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All reviewstrain noisegreat pricesausagestay there againwafflesgreat place to stayroom was cleanexercise roombiscuitsrefrigerator and microwavestaff was friendlyfree breakfastoutdoor poolspringfield mofirst floorstayed one nightgreat customer service
We booked an overnight with GreenStay on our way home from a two week vacation down on the gulf in Florida. Check-in was a breeze and the staff was very courteous, the room was very up to date and clean. We didn't do the breakfast,...More
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Thank Charles R
Response from GreenstayFDM, Molly T, Front Desk Manager at Greenstay Hotel & SuitesResponded 25 February 2017
Thank you for taking the time to review your stay with us Charles R. I will be sharing your comments with our entire staff. I am pleased to hear you enjoyed our hotel. We look forward to your potential return to Greenstay Hotel & Suites....More
Ants!! We were given a room when they knew it had an ant problem! Bed was hard, we woke up with back pain every morning. Pillows like blocks, no blanket on the bed, if not for bringing my own blanket we would have been really...More
Thank Annette L
Response from GreenstayFDM, Front Office Manager at Greenstay Hotel & SuitesResponded 25 February 2017
Thank you for your review. We will use the feedback you provided to help us in areas we need to improve. I deeply apologize that you were unsatisfied with your stay with us. The issues you experienced do not reflect our hotel standards for...More
I'd buy stock in this company! Amenities included really decent microwavable food for my very late arrival. Good breakfast, including eggs and sausage, fruit, juice. Great personnel, vey friendly and helpful. All smiling!More
Thank H. Haden Y
Response from GreenstayFDM, Front Office Manager at Greenstay Hotel & SuitesResponded 17 February 2017
Thank you for your review. I am very happy to hear you enjoyed our hotel so much. We take pride in Greenstay Hotel & Suites and the service we provide for our guests. We hope you choose to return to stay with us.
Molly was the best she assisted us in getting into a room for a reasonable rate and she made the stay so awesome. we were coming in from arkansas and called a few hotels we were planning on a stay for about a week however...More
Thank Phillip O
Response from GreenstayFDM, Molly T, Front Desk Manager at Greenstay Hotel & SuitesResponded 8 February 2017
thank you for your review. I am so glad you enjoyed your stay and we were able to provide excellent customer service for you, your family, and pets. Your comments will be shared with our staff.
We stopped here for a night on a road trip. I wasn't sure what to expect for the price we paid for the room, but we were pleasantly surprised! The room was nice and clean and there some food options around that were a short...More
Thank Michael T
Response from GreenstayFDM, Assistant Front Desk Manager, Molly T. at Greenstay Hotel & SuitesResponded 2 February 2017
Thank you for your review. We love to hear positive feedback from satisfied guests. Your comments will be shared amongst our staff. We look forward to your return to Greenstay Hotel & Suites.
Response from RBerkowitz | Reviewed this property |
I don't think Greenstay can control the postings here. TripAdvisor has its own monitoring system, which is all software driven. Check the spam or junk folders of your email, as TripAdvisor itself may be holding up your... More
I don't think Greenstay can control the postings here. TripAdvisor has its own monitoring system, which is all software driven. Check the spam or junk folders of your email, as TripAdvisor itself may be holding up your review. There might be a word or phrase in it that triggered its auto-censor, and if that happened, they've sent you an email asking you to go back on and fix that part. Example: I referred to "Breakfast For Dinner" by its initials on here once, and it triggered their profanity detector. When I got their "please clean up your review" letter, it took me ten minutes to find what they were reacting to, as Rachael Ray uses those initials for the same purpose. So, you never know what their software might be flipping out over. Good luck.
Ihave posted both positive & negative reviews I try to be honest with my opinions as I expect others to be as I find this very useful & a powerful tool. I have only good things to say about Greenstays We have stayed 4 times... More
Ihave posted both positive & negative reviews I try to be honest with my opinions as I expect others to be as I find this very useful & a powerful tool. I have only good things to say about Greenstays We have stayed 4 times while travelling through the area & it has fit ours needs every time.