of 5 bubbles 167KarenC167, 6 Mar 2017 | Read review
“Wheelchair travelers..Be aware the Roll-In shower is only available in King bedroom. Higher floors, better views.”
  • tight squeeze into bathroom
  • looking down from 8th floor
  • Man with power tools! ~8th floor view towards Historic Dist.
  • good size standard room, queen beds. (but no micro or fridge)
 of 5 bubbles lindabD2989FG, 3 Mar 2017 | Read review
5 of 5