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Econo Lodge

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Econo Lodge
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208 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Rapid City, South Dakota
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 October 2016

Not very convenient for parking. Noisy room areas especially near the front desk and breakfast area which feels like it is in your room. Very noisy furnace room near the front as well. Breakfast lacked many choices; pretty basic. This hotel seems to house workers from the area and truck drivers, so food is tilted toward them. We experienced a... More 

Helpful?
Thank Michele K
1 review
Reviewed 26 September 2016

In town for several days visiting family. The girl at the desk was friendly and inviting. We entered our room, and it was incredibly clean!! Was nice to be able to relax with no worries. Our housekeeper, Steph, was there every day making sure we were well taken care of. Nice hometown feeling.

Helpful?
Thank fuzydrive
Shawna S, General Manager at Econo Lodge, responded to this review

Dear Fuzydrive, Thank you for leaving your review regarding your stay with us. It is always great to hear positive feedback from our valued guests! I will be sharing this review with Steph who is our Housekeeping Supervisor. I am truly blessed to have such a great housekeeping staff and even more blessed to have Steph who keeps it all... More 

Prince Albert, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 September 2016

Room was grossly over priced $160 per night. They claimed it was because of a special event. Room was small for that kind of money, not clean dust was thick on headboard and too much left over on the floor from previous tenants, cold breakfast.

Helpful?
Thank pldt2016
Shawna S, General Manager at Econo Lodge, responded to this review

Dear pldt2016, Thank you for leaving your review with us. You did happen to catch us during the "Wing Ding" event. Hotel rates fluctuate with events in and around the area. I apologize that you were unhappy with the cost of your stay. Next time you are in the area please reach out to me so that we can explore... More 

Travellers are raving about these Billings hotels

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 September 2016

We used to love staying here because they offered smoking rooms at a reasonable rate. However, the last time that we stayed here the room wasn't clean and the stay was overpriced for what they offer. The lady at the front desk was pleasant and offered us a room on ground floor with a door to the outside so that... More 

Helpful?
Thank Daryll E
Shawna S, General Manager at Econo Lodge, responded to this review

Dear Daryll E, Thank you for your review regarding your stay with us. We made the decision to go "smoke free" last year in an effort to create a better cleaner experience for our guests. I apologize for any inconveniences that this may have caused you during your stay. I am glad that our staff was able to put you... More 

2 reviews
Reviewed 25 August 2016

This is an old building; built in 1952; that is not aging gracefully. Paint was peeling in the bathroom; the carpet was frayed and stained. The in-room air conditioner had not been cleaned in a long time. The long corridor on 1st floor also had peeling paint; frayed and stained carpeting; and did not appear to have been vacuumed in... More 

Helpful?
Thank stephenbF349PF
Shawna S, General Manager at Econo Lodge, responded to this review

Dear stephenbF349PF, Thank you for leaving your thoughts with us regarding your stay. Rates fluctuate with events in and around the area and you happened to catch us during one of the busiest weeks of the year. We are constantly improving and renovating our property to create a comfortable up-to-date stay for each of our guests. Please accept my apologies... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 21 August 2016

I would not recommend this motel. I think we were given a pet room, by the stains on the carpet and scratched up molding in the bathroom. There was mildew on the shower curtain, and I couldn't open the door to the room without throwing my weight against it. The best part of our stay was the friendly staff.

Helpful?
Thank Paul R
Shawna S, General Manager at Econo Lodge, responded to this review

Dear Paul R, Thank you for your feedback regarding your stay with us. I would like to apologize for the issues encountered during your stay and invite you back to give us another try at a discounted rate. Next time you are in the area please call ahead or email me at gm.mt067@choicehotels.com so that I can be sure to... More 

Burlington, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2016 via mobile

They had a pool and hot tub. I missed the breakfast, free wifi, and cable. The 109 cost to stay at this motel got the job done. Our door number placard was broken off the door, the Windows were not clean, and the bathtub drained slowly. Other than that it was fine: clean bed, functional AC, towels, soap, etc...

Helpful?
Thank redisme2016
Shawna S, General Manager at Econo Lodge, responded to this review

Dear Redisme2016, Thank you for leaving your thoughts regarding your stay with us. I would also like to thank you for visiting with me regarding the maintenance issues in your room so that I was able to get them fixed right away. We hope to see you again soon. Safe travels! Best Regards, Shawna Smith General Manager Econo Lodge Billings More 

Glenwood, Iowa
1 review
Reviewed 4 August 2016

We arrived a lot later than we expected, close to 1:00am. The staff was very friendly and most of all a gentle talker. Which when you are exhausted is very calming. Helped us relax a little while checking in. The lobby is beautiful. When we walked into our room we were pleasantly surprised. Very nice updates. They have made many... More 

Review collected in partnership with this hotel

Helpful?
Thank jami950
Shawna S, General Manager at Econo Lodge, responded to this review

Dear Jami950, Thank you for noticing all of the improvements that we have been making! We are always pleased to hear from our valued guests and hope to see you again soon! Best Regards, Shawna Smith General Manager Econo Lodge Billings More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 July 2016 via mobile

I am travelling with my dog & my mom on a road trip and this place was kind enough to welcome us in. I don't know the name of the girl checking the desk when we checked in but she was a breathe of fresh air! The first room she gave us had an over powering smell of cigarettes. She... More 

Helpful?
Thank Rebecca C
Shawna S, General Manager at Econo Lodge, responded to this review

Dear Rebecca C, Thank you for writing a review letting us know how we are doing! It is always great to have honest feedback so that we can fix things immediately. I am pleased to know that you enjoyed your stay with us and hope to see you again soon! Best Regards, Shawna Smith General Manager Econo Lodge More 

Marion, NC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2016

First, I would like, to begin with, the staff. I had been driving all day and was very tired. I was so tired that I didn't even feel like unloading my luggage. Michelle, the clerk on duty put me in a room that allowed me to drive my car to the back of the room and unload my luggage without... More 

Helpful?
Thank Love_Daytona
Shawna S, General Manager at Econo Lodge, responded to this review

Dear Love_Daytona, Thank you for leaving us a review here on Tripadvisor. I am very pleased to hear all of your kind words regarding the helpfulness of my staff as well as the quality of our hotel. We strive to exceed our guest's expectations while providing top notch customer service, and I thank you for noticing our efforts. We hope... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Econolodge is conveniently located off of exit 446 off of Interstate 90. Fast food as well as family dining are within a 5 block radius. We are centrally located to shopping and Billings area attractions. We are pet friendly, offer free wi-fi, guest laundry services, free continental breakfast, expanded cable and have an indoor jacuzzi and outdoor pool. ... more   less 

Additional Information about Econo Lodge

Address: 5425 Midland Road, Billings, MT 59101 (Formerly Kelly Inn)
Region: United States > Montana > Billings
Price Range: RM295 - RM513 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge 2*
Number of rooms: 86
Reservation Options:
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Also Known As:
Kelly Hotel Billings
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Questions & Answers

Here's what travellers have asked, with answers from Econo Lodge staff and other travellers.
2 questions
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Jacksonport, Wisconsin
over a year ago

See all questions (2)

Questions? Get answers from Econo Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look prior to booking in”
 of 5 bubbles 117shellyk, 21 Oct 2016 | Read review
“clean and quiet”
 of 5 bubbles fuzydrive, 26 Sep 2016 | Read review
“Check on price before booking”
 of 5 bubbles pldt2016, 5 Sep 2016 | Read review
“Rooms on north side front Interstate 90.”
 of 5 bubbles stephenbF349PF, 25 Aug 2016 | Read review
“I would ask for a room with a door to the back parking lot, easier to load/unload luggage.”
 of 5 bubbles Love_Daytona, 22 Jul 2016 | Read review
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