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SpringHill Suites Billings

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#18 of 51 Hotels in Billings
Certificate of Excellence
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SpringHill Suites Billings
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207 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Natrona County
Reviewed 20 August 2014

If you appreciate laying in bed & watching TV, DO NOT accept room 406. We dropped off suitcases & headed out for dinner & visiting. By the time we returned and had more time to assess the room, we realized the TV was on the same side of the room as the beds and could only be seen from the...

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Helpful?
Thank Takemeaway79
wesc605, Manager at SpringHill Suites Billings, responded to this review

I'm sorry your stay was not up to your expectations. Room 406 is unfortunatly not a room to watch TV from the bed. The next renovation the TV will be hung on the wall with a full swivel and tilt so it can be watched from any angle chosen. There is a lot of rewiring needed to accomadate the new...

california
Reviewed 17 August 2014

I have stay in numerous SpringHill suites but found this one to be average at best. The handicap room was barely adequate as a handicap room --that is in terms of pull bars. The toilet seat was broken and had to push to get replaced so the toilet could be used. The room was beginning to go to seed. The...

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Helpful?
Thank bubba65
wesc605, Director of Sales at SpringHill Suites Billings, responded to this review

I would like to thank you for your recent visit to the SpringHill Suites, Billings. It was truly a pleasure to serve you. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I apologize that you were not satisfied with your handicap room. We...

Corbin, Kentucky
Reviewed 7 August 2014

After a long day of travel, this hotel was a welcome sight. Very clean, easy check in, convenient parking, and easy access. The room was huge and already cool which was nice on a hot day. Breakfast was first rate, and there wasn't a crowd. All the employees were helpful and friendly, and it seemed that all enjoyed their jobs....

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Helpful?
Thank Rick R
wesc605, General Manager at SpringHill Suites Billings, responded to this review

Thanks for the wonderful reveiw. I will let the staff know that they again have helped make someones stay a great one. I'm glad you choose Texas Roadhouse for your steak dinner. They realy excel in the steak department. Having them and the Hu-Hut Mongolian Grill in our spared parking lot is a big plus for anyone tired of driving...

Calgary, Canada
Reviewed 6 August 2014

This is a much better Marriott property in town. Modern with very pleasant staff and amenities. Everything works comfortably and breakfast was well kept up, goof value for money. Entire place was very clean and pool was also well maintained.

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Helpful?
Thank cowboydanno
wesc605, General Manager at SpringHill Suites Billings, responded to this review

Thank you for the kind words. I love the pat on the back for running a great hotel and the staff will be hearing al about your reveiw from me. They work hard at making your stay a great one and I can't praise them enough but it sounds much better coming from you. Hope all your travels will be...

Denver, Colorado
Reviewed 6 August 2014

I stayed here on a through trip, and apparently every other family in the area had the same plans. I like my peace and quiet when I stay at hotels...if I want to hang out with loud kids running up and down the hallways, I will go to Disney. I just never expected the crowds and noise level in Billings!...

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Helpful?
Thank Jen G
wesc605, General Manager at SpringHill Suites Billings, responded to this review

So sorry to hear about the noise. This time of year many, many families travel with their children. Please try and remember when you were young and how a trip with the family would be an exciting time and after spending hours driving, hiking, and seeing the sights it's hard not to let some of the energy out when you...

Reviewed 5 August 2014 via mobile

They thought of everything. Beautifully decorated spacious rooms. Enjoyed the eating area, and a good breakfast. My friend loved the waffles! I used the convenient exercise room with a nice elliptical, treadmills, and weights. The colors were bright and the place was spotless.

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Helpful?
Thank Aussielover1
wesc605, General Manager at SpringHill Suites Billings, responded to this review

Thanks for staying with us and thank you for taking the time to let others know about our hotel. Our exiercise room was fully redone a few years ago anf we chose Life-Fitness as our equioment supplier. The equipment is great with 2 tredmills and eliplical trainer, bike, and free weights there is something for all to enjoy. We hope...

new york
Reviewed 22 July 2014

Wonderful place for a multiple night stay. Rooms are "suite like", in the sense that there is a separate sitting area with a flat screen tv, though not actually two rooms. Rooms were spacious, clean, quality bedding, sink and coffee maker in living area. Pull-out sofa in siting area. Breakfast included hot choices and area was overseen by a friendly...

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Helpful?
2Thank bjb57
wesc605, Director of Sales at SpringHill Suites Billings, responded to this review

Thanks for choosing SpringHill Suites by Marriott ,and for taking the time to review our hotel. We are so pleased that you enjoyed our hotel. We hope on your travels you will be coming thru Billings again we would love to have you. Take care. Diane S. AGM

Norwalk, Iowa
Reviewed 15 July 2014

We only stayed one night at the hotel but overall it was a good experience. We had three rooms together. The pool was nice and clean and not over crowded. I did hear a little bit of road noise coming in from the window but not too bad.Our beds were very comfortable, the rooms where clean and well maintained Breakfast...

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Helpful?
Thank KC_Chief_32
Wesley C, General Manager at SpringHill Suites Billings, responded to this review

It's very nice you and your family were able to take advantage of our pool area and relax after traveling. It's very refreashing to lounge before getting into a comfortable bed and sleeping well for the next days travel. Thanks for staying and I hope you were able to dine at one of the fine dining establishments in the area....

Minneapolis, Minnesota
Reviewed 15 July 2014

Room was generally clean, but rug stains cheapened the feel. Dirty halls and common areas including elevator floors was a turn off. Lukewarm lobby coffee less than welcoming. "New/contemporary" decor was terrible. Pea green not inviting at all. Worst stop on a multiple day trip through the West.

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Helpful?
Thank Richard S
Wesley C, General Manager at SpringHill Suites Billings, responded to this review

So sorry you didn't like the new decor. It really did brighten the rooms with the lighter carpets and clean white top covers on the beds. The silver tone wall paper and freashly painted ceilings. Even the white computer tables and bright colored queen size sleeper sofas with accent pillows help to brighten the entire room. We realy do listen...

Post Falls, ID
Reviewed 7 July 2014

We will never stay there again. We had two rooms. The carpet and linens were filthy as was the bathroom! The customer service didn't deal with any of our concerns- from making reservations to on site concerns. Nothing was done to improve our stay. It make us wonder about the entire chain.

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Helpful?
1Thank IdahoMater
Wesley C, General Manager at SpringHill Suites Billings, responded to this review

This doesn't sound like the hotel I operate. Pleease take a moment to call me so I can get the details of your problem. 406-652-9313

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Billings

Address: 1818 King Ave W, Billings, MT 59102-6459
Region: United States > Montana > Billings
Price Range: RM520 - RM715 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Billings 2.5*
Number of rooms: 79
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Also Known As:
Springhill Suites Billings Hotel Billings
Billings Springhill Suites
Hotel Style:
#9 Business Hotel in Billings
#9 Family Hotel in Billings
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Questions & Answers

Questions? Get answers from SpringHill Suites Billings staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park in front because elevator close”
 of 5 bubbles richn886, 9 Feb 2017 | Read review
“Our room was on the 3rd floor away from the elevator.”
 of 5 bubbles mtlzy, 4 Aug 2016 | Read review
“The room was very quiet.”
 of 5 bubbles drmaggie2003, 16 Jul 2016 | Read review
“We were on 2nd floor, next to stairs. We could hear stair & hall noise, and some from other rooms.”
 of 5 bubbles FriendlyVisitor, 3 Jul 2016 | Read review
“Rooms on the West side quitter.”
 of 5 bubbles roycer61, 13 Jun 2016 | Read review
5 of 5