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University Plaza Hotel and Convention Center

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University Plaza Hotel and Convention Center
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906 Reviews from our TripAdvisor Community

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Showing 904: English reviews
Joplin, Missouri
Reviewed 4 weeks ago

Stayed here for a 2 day conference. Was extremely pleased with the facilities, staff, and services. The rooms were outfitted with modern amenities. The meeting room was a perfect fit for our needs and the staff kept it well stocked in between sessions. We ate all of our meals there and I was pleasantly surprised to find that it was...

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Helpful?
Thank Nathan C
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and the food we provided to you and your co-workers. We look forward to hosting you again the next time your...

Suffolk, Virginia
Reviewed 4 weeks ago

It was great, except that there were a couple of times when it took awhile for the shower water to heat up. The breakfast was very good. It had a station for personalized omelettes and for waffles. The staff was very accommodating when I brought something to their attention.

Review collected in partnership with this hotel
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1Thank jwiser2017
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

Bloomington, Illinois
Reviewed 4 weeks ago

Construction was annoying. Children's group was booked at same time...children were not managed. Latch in door looked like it was about to fall off. Bar was only open to 10:00, not optimal when constrained to the hotel.

Review collected in partnership with this hotel
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Thank brucelQ687DR
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. I apologize for any challenges our construction and other guests created for you. The staff works very hard to control the activities of the youth that stay at the hotel but it is often difficult to address all of the potential issues. Additionally,...

Nixa, Missouri
Reviewed 4 weeks ago

Overall I was rather pleased with my stay at this hotel. I was in town for a business trip and it was nice to have a central location within Springfield. I really enjoyed the coffee shop though I do not remember the name of it and I especially enjoyed talking with Taylor and Eli a few mornings out of the...

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Helpful?
Thank chiefsfanman555
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. We have shared your comments with Eli and Taylor in Q Street Perk! They were excited that their efforts made an impression on you. I am glad to hear you...

Wentzville, Missouri
Reviewed 5 weeks ago via mobile

I called to book a room one evening and Chelsea was the only person at the front desk. Most hotels don't hesitate to keep you on hold forever, but she was very professional, got my name and number and called me back. They unfortunately didn't have any availability for the weekend we needed but next year when my daughter has...

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Helpful?
Thank Er1kaS
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience when speaking with Chelsea at the front desk. We take great pride in providing our guest with exemplary service whenever we encounter them. I wish that we had been able to accommodate you and your family during this trip but look forward to hosting you the next time your travels bring...

Dixon, Missouri
Reviewed 19 January 2017

Great hot breakfast if you use their reservation system. But, if you reserve thru another online reservation system you go without unless you pay a rather stiff price. Now, it my inform you about this but it would be at the bottom and in small print. Otherwise the place is OK.

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Helpful?
Thank Tom and Kathy C
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. Many times, on-line travel organizations do not have access to all of the packages we can offer at the property level. We do offer packages that include complimentary breakfast, among...

Reviewed 17 January 2017

Haven't been there in awhile and as always the experience was great! The staff and Chef Chad were amazing. I always have a great experience here and I highly recommend it to anyone. Food is always top notch!

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Thank polopolopol
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us, and your dining experience, at University Plaza. We take great pride in providing our guest with exemplary accommodations and service and will share your comments with Chad and the rest of the culinary team. I am glad to hear you enjoyed your stay and look forward...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 10 January 2017 via mobile

I have stayed here many times and the hotel is always very clean and quiet. The staff could stand a little more training in hospitality and friendliness but they are ok. They stopped including free breakfast over a year ago but that is not a deal to me because I do not eat breakfast. They do have a nice Starbucks...

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1Thank A TripAdvisor Member
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. We have a renewed focus on service training that I hope you will be able to experience the next time your travels bring you back to Springfield! Sincerely, Brent Parker...

Kent
Reviewed 9 January 2017

Trip to visit my daughter! We would come back to this Hotel. The staff was very professional, helpful and friendly. The Hotel was very clean and had a lot of options for food and entertainment. We really enjoyed our stay.

Review collected in partnership with this hotel
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Thank K9259kpd
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

Des Moines, Iowa
Reviewed 30 December 2016

Clean, spacious rooms, conveniently located near the square in the downtown Springfield area. They have a lovely atrium, nice pool and hot tub and courteous staff. Usually it is quiet and easy to sleep there. Recent remodels and updates have kept the hotel elegant and comfortable.

Review collected in partnership with this hotel
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Thank monicarK2699YE
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its Class! Experience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield• Close to area businesses and recreational attractions• Extensive amenities including the full-service Grove Spa, Q Street Perk proudly serving Starbucks, indoor and outdoor pools, and business center ... more   less 

Additional Information about University Plaza Hotel and Convention Center

Address: 333 John Q. Hammons Pkwy., Springfield, MO 65806
Region: United States > Missouri > Springfield
Price Range: RM419 - RM616 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 272
Reservation Options:
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Also Known As:
University Plaza Hotel Springfield
Hotel Style:
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from University Plaza Hotel and Convention Center staff and other travellers.
6 questions
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Questions? Get answers from University Plaza Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A/C does not work well in rooms.”
 of 5 bubbles suek7278, 12 Feb 2017 | Read review
“Poolside rooms are great”
 of 5 bubbles dhubof, 12 Feb 2017 | Read review
“nice room and comfortable beds”
 of 5 bubbles 963tracie, 23 Dec 2016 | Read review
“Atrium style lobby means all sound travels, no quiet rooms.”
  • not our trash!
 of 5 bubbles angelaaR8175MV, 27 Nov 2016 | Read review
“Suites facing north have a view of downtown SGF.”
 of 5 bubbles dakotat453, 20 Nov 2016 | Read review
5 of 5