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BEST WESTERN PLUS ClockTower Inn

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902 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS ClockTower Inn
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Showing 890: English reviews
Ferndale, United States
Reviewed 28 April 2016

We had read about Billings having "the only walkable brewery district in Montana" and stayed at this hotel because it was in the middle of the brewery district. The room was clean, the staff was friendly, and we didn't hear the downtown traffic or noise at all.

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Helpful?
Thank Sheryl C
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your kind words. We appreciate your great review. Billings is a wonderful community and the downtown has great walkable brewery district. We know there are many choices in Billings for travelers and we hope you will choose to stay with us again.

McArthur, California
Reviewed 27 April 2016

Stayed here overnight to catch a connecting flight the next day. Hotel is nice and comfortable, staff was very friendly and helpful. They have a free airport shuttle, which worked out well for me. There is a breakfast at Stella's next door included, but they were closed for Easter, when I stayed so did not get to try that. Staff...

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Helpful?
Thank LassenRVresort
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your time in writing your review about the ClockTower Inn. Our goal is to provide you with the best customer care/service possible in all aspects of the hotel. We hope to see you return for a future stay! 

Mid-South
Reviewed 26 April 2016

We stayed at The Bestwestern Clocktower while catching an early morning flight out of Billings. I wasn’t sure what to expect, as my prior experiences with Best Western hotels were that they could be a little run down, but after reading the reviews, decided to give it a try. I was pleasantly surprised. The rooms were clean and updated and...

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Helpful?
Thank river280
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your time in writing your review about the ClockTower Inn. Our goal is to provide you with the best customer care/service possible in all aspects of the hotel. We hope to see you return for a future stay! 

Bedford, United Kingdom
Reviewed 24 April 2016

Situated in the heart of downtown this motel has all you could want. Park your car and enjoy life. Your room key gets you 10% off at a number of establishments in the immediate area so you are not limited in cuisine, style, etc. Breakfast is at the adjacent bakery/diner where you may have to wait to be seated. There...

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Helpful?
Thank 380Roger
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. You are correct that the decorative drapes do not move or close all the way but behind those are blackout curtains which do close all the way blocking out all the light. We appreciate the feedback and will work to make the blackout...

Wyoming
Reviewed 22 April 2016

Best Western is always our hotel of choice, however, I have not figured out why this one is considered a "plus". This time we were at least put in a newly remodeled room. Last time we stayed here it was under construction and the room was nothing special. We asked for an upgrad3 but I think all we got was...

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Helpful?
Thank Wysnowbird
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked or didn't like about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Hot Springs, United States
Reviewed 20 April 2016

Bathroom was so small you had to sit to one side to get the door closed to reach the toilet paper. Also maid left door open when she was done cleaning and remained open until evening when I returned. Noise level was high due to room being close to the street. Also parking spots were very tight

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Helpful?
Thank Peggy K
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to during our next phase of renovation ensure we offer a better experience for guests in the future. I hope that you will consider staying...

Wyoming
Reviewed 18 April 2016

This downtown property is a great hotel with very friendly staff. The parking can certainly be a challenge but the street parking is fine on the weekends. The remodeling and upgrades are looking great! Thanks for a great stay!

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Helpful?
Thank BWSunset
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for taking the time to leave us a Trip Advisor review.  I am glad to read that you enjoyed the upgrades and hope you will come back again and enjoy our newest renovated rooms which include a new lighting and electrical outlet package, heated tile flooring, as well as new furniture and carpet.

Spokane, WA, United States
Reviewed 13 April 2016

This was an excellent stay and experience. Nice staff and hotel is close to everything downtown! The on-site restaurant is top notch for breakfast! Awesome non-buffet food!! One of the best business stays I've had. Good food to start the day, close to everything for business needs and the best restaurants for dinner.

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Helpful?
Thank Lonnie W
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

What a great review! Thank you for taking the time to provide our readers information about your stay. I hope you will return soon!

Sheridan, United States
Reviewed 12 April 2016

It's a good hotel and the staff is usually pretty good at what they do. I had the unfortunate experience of being in the room with rowdy guest with their dogs directly above me that kept me up way after midnight.

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Helpful?
Thank Michael W
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

While I am glad you enjoyed the property I do apologize for the unfortunate experience with regards to rowdy guests and a dog barking. We always want our guests to have a good nights rest and in this instance we dropped the ball. I appreciate the feedback helping us to better improve future stays.

Alexandria, Virginia
Reviewed 12 April 2016

While the hotel was a little hard to find and the parking left something to be desired, the room was nice and the bed comfortable. The $20 pet fee was a bit of a surprise though. The doggy 'business' area is a unique feature.

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Helpful?
Thank LeeLeeG87
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your time in writing your review about the ClockTower Inn. Our goal is to provide you with the best customer care/service possible in all aspects of the hotel. We hope to see you return for a future stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Featuring an outdoor pool, Best Western PLUS Clocktower Inn is conveniently in the center of the city of Billings, Montana. Guests of the hotel can enjoy freshly baked goods at Stella's Kitchen and Bakery, on-site. Comfortably designed, each guest room at the hotel features a refrigerator, cable TV, and free Wi-Fi access. The private bathrooms come with a bathtub or shower and free toiletries. After a long day of exploring the sights of Billings, guests at Best Western PLUS Clocktower Inn can unwind in the hotel's sauna. Added amenities available here include a complimentary airport shuttle, a 24-hour front desk, and a business center. Yellowstone Art Museum is a 7-minute walk away, and a number of federal and state government buildings, as well as financial institutions, can be reached in a 5-minute walk. Zoo Montana is 12.2 miles from the hotel. Free parking is offered at this Best Western. Billings Logan International Airport is 3 miles away. ... more   less 

Additional Information about BEST WESTERN PLUS ClockTower Inn

Address: 2511 1st Ave N, Billings, MT 59101-2320
Region: United States > Montana > Billings
Price Range: RM365 - RM561 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS ClockTower Inn 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western
Hotel Style:
#6 Business Hotel in Billings
#8 Family Hotel in Billings
#10 Romantic Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS ClockTower Inn staff and other travellers.
6 questions
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Pittsburgh, United States
5 months ago
Seattle, Washington
Black Diamond, WA, United States

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Questions? Get answers from BEST WESTERN PLUS ClockTower Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room-key security doors and elevator are great safety features for solo travelers!”
 of 5 bubbles lovingmt2016, 30 Nov 2016 | Read review
“Facing pool is very quiet.”
 of 5 bubbles BillM917, 27 Oct 2016 | Read review
“Ask for a room overlooking the pool above the parking garage but all rooms are very comfortable.”
 of 5 bubbles larrym44, 11 Oct 2016 | Read review
“Poolside rooms were very nice”
 of 5 bubbles juliehible, 7 Oct 2016 | Read review
“Room 275 is a three bed suite, great for families or groups travelling together”
 of 5 bubbles christophercatlin, 7 Oct 2016 | Read review
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