We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Plus Kelly Inn & Suites

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
Best Western Plus Kelly Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

782 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 774: English reviews
Start your review of Best Western Plus Kelly Inn & Suites
 Click to rate
Grand Forks, North Dakota
Reviewed yesterday NEWvia mobile

We stayed here one night on a cross country move. Staff was super friendly, hotel decor was cute, and location met our needs. Check in/ out was easy and we had no issues with our bill. Room was clean and adequate. Our kids enjoyed the pool. It is also pet friendly, which we needed and had no issues with. There...

 Report
Helpful?
Thank e3ward
Brooklyn, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

My wife and I are traveling West and had reserved a room here through a 3rd party site. We had an email confirmation for the room type I wanted and also a confirmation that they're pet friendly. We have a very well behaved little cat and it does complicate things a little to be certain that she can stay too....

 Report
Helpful?
Thank suntourhank
About Hotel's Favourite Review
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

What kind comments! Our "world of technology" does not always work the way it should so we were happy to be able to offer you another room. Please know that we appreciated your patience and understanding as you had to wait for us to figure out the best solution. Guests like you are a pleasure to serve - we hope...

Kauai, HI
Reviewed 2 days ago NEW

This was the second time my family and I stayed at this hotel, once again to ease an early morning flight the next day. One year later, I'm pleased to find that the hotel is still an exceptional value, with spotlessly clean rooms and common areas, really fun indoor swimming pool, a generous breakfast of cold and hot items, free...

 Report
Helpful?
Thank AJeanneM
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

Thank you for your great comments about our "spotless" rooms and that you found us to be a great value. We hope you will continue to stay with us whenever your travels bring you back to our area. We appreciate your business!

Ingomar, Montana
Reviewed 3 days ago NEW

Great hotel with wonderful staff. Always feel at home. Breakfast is very nice. We have two dogs who are always welcome. We have business meetings here, welcome guests who fly in to Billings here. Very accommodating in all respects.

Review collected in partnership with Best Western
 Report
Helpful?
Thank lneon
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

We appreciate anytime one of our guests calls us their "home away from home". Thank you for commenting on our wonderful staff as they do try to go the extra mile for our customers. Please visit us again whenever your travels bring you back to Billings for business or pleasure!

Regina, Canada
Reviewed 4 days ago NEW

We stayed 1 night travelling through but it would also be great for a few nights. Pool was perfect for our kids (age 2,4&7) and they loved all the bears. Comfortable bed, friendly staff, very clean, great stay!

Review collected in partnership with Best Western
 Report
Helpful?
Thank tylerc677
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

We always appreciate knowing how much our "littles" enjoy our water playland and love our bears...our staff has even given them names! Thank you for your kind comments. We hope to see you again whenever your travels bring you back to Billings.

Lewistown, United States
Reviewed 4 days ago NEW

My kids had a blast in the pool area. The waterslides, lily pads and other water activities burned some of their extra energy and kept them well entertained. The room was beautiful, roomy and spotless. We all slept like babies! Best hotel mattress we have had in years. Breakfast was truly amazing! Everything completely fresh - from bacon and cheese...

Review collected in partnership with Best Western
 Report
Helpful?
Thank rebeecag2017
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

We could not have asked for a better review - thank you! It's always fun to see how much families enjoy our water playland (and yes, we keep it open from 6am to 11pm for our hotel guests). We appreciate all your comments about our expanded continental breakfast with hot items and "spotless-comfortable" room. Please visit us again soon!

Great Falls, Montana
Reviewed 6 days ago NEWvia mobile

My husband and I stayed in Billings for the weekend. He booked a suite for us and wow! It was amazing! A huge bedroom with a king size bed (which was comfy), kitchenette, living room, giant bathroom with a walk in shower and jetted bathtub and tv, two sided fireplace (bathroom/living room), and an extra bathroom. We really enjoyed our...

 Report
Helpful?
Thank RachelSpahr
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

We love hosting celebrations - honeymoons, birthdays, anniversaries, reunions! We appreciate that you chose our hotel and the Woodland Mist Suite for your 10th Anniversary celebration. Thank you for posting such great comments. It's our hope your celebrate many more years together...and that you'll spend more anniversaries with us!

Livingston, Montana
Reviewed 1 week ago

Great night's sleep. Pool/waterpark was fun, but crowded. Breakfast was good, but crowded. Not really much to write home about, especially for the price, but overall a good experience for a trip to Billings.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Christopher-Hook
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

Thank you for taking the time to post your review of our hotel. While we always strive to exceed our customer's expectations we need to know what we can do to make our guest experience better. Your recent stay with us was one a very busy weekend, but we do hope you will visit us again and give us an...

Rozet, United States
Reviewed 3 weeks ago

The staff worked hard to make sure guests were well taken care of! The pool was AWESOME for young children! The hotel was very clean, and it was very open to pets. The breakfast was good and staff kept it clean and full. This is a great place to stay with your family!

Review collected in partnership with Best Western
 Report
Helpful?
Thank Q3884TOemilyd
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

Thank you for taking the time to post your gracious compliments to our staff. We sincerely appreciate knowing how much our guests enjoy our amenities (water playland, breakfast, etc.). Thank you, too, for commenting on the cleanliness of your room and our "four-legged" guest policy. We hope to see you again!

Great Falls, Montana
Reviewed 3 weeks ago

Really enjoyed our stay at the Best Western Plus – Kelly Inn & Suites. The hotel room and bathroom were very clean and comfortable. We enjoyed the awesome swimming pool, as well as the continental breakfast, including the fresh waffles. If you’re taking a family trip, consider staying at the Best Western Plus – Kelly Inn & Suites, you’ll be...

 Report
Helpful?
Thank Granviaggiatori
RJBratland, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review

We always appreciate knowing how much families enjoy our water playland with its two slides, dumping buckets, floating logs and Beaver basketball! Thank you for letting us know, too, that you found our breakfast bar selections enjoyable. Please visit us again soon!

100 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (36)
Viewed
Room/Suite (17)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (64)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (32)
Viewed
Bathroom (2)
Viewed
Dining (5)
Viewed
Hotel & Grounds (8)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Billings hotels
5.6 km away
Homewood Suites by Hilton Billings, MT
0.3 km away
Ledgestone Hotel Billings
Ledgestone Hotel Billings
#5 of 51 in Billings
184 reviews
7.2 km away
Boothill Inn & Suites
Boothill Inn & Suites
#2 of 51 in Billings
517 reviews
Show Prices
Show Prices
Show Prices
3.0 km away
Hilton Garden Inn Billings
2.1 km away
La Quinta Inn & Suites Billings
5.7 km away
Hampton Inn & Suites Billings West I-90
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning

Additional Information about Best Western Plus Kelly Inn & Suites

Address: 4915 Southgate Dr, Billings, MT 59101-4668
Region: United States > Montana > Billings
Price Range: RM536 - RM784 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Kelly Inn & Suites 2.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Best Western, Agoda and Despegar.com so you can book your Best Western Plus Kelly Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Kelly Hotel Billings
Best Western Plus Kelly Inn And Suites
Best Western Billings
Best Western Kelly Hotel
Billings Best Western
Hotel Style:
#2 Romantic Hotel in Billings
#2 Family Hotel in Billings
#5 Business Hotel in Billings
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelly Inn & Suites staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Best Western Plus Kelly Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on 3rd floor where there are no pets allowed. It is located really close to Interstate so easy to get to and fast.”
 of 5 bubbles Brokenbackjack, 24 Oct 2016 | Read review
“top floor furthest from the pool might be your best bet.”
 of 5 bubbles toy4cannon, 17 Oct 2016 | Read review
“There were kids down the hall that were noisy that bothered the other adults I was with. Would request a quieter room in the future.”
 of 5 bubbles Sh0pgirl35, 26 Sep 2016 | Read review
“loved our room on level 3!”
 of 5 bubbles CPP64, 18 Sep 2016 | Read review
“Very Clean & soft beds sleep good”
 of 5 bubbles lesliel765, 16 Jul 2016 | Read review
5 of 5