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Staff was friendly and it was a pleasant stay, but for the money the hotel is somewhat in need of TLC. Wallpaper peeling off in bathroom and it is just time for an update or lower the nightly rate considerably.More
Response from IHGService, Guest Relations Manager at Holiday Inn BozemanResponded 18 October 2017
Thank you for your recent stay with us and for writing a review of your experience. We’re glad that you liked the staff service and overall experience. On the other hand, I apologize for not meeting your expectations, particularly with the overall condition...More
Wonderful customer service from both gentlemen at the desk during check in. They where very helpful and accomidating. The shuttle driver (from Duluth Minnesota) was out standing and also extremely helpful. Room was adequate. Bed and pillows where comfortable. Just a quick overnight Sept 3.
We tried room service but they didn't answer the phone. Went to the restaurant for supper instead The food was a long time getting to the table and cold when it arrived. Each me we went the service got worse and worse. Breakfasts were included...More
Comfortable friendly hotel - close to the airport so good for a late arrival. Efficient & quick check-in for our coach-load !
Breakfast available for a few dollars but we didn't bother - coffee in our room.
I cancelled this stay on IHG, but then I noticed a charge on my credit card. I then called the hotel and the clerk said they would take care of it and transferred me to accounting. Accounting refused to call me back after leaving 2...More
2 Thank krazieman
Response from IHGService, Guest Relations Manager at Holiday Inn BozemanResponded 25 September 2017
Thank you for your stay and for taking the time to write a review about your experience with us. It is regrettable that our service and billing process did not live up to your expectations. Please allow me to follow up on your...More
Response from HIBozeman | Property representative |
Yes, we are a pet friendly hotel. We would be happy to host you & your dog for a stay in Bozeman. We do not charge a pet fee at all. If you have any further questions, please do not hesitate to... More
Yes, we are a pet friendly hotel. We would be happy to host you & your dog for a stay in Bozeman. We do not charge a pet fee at all. If you have any further questions, please do not hesitate to ask.
Sales & Catering Manager